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Bewertungen von AmeriVu Inn and Suites - Hayward WI

2 out of 5
AmeriVu Inn and Suites - Hayward WI
10444 N State Highway 27, Hayward, WI

Bewertungen

5.2
33 von insgesamt 521 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
98 von insgesamt 521 Gästebewertungen haben eine Bewertung von 8 - Gut" "
119 von insgesamt 521 Gästebewertungen haben eine Bewertung von 6 - Okay" "
143 von insgesamt 521 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
128 von insgesamt 521 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

5.8/10

Sauberkeit

6.2/10

Personal & Service

4.8/10

Ausstattung

5.0/10

Zustand der Unterkunft

4.8/10

Umweltfreundlichkeit

Bewertungen

4/10 – Schlecht

Serena

Mit dem Partner gereist
Gut: Personal & Service
Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
It worked as a couple for a place to sleep. Comfy bed but the was room is dirty and had a strong scent to it like they were hiding a smell. Theres definitely things that need replacing.
Aufenthalt von 2 Nächten im Mai 2024
Antwort von sam am 21. Mai 2024
we have a best rooms in hayward. we just open before 20 days ago. we also did not informed any complain from you. the smell is not to hide something. the rooms are new flooring, new furniture fixture and painted. the rooms are completely renovated. the rooms are super clean. so we did not understand what exactly problem you reported. i wish we could serve you better next time.

6/10 – Okay

bonita

Something came up and I couldn't leave home. So I couldnt check in. Bummer.
Aufenthalt von 1 Nacht im Mai 2024

4/10 – Schlecht

MARK

Room very nice esp the window shades were great no coffee or contl breakfast as advertised! Staff at night great mmanger sucked very unfriendly. Next door room tv blared untill 6 am mgr respond i wasnt here Hear
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Sam Barot am 4. Mai 2024
sorry for your inconvenience, we would happy if you will give us a chance to resolve this.we do not advertise a breakfast at our property so that is one of our reason for lower rate as well, we always tried to give a best service to our guest, and we are new management. I appreciate you about good feedback for our property but the something which is not related to property that is very hard for to control as well. but still we would happy to give you our special offers for your next reservation.

10/10 – Hervorragend

nicole

Gut: Personal & Service
Verbesserungswürdig: Zustand der Unterkunft
Pool area was awesome. Bedrooms seemed clean but run down. Worked good for a single guy
Aufenthalt von 3 Nächten im März 2024
Antwort von Sam Barot am 4. Mai 2024
Thank you for your positive feedback.

2/10 – Ungenügend

Kim

Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The person at the front desk was very kind; however, after walking into my room, that had been recently remodeled, I picked up my stuff, returned my key and found lodging in another place. The windows did not have locks on them. Being on the first floor this was not something I was willing to try and ignore. The side lock was pulled out of the door and not replaced. While the lock on the doorknob seemed to work, I was not willing to try and ignore it. I was offered a "different room" but was not going to try another room. The entire hotel appeared to be run down and not safe. The 100.00 I paid for the room was not returned because it was a "no cancellation" room. And honestly, I am okay with that.
Aufenthalt von 1 Nacht im März 2024

2/10 – Ungenügend

David

Mit einer Gruppe gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
I ordered a room with a jetted tub. I went to use the tub and black s$/t spewed out of the jets. The sink was plugged and they put a trash can under it to catch the water. They did know about it because when I checked in a woman claiming to be house Keeping knocked and said she left her rags there. Then reached under the sink and pulled some wet rags out and slid a trash can under. It was late when I found out about these conditions so I just went to bed. I would never recommend anyone stay here. I don’t think even roaches would care to stay there. Never ever again

2/10 – Ungenügend

Joshua

Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Bed bugs, feces in toilet an on walls. Terrible customer service.
Aufenthalt von 3 Nächten im Februar 2024

2/10 – Ungenügend

Anne

Mit Haustieren gereist, Mit dem Partner gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
DO NOT STAY HERE! This hotel is extremely poorly managed and has some of the worst customer service I’ve ever experienced. When I pulled in, it was poorly lit and obviously under construction with the manager’s family treating it like their personal living/dining room. It smelled like old food and smoke, and no one bothered to greet me. Then, when I managed to get someone’s attention, they told me my reservation was canceled. I informed them that was incorrect because I hadn’t received any communication stating the reservation was canceled and they basically told me that was my problem and to find another place to stay. Absolutely no effort to make any concessions or help on their part means I will NEVER stay here or encourage anyone else to stay here. They do not deserve our business! Luckily Expedia has great customer service and refunded me my whole amount. I’m glad I booked through them!
Aufenthalt von 1 Nacht im Februar 2024

