We appreciate your kind words about our location and decor. Regarding the breakfast, when you requested bacon, our breakfast staff informed you that it was not part of our breakfast offerings. You left without the chance to see what our breakfast looks like, so it's not fair to comment on it based solely on one product.As for the issue with the lost email, we'd like to clarify that your reservation was made in January, and you received a reminder email in April, as evidenced by your check-in. We understand that this may have caused inconvenience, but we would like to emphasize that this was not our fault.Lastly, we would appreciate it if you could mention that luggage assistance was available during your check-out, as this information was not included in your feedback. Thank you for your understanding and for bringing these matters to our attention. Best regards, Riviera Suites Management

Dear guests, we thank you for your kind and flattering words. Your criticism deserves consideration. Every year we try to improve ourselves and offer better services to our customers. We thank you for the clarity of your points.Kind Regards

Dear guests, thank you very much for your positive review. Looking forward meeting you again in the near future!

Dear guests, thank you very much for your positive review. Looking forward meeting you again in the near future!Kind Regards