Hotel Hepburn Springs

« Spa was a bit too cool, bedroom air conditioner was far too noisy to use. Pool in general was very shabby, Spa Pool ladder was dangerous & needs fixing immediately. »

« Had everything, great place for »

« Great location Very friendly staff Clean and comfortable bed »

« Very nice resort with a very good restaurant. The standard rooms bathrooms could be more 'luxury' or a 4* hotel, but overall our 1-night stay was very good. »

« Nice room, fantastic views, easy entry with no keys »

« Property was lovely overlooking the valley »

« The rooms were very spacious, clean, and well stocked. Check-in was a bit confusing but nothing too hard - just have to go to the gaming room to get my keys. The reason I'm giving a middle review of because the room I stayed in - Room 10 - was incredibly loud at night as it sits above the gambling / game room. There appears to be no soundproofing between the floors. So if you need to go to bed early, this is not the room for you as I believe the gaming room remains open until the early...

« I stayed in room 3. It was an updated room, away from the main road. Nice and quiet nights sleep. »

« It was great for a 2-3 night stay and we'd stay again if in the area. »

« Hs »

« Clean, spacious rooms. »

« I would have preferred an option to sleep on a western style bed due to my age [80 yrs] and not on a traditional floor setting otherwise my stay was a delight. »

« Incredibly new and modern interior. Room was very tidy and clean. Excellent stay. »

« Comfortable beds, plenty of hot water, warm house. Too much large furniture and too many knick knacks made the property feel very crowded. »

« Dark dingy room needs a paint, not enough light, ceiling globe not working, no windows, fridge not working, bathroom with a lamp by sink not possible to shave or apply makeup, Floorboards very very creaky »

« Don’t book this place. Their serves is terrible! I booked this place recently May 2026 for my parents as a gift for my mum’s birthday. However they were treated very rudely during the checking process. My mother called them and asked about early check in and where the parking was and had the phone slammed back at her. Mum called back again but no one picked up. This experience ruined mum’s day and they left without checking in and I was charged by the accomodation anyway despite trying to...