2/10 – Ungenügend

Amanda

Verbesserungswürdig: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Januar 2024

2/10 – Ungenügend

Rhonda

Verbesserungswürdig: Personal & Service
No room
Went to check in and they did not have my reservation. Very disappointing
Aufenthalt von 1 Nacht im Februar 2024

2/10 – Ungenügend

Matthew

When I showed up all the rooms were booked and they said I wasn't even in the reservation system!! I'm now calling around trying to find a room during one of the busiest weeks of the year in Hayward WI. I'm not a happy camper.
Aufenthalt von 1 Nacht im Februar 2024

10/10 – Hervorragend

john

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Very nice staff and clean room
Aufenthalt von 1 Nacht im Februar 2024

2/10 – Ungenügend

Kevin

Mit dem Partner gereist
Verbesserungswürdig: Sauberkeit, Ausstattung und Zustand der Unterkunft
Staff was friendly, but the room was dirty the shower curtain rod was broke and the sink leaked water when you used the sink, and only two towels were available for the room.
Aufenthalt von 1 Nacht im Februar 2024

2/10 – Ungenügend

Verifizierter Reisender

Geschäftlich gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 5 Nächten im Januar 2024

2/10 – Ungenügend

Scott

Mit dem Partner gereist
Verbesserungswürdig: Sauberkeit, Ausstattung und Zustand der Unterkunft
The pictures displayed on Expedia did not even remotely resemble where a person was going to stay at. The hotel is under renovation and one must stay instead at the motel on the same property which, to be kind, is in a state of disrepair. Also, breakfast was supposed to be included in the rate but we were informed upon check-in this was not possible. While I appreciate the issues related to the place being under renovation, the site should have disclosed all of these items while I was booking on Expedia because I would not have chosen to stay here.
Aufenthalt von 1 Nacht im Januar 2024

8/10 – Gut

Dennis

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Januar 2024

6/10 – Okay

dennis j

Mit dem Partner gereist
Verbesserungswürdig: Zustand der Unterkunft
room was not what we hoped for no breakfast as stated
Aufenthalt von 1 Nacht im Dezember 2023

8/10 – Gut

Darren

Geschäftlich gereist
Gut: Sauberkeit und Personal & Service
Verbesserungswürdig: Zustand der Unterkunft
Really run down from hallway carpets, room doors, rooms.
Aufenthalt von 1 Nacht im Dezember 2023

4/10 – Schlecht

Anne

Aufenthalt von 1 Nacht im November 2023

2/10 – Ungenügend

Verifizierter Reisender

Verbesserungswürdig: Sauberkeit, Personal & Service und Komfort des Zimmers
Should have stayed anywhere else.
Missing outlet covers. Carpet in the hallway was filthy. No coffee maker in the room. No hair dryer 1 bath towel for 2 people. Nobody managed the desk. No house keepers. Was not handicap accessible.
Aufenthalt von 2 Nächten im November 2023

6/10 – Okay

Verifizierter Reisender

Mit einer Gruppe gereist
Gut: Sauberkeit und Personal & Service
Verbesserungswürdig: Zustand der Unterkunft
Fridge in the room didn’t work , microwave was just sitting on the table where you would eat
Aufenthalt von 1 Nacht im November 2023

2/10 – Ungenügend

Kenneth

Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
Unsavory clientele.
Aufenthalt von 2 Nächten im November 2023

2/10 – Ungenügend

Brandt

Mit dem Partner gereist
Verbesserungswürdig: Sauberkeit, Ausstattung und Zustand der Unterkunft
The area by it was good. The needles and baggies surrounding the property was a turn off. Our door looks like it was kicked in, windows had no screens. The whole place smelt like I was sitting in an ashtray. It was 90 degrees even with the heat off. Never will I ever stay at an amerivu again in my life.
Aufenthalt von 2 Nächten im Oktober 2023

8/10 – Gut

Bhojinder, Cottage Grove

Mit der Familie gereist
Gut: Sauberkeit und Ausstattung
Staff was nice and welcoming. Room was clean. Building was under renovation. Breakfast wasn't served.
Aufenthalt von 1 Nacht im Oktober 2023

8/10 – Gut

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Oktober 2023

2/10 – Ungenügend

Carol

Verbesserungswürdig: Sauberkeit, Personal & Service und Zustand der Unterkunft
The pool was cold and dirty, hot tub cold, fridge didn't work. 2 towels for a 4 person room. Room wasn't the cleanest. Staff wasn't always available.
Aufenthalt von 1 Nacht im Oktober 2023

