Hôtel près de Hetton Lyons Country Park, Newcastle-upon-Tyne, Newcastle-upon-Tyne

« It wasn’t a place I would stay again. The staff were lovely though. »

« Très bon rapport qualité-prix. L’hôtel offre une grande flexibilité pour l’installation, même en cas d’arrivée tardive, ce qui est très appréciable. La chambre était propre, le lit spacieux et confortable, parfait pour passer une bonne nuit. Pour le tarif proposé, la prestation est vraiment satisfaisante et répond pleinement aux attentes. »

« For value for money, this place takes some beating! The room was spotlessly clean and very comfortable, with a very generous courtesy tray. We ate in the popular restaurant and were very impressed with the menu and the quality (and quantity!) of the food. Staff serving couldn’t have been more attentive. Great maturity shown by a fairly young staff! Breakfast was great- a cold selection of cereals, fruit and yoghurt followed by your choice of hot food (not a huge menu- but plenty to choose from...

« Fabuleux hôtel avec de grandes chambres confortables, une piscine, un spa ; en plein cœur de Durham. Personnel attentionné. Hâte de revenir. »

« Clean room, friendly and well informed staff, good breakfast »

« Great hotel but NO parking which has to be said is a big minus point. I parked at Riverside Parking on recommendation of hotel but you have to pay using Ringo App but as far as I could see you cannot pay for 24 hours as your parking slot ends at 23.59 on the day. How you pay for more ‘god only knows?’ Not user friendly. Staff were very helpful and breakfast was excellent. Rooms were good although aircon seemed to go off around 10pm? Definitely got warmer then. »

« Staff were great, the hotel looked stunning and the grounds were amazing. The breakfast was delicious too. The room we had was in the attic so I kept hitting my head, the main light in the room was above the doorway which was around a corner so didn’t really help at all. There was water and hair in the bottom of the shower when we arrived as if someone had only just had a shower. There were patches of damp in the room around the window and on the ceiling. »

« Had a two night stay in Room 1. Staff all friendly and helpful. WiFi was on the blink.so not available on our room. They said they needed to fix it. Room was spacious. Lovely bathroom but lighting in both room and bathroom could be brighter. Water hot but found controls on shower difficult to adjust. Tea making facilities all good but I brought my own herbal tea - only standard tea available. Small bottle of still and sparkling water provided. »

« Chambre cosy dans un quartier calme. Petit déjeuner inclus et copieux. Personnel très agréable. Seul bémol : l'hôtel est est assez excentré. A pieds, il faut un bon quart d'heure de grimpette pour y aller. Restaurant indien juste à côté. »

« Le personnel était toujours à l'écoute. Après notre première nuit nous avons demandé à changer de chambre pour notre convenance personnelle, et cela a été fait. A notre départ nous avions oublié quelque chose dans notre chambre, et un membre du personnel a couru à notre voiture pour nous le remettre! Seule remarque négative : un panneau sur la route nationale aurait été utile pour trouver l'hôtel plus facilement. »

« Lovely little pub with a twin bedroom suitable for me and my son to share. »

« L'hôtel est en bord de route mais la chambre donnait sur l'arrivée (vue sur un champ de blé), donc calme. Nous avons pris le repas du soir et le petit-déjeuner : tres bon rapport qualité-prix. Le seul point negatif reste la vétusté de la salle de bain. Nous avons été accueillis avec le sourire. Je recommande. »