Hôtel près de Hanover Park, Hamilton, Hamilton

« So it’s not really their fault. But the fact it’s an old warehouse makes it the loudest hotel I’ve ever stayed in. Parking is a long ways away, and the whole place just kind of felt set up inefficiently. Meh. For the price the old warehouse charm isn’t really worth it. »

« The room was so dirty and the shower had lukewarm water. »

« The staff was very unprofessional and was rude. We had reservations and confirmed the booking with the hotel but when we got there the staff said that there is reservation but no room. We were literally kicked out from the hotel. The staff came in pajamas and was half asleep. STAY AWAY FROM THIS PLACE. »

« I booked and paid for 2 queen beds and arrived at 315p, right at check in and was told the reservation was for a king, upon showing my confirmation email thru Expedia, the front desk person never checked to validate it. Gave me a king which wasn’t what I paid for and never once apologized, instead became argumentative saying they were booked a month plus out like I didn’t book a room. I will never stay here again. Need to train staff on how to say I’m sorry for the inconvenience. »

« Bon service pour les déjeuners. Personnel donne un bon accueil et bonnes informations pour la région. »

« Room was not clean; there wa old splattered tomato sauce on the side of the refrigerator (the inside was clean). Room, sheets, and pillow cases smelled like stale cigarettes. TV initially didn’t work; figured out that the cable plug wasn’t tight enough. No one was at the front desk to check out with. »