8/10 – Gut

Lance

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Oktober 2023

2/10 – Ungenügend

Dustin

Mit einer Gruppe gereist
Verbesserungswürdig: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
Gross
This was by far the grossest place I've ever stayed in and nothing worked. No breakfast (which they advertise is available), no working ice machine, no working fridge in the room, no working coffee maker in the room. Layers of stains and hairs on each level of the bedding including pillowcases. I slept in my hoodie on top of the bedding.
Aufenthalt von 1 Nacht im Oktober 2023

6/10 – Okay

Jessica

Aufenthalt von 1 Nacht im Oktober 2023

10/10 – Hervorragend

Efrain

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 3 Nächten im Oktober 2023

8/10 – Gut

Kathy

Gut: Personal & Service
Verbesserungswürdig: Zustand der Unterkunft
Construction material in handicap parking spot
My husband has a temporary handicap parking permit. We were a little perturbed to see a pile of construction materials piled in the only handicap spot in the lot. This is a federal violation. As long as we park in a spot where we can keep a clear spot outside his door, to allow room for his long legs, we can make things work, but not everyone can! It looked like the materials had been piled there for a while.
Aufenthalt von 5 Nächten im Juni 2021

2/10 – Ungenügend

Verifizierter Reisender

Verbesserungswürdig: Zustand der Unterkunft und Komfort des Zimmers
Not Good, no hot water, air conditioning didn't work
Aufenthalt von 1 Nacht im Juni 2021

6/10 – Okay

Verifizierter Reisender

Mit der Familie gereist
Gut: Sauberkeit und Komfort des Zimmers
Appears that the hotel was up for sale. They seem to be doing some remodeling. Rooms were clean but also needed to be updated. They appeared to be short staffed and overworked
Aufenthalt von 1 Nacht im Mai 2021

2/10 – Ungenügend

Stephan

Mit der Familie gereist
Verbesserungswürdig: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
Worst Hayward Wisconsin hotel
Very old and outdated, no heat in room,pool and hot tub down and lots of all night traffic in uncontrolled building. Worst hotel ever!!
Aufenthalt von 2 Nächten im April 2021

6/10 – Okay

Verifizierter Reisender

Mit der Familie gereist
Gut: Personal & Service
Verbesserungswürdig: Ausstattung und Zustand der Unterkunft
We were very disappointed that the pool and hot tub were unusable for some unknown reason and there wasnt anything about it on their website. Rooms were clean but the bathrooms are extremely small. You almost have to step into the shiwer just to close the door. You can tell they are in the process of trying to make it look nicer than it really is. Had we not already paid online for our room we probably would have gone to another hotel.
Aufenthalt von 2 Nächten im April 2021

2/10 – Ungenügend

Verifizierter Reisender

Mit einer Gruppe gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
No working pool, no free breakfast, no fire detector in room, no heat( they knew it was not working) gave us the room anyway— got a space heater. No garbage can, no microwave...sheets were “ kool aid “ stain. Way over paid, no refund of any kind... says it was the 3 party's way of doing business...DONT USE EXPEDIA OR STAY AT AMERIVU INN IN HAYWARD!!!
Aufenthalt von 2 Nächten im März 2021

6/10 – Okay

Verifizierter Reisender

Mit der Familie gereist
Gut: Sauberkeit und Personal & Service
They had been closed. The pool and hot tub weren't open. The hot water baseboard heat was off, so they gave us a noisy electric heater.
Aufenthalt von 1 Nacht im März 2021

4/10 – Schlecht

Verifizierter Reisender

Verbesserungswürdig: Personal & Service, Ausstattung und Zustand der Unterkunft
Aufenthalt von 2 Nächten im März 2021

4/10 – Schlecht

Verifizierter Reisender

Gut: Sauberkeit
Verbesserungswürdig: Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Only As A Last Resort
I arrived on a Friday for a one night stay and the front desk help told me at 4:00pm that my room was not ready as she herself had 22 rooms to clean. She also indicated they had to evict many homeless people Friday for the weekend. I commend them for housing homeless, but it is not comforting to hear that some of these folks create trouble when asked to leave. As for the room, it was extremely hot and I could not control the hot water heat. It had been -35F earlier in the week and I suppose they were trying to prevent any freezing plumbing, but I was cooked. The property looked like it was under refreshment and there is a FOR SALE sign up.
Aufenthalt von 1 Nacht im Februar 2021

