2/10 Horrible
Katie E., Hebron, KY
25 juin 2025
Les points faibles : Propreté
Disappointing Stay Due to Multiple Property Issues
I rarely leave negative reviews, but I feel future guests should be aware of the experience we had at this property. We spent over 7,500 for what we hoped would be a relaxing and enjoyable stay, but unfortunately, we encountered a number of serious issues that significantly impacted our visit.Upon arrival, we noticed several maintenance problems. Multiple burners on the stove did not work, making meal preparation difficult. The refrigerator’s ice maker and water dispenser were also out of order. Several toilets in the home were constantly running, and one bathroom had an issue with ants.The most serious problem occurred when one of the toilets overflowed, leading to unsanitary conditions that affected our group’s comfort and well-being. One of our guests even became ill afterward. This incident was extremely upsetting and made part of the home unusable.We attempted to report these problems and did eventually receive a response, but overall communication and resolution of the issues did not meet our expectations.This property had the potential to be a great vacation home, but it clearly requires better upkeep and attention to cleanliness and functionality. Based on our experience, I would not feel comfortable recommending this rental to others until these issues are properly addressed