Les animaux domestiques sont-ils admis dans l'hébergement ?

Non, seuls les animaux d'assistance sont acceptés au sein de l'hébergement.

À combien s'élèvent les frais de parking à l'hébergement Mercure Hatfield Oak ?

Cet hébergement dispose d'un parking sans voiturier gratuit.

Quelle est l'heure d'arrivée à l'hébergement Mercure Hatfield Oak ?

Heure de début de l'enregistrement : 14 h 00 ; heure de fin de l'enregistrement : à tout moment.

Où se situe l'hébergement ?

Profitant d'une belle situation dans le cœur de Hatfield, cet hôtel se trouve à moins de 2 km de Université du Hertfordshire et Centre commercial The Galleria. Également à 15 km de distance : Hatfield House (demeure historique) et Elstree Film Studios.

Mercure Hatfield Oak Avis, Prix & Photos 2025

8/10 Bien

michel

4 nov. 2019

Séjour de 1 nuit en juillet 2019

6/10 Satisfaisant

Voyageur vérifié

Voyage en couple

17 sept. 2019

Les points forts : Propreté et infrastructures et conditions de l’hébergement

Personnel pas concerné par les désirs des clients. Lors du petit-déjeuner, les plats vides n'étaient pas immédiatement remplacés. Vous avez besoin de votre propre véhicule, car cet hôtel est assez isolé.

Séjour de 2 nuits en septembre 2019

8/10 Bien

Tania

3 avr. 2019

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre

Séjour de 3 nuits en mars 2019

8/10 Bien

Voyageur vérifié

26 sept. 2017

Les points forts : Personnel et service et confort de la chambre

Séjour de 5 nuits en septembre 2017

8/10 Bien

Fabrice, Région parisienne

17 août 2010

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement

Hatfield oak Hotel grande banlieue de Londres.

L hôtel est correct pour le prix ,les chambres sont spacieuses et propres, l'accueil souriant.La restauration le soir est correcte aussi et pas trop chére.Le petit déjeuner est copieux et on est accueillli avec le sourire et le service est bon . Le seul petit bémol concerne la douche dont le systeme de mise en route est un peu particulier,et qui coule sans pression (nous avons demandé et obtenu sans problème un changement de chambre à cause de ça, mais cela semble être le cas dans tout l'hôtel). En clair l'hôtel répond bien à nos attentes sur un rapport qualité/prix,la seule déception viens de la douche.

8/10 Bien

James

Voyage d’affaires

23 déc. 2022

Les points forts : Confort de la chambre

Les points faibles : Propreté et infrastructures et conditions de l’hébergement

Tired, Dated and not not spotless

The hotel is very tired and really needs a refresh. Cleaning was also not great. I had lots of long thick dark hairs on my bathroom floor on my visit.

Séjour de 1 nuit en décembre 2022

6/10 Satisfaisant

Gerry

Voyage d’affaires

15 déc. 2022

Les points faibles : Infrastructures et conditions de l’hébergement

Decent stay for three star hotel but the bathroom heater wasn’t on when I went into the room and the temperature was in the minus,bathroom door was also damaged..No draught beer on sale at the bar,no butter or sugar at breakfast..One night only..it was ok

4/10 Médiocre

Graham

5 déc. 2022

Les points forts : Personnel et service

Very chaotic. Receptionist was smiling and helpful, despite clearly having to put up with a total mess backstage. Duty manager was neither on duty nor even onsite or anywhere nearby. Computer had gone down on check in, and they could not program the room keys without it, so all that happened was the queue got longer and longer as no-one could get to their rooms. No sign of a backup plan, either. It's an old tired hotel, smeggy corridors and dilapidated fittings in many places. My room was not too bad - nice new-looking bathroom and comfortable bed. But seriously loud sucking and blowing noises from the sewage pipes every time another room flushed their toilet, enough to wake me several times in the night. Finally after checking out and leaving, they called me to try to claim I'd eaten in the restaurant. Firstly why did this not show when I was checking out? And secondly, I hadn't eaten there, so what was going on? Faulty computer system again? It was a shambles - I'd have to be feeling desperate before going there again.