4/10 – Schlecht

Keith

Mit einer Gruppe gereist
Gut: Sauberkeit
Verbesserungswürdig: Zustand der Unterkunft und Komfort des Zimmers
A hotel with NO hot water? Really?
No hot water for a shower when it is -16 degrees outside is not a good thing. No explanation or apology given as to the cause.
Aufenthalt von 1 Nacht im Februar 2021

2/10 – Ungenügend

Joshua

Verbesserungswürdig: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Do Not Stay here!
Run down and dirty. For almost a hundred a night, towels would be nice. But the place was so gross we didnt want to use the showers. Just dont. There are alot of hotels and motels in the area.
Aufenthalt von 1 Nacht im Februar 2021

8/10 – Gut

Audrey

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Good for the price
Called phone number given to check in. Service was prompt, but the man who checked us in was not wearing a mask. Room was clean and ready with plenty of towels. I had prepaid my room and was given a receipt with my room key. The receipt, however, was not mine. didn't discover until I'd returned home. Pool and breakfast were not available due to COVID, of course.
Aufenthalt von 1 Nacht im Januar 2021

10/10 – Hervorragend

Verifizierter Reisender

Mit der Familie gereist
Gut: Sauberkeit und Personal & Service
It was we’ll kept for the cost of the stay. They even let me come back after checkout for a much needed shower before a long drive home.
Aufenthalt von 1 Nacht im Januar 2021

6/10 – Okay

Timothy

Mit der Familie gereist
Verbesserungswürdig: Zustand der Unterkunft
Not the best place.
Hotel is pretty worn out and out dated. SMALL bathroom and vanity. Needs a total remodel.
Aufenthalt von 1 Nacht im Januar 2021

4/10 – Schlecht

Verifizierter Reisender

Verbesserungswürdig: Sauberkeit, Ausstattung und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Januar 2021

6/10 – Okay

Verifizierter Reisender

Mit der Familie gereist
Hotel could use some updates. Place appears very dated. Very small bathroom and sink. It was very warm in the room and there was no temperature control. Luckily it’s winter, and we opened the window to get cool air. Because of Covid, no breakfast or pool or ice. Parking lot icy. Maybe no wifi- we didn’t get any info from the front desk and so we weren’t able to get any homework done. Place was clean and fine for short stays, but do not expect much!
Aufenthalt von 1 Nacht im Januar 2021

6/10 – Okay

David

Mit der Familie gereist
Verbesserungswürdig: Zustand der Unterkunft
Needs fixed!
The first room I was checked into was very smokey smelling. She moved me into another room. This hotel needs money put into it the pool and hot tub were broke. The wall thermostat for my heat was broke off the wall and the battery had been removed from the smoke detector. I know why this hotel is up for sale!
Aufenthalt von 3 Nächten im Januar 2021

8/10 – Gut

Aahley

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
AmeriVu Hayward
The hotel was cute. No pool amenities due to covid. The room was spacious. The service staff was great. Very accommodating to our needs.
Aufenthalt von 1 Nacht im Oktober 2020

8/10 – Gut

Rhonda, Highland, wi

Mit dem Partner gereist
Gut: Sauberkeit und Personal & Service
the staff was very friendly and accommodating, no breakfast or pool or hot tub usage but that is due to covid-19 not the hotel, would stay there again
Aufenthalt von 2 Nächten im Oktober 2020

4/10 – Schlecht

Verifizierter Reisender

Mit einer Gruppe gereist
Verbesserungswürdig: Sauberkeit, Personal & Service und Zustand der Unterkunft
Friends weekend
I understand that the building was going through a remodel but it didn't seem as though the manager knew what was going on. She went to check on our room, she went outside and when she came back in said our room was ready but then took us upstairs to the second floor. Told us that the pervious occupants had smoked in the room. The TV in the room didn't work and when we called the front desk the phone didn't work either. Had to call a different number and the person who answered wasn't friendly and seemed annoyed we called. Finally when someone came to look at the TV they couldn't fix it and said that it would take him a while to get the parts and wasn't sure if that would work. So we just said forget it. I would assume when cleaning a room they would check to make sure everything worked in the room. Staff did not look professional had maintenance/cleaning outside smoking in front of the building with pajama pants on and hoodie. Working in loss prevention was shocked to see cameras with wires hanging down which anyone could easily unplugged and disconnect and you would never know who turned off your security. As of right now we won't return to this facility due to the unpleasant stay.
Aufenthalt von 1 Nacht im Oktober 2020