4/10 Médiocre
David M.
22 juil. 2024
Les points faibles : Propreté
Gold Coast H Apartments No 12805
Fantastic location and views. Unit layout was fine with 3 bedrooms, 2 bathrooms.
* Non functioning A/C for our entire stay. Heaters finally supplied but not very effective. Never updated on a repair date.
* Mould on master bedrooms curtains, a serious health issue. Brought to managements attention, but nothing was done during our stay.
*Oven control legend was non existent rendering the oven virtually unusable.
* Broken Iron (had been dropped by previous booking) Was replaced by the maintenance guy mid visit.
* Near impossible to get a response/call back from the managing agents office. Explained on one my calls as a Office Staff Shortage.
Overall, very disappointing given the high cost of the accommodation, we expected a lot better in apartment functionality and agent communication.
We will stay elsewhere next time.
David M.
Séjour de 7 nuits en juillet 2024