8/10 Bien

Mark

23 nov. 2022

Séjour de 1 nuit en novembre 2022

4/10 Médiocre

Janet

Voyage d’affaires

21 nov. 2022

Les points faibles : Propreté et infrastructures et conditions de l’hébergement

Séjour de 5 nuits en octobre 2022

10/10 Excellent

Adam

15 nov. 2022

Séjour de 1 nuit en novembre 2022

4/10 Médiocre

Peter

Voyage d’affaires

11 nov. 2022

Les points faibles : Propreté

Tables at breakfast were not cleared No free clean tables. Everyone had dirty plates on them. no clean plates run out of orange juice. Coffee took a long time

Séjour de 1 nuit en novembre 2022

4/10 Médiocre

Andrew

1 nov. 2022

Séjour de 1 nuit en octobre 2022

4/10 Médiocre

RICHARD

30 oct. 2022

Séjour de 1 nuit en octobre 2022

10/10 Excellent

William

30 oct. 2022

Séjour de 1 nuit en octobre 2022

6/10 Satisfaisant

Steven T

25 oct. 2022

Les points forts : Propreté et personnel et service

Nobody informed regular hotel guests that a giant party was going to be happening during our stay. The regular food and bar service was closed to regular guests unannounced. The party guests were loud, belligerent, and drunk because they were over served. There were multiple under-aged kids drinking alcohol in the lobby. The noise level made it impossible to rest or even just simply enjoy watching television. They are understaffed to handle that many people and their staff is untrained in dealing with a large intoxicated crowd. When I tried to address the issue with the staff they appeared frightened, confused, and unable to address the drunkenness going on. Some of the party guests became rude and threatening. We had to lock ourselves in our room afraid to venture into the hallways or lobby due to this loud, drunken, abusive, and threatening group of out of control partiers.

Séjour de 4 nuits en octobre 2022

4/10 Médiocre

Jason

17 oct. 2022

Les points faibles : Propreté et personnel et service

Confusion at checkout, otherwise good.

Had a perfectly pleasant stay, but this was marred by the experience during and after checkout. I had ordered drinks at the bar, and also some food on the evening of my stay, and had these charged to the room. On checkout, I was only charged for the drinks, and I mentioned that I had also had some food items to pay for. I was told by the reception staff on duty that those items weren't on the system, and as the service during my stay "hadn't been very good" (their words, not mine. I was happy with the service!), those items would not be charged to my card. I paid for the drinks, checked out, and went about my day. About two hours later I git a call from the hotel, and was told that I would have to pay for the food items. I told them that I had been told that there would be no charge for these, as that is what I was told when I checked out. I repeated this information twice more, and the call ended. Ten minutes later, the same person called again, and we had the same conversation. I was not happy about this at all, and ended the call after again explaining the situation. I have not heard back since, but I have not been left with a very positive experience of this hotel.

Séjour de 1 nuit en octobre 2022

6/10 Satisfaisant

Crystal

10 oct. 2022

Séjour de 2 nuits en octobre 2022

8/10 Bien

OPM

23 sept. 2022

Séjour de 1 nuit en septembre 2022

2/10 Horrible

S

14 sept. 2022

Séjour de 1 nuit en septembre 2022

2/10 Horrible

Peter

29 août 2022

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre

Never Again

Started with over a 5 minute wait before someone appeared to check us in, went up to room which was like an oven as there was no AC and the windows were closed. Went into the bathroom and lifted the toilet seat which promptly fell on the floor, I had to secure the 'bolts' back in. The bathroom had an odd assortment of three different types of shampoo but nothing else apart from 2 plastic cups (see photo). Their was coffee and a couple of different types of tea bags, but no biscuits and we had to sleep with the window open which was very noisy due to the traffic on the A1M. Breakfast was chaos, waiting around for food/coffee/juice to come out to the buffet, I felt sorry for the two ladies working their as they were totally rushed off their feet and really doing their best, in fact the hotel should be grateful to them for their efforts. When we left the hotel there was no one at the desk again to mention all of this and so we simply left the keys on the counter. The whole experience was bad from start to finish and we will certainly not be staying there again nor recommending it to friends.

Séjour de 1 nuit en août 2022

4/10 Médiocre

Chi Man Anders

27 août 2022

Séjour de 5 nuits en août 2022

8/10 Bien

Voyageur vérifié

23 août 2022

Les points forts : Propreté et personnel et service

Location was good.

Séjour de 1 nuit en août 2022

8/10 Bien

D A

8 août 2022

Séjour de 1 nuit en août 2022

8/10 Bien

Eric

Voyage d’affaires

5 août 2022

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement

Séjour de 1 nuit en août 2022

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Mercure Hatfield Oak

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Afficher toutes les photos pour ce type de chambre : Privilege, Chambre, 1 très grand lit

Privilege, Chambre, 1 très grand lit

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Chambre Standard, 1 lit double

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Suite Junior, 1 très grand lit et 1 canapé-lit

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Chambre Standard, 2 lits une place

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