Hotel Hatley

« I’m not even sure how to explain the smell in my room. It was something like urine and stale smoke. I stayed in the room for about 15min and then just left, checked into the holiday inn express. I get it $45, but wow! »

« Had a nice clean room! »

« Hôtel au calme mais à proximité d’un accès à l Highway. Petit déjeuner »

« Need improvement in landscaping and maintenance outside. Would like hand nozzle in shower. »

« The breakfast was just okay. »

« The towels were thin and not suitable for adult use. Our room smelt musty and the floor was sticky. I don’t believe the sheets were changed from previous use. Usually I don’t leave any reviews. I was disappointed that this was a corporate owned property that was not up to my minimum standards. »

« Clean enough, comfortable bed, quiet despite crowd. No carpet on floor which I like, but floor was sticky all over. No coffee pot or iron in room, both of which I always use when available. Breakfast available was ALL carbs; no eggs, no yogurt, etc- not great for the many people with diabetes, or people who really want some protein. »

« Check in is Via kiosk with video of man of Indian descent and strong accent… difficult to communicate. Process was longer than it should have been. Did not have breakfast; rooms and property clean and comfortable. A/C worked good. You will get a knock on your door at 11am sharp if you haven’t checked out. Good location. Great price! »

« Asked for a pack and play and had it in our room before we checked in! »

« Le personnel est sans reproche, tous accueillants et attentionnés. Endroit plus tranquille que la moyenne »

« Firstly, want to state the staff is always warm, friendly & accommodating. The room was clean and comfortable, but had a “foot” smell, (have noticed this on prior stays)-a deep clean of the carpets may be in order. We used a side door for convenience and just outside of it the pavement has a large, uneven gap that’s a considerable safety issue. Hopefully that can be repaired before anyone is more seriously injured. While these are maintenance issues that are easily addressed, I’d like to...

« Everything about the place was incredible-including the wildlife! »

« Front desk was great »

« I enjoyed the room »

« Everything about the room was off. I barely touched the toilet paper holder and the whole thing fell apart. The bathtub had a lot of missing parts. The bedsheets are visibly stained. The staff were nice but the property was poorly maintained. »

« Hôtel correct, si possible, éviter les chambres côté autoroute. »

« Nice place »

« Pool was green and very salty, breakfast ran out of coffee in the dining room and main area with no replacement, had to call from the front desk for someone to check us in, parking lot was too small and we were sent down the road to find “whatever we could find”. Elevator shuddered at every floor stop, very unsettling. »

« excellent service de tout le personnel, meme les femmes de chambre font attention de ne pas faire de vacarme comme a bien d'autres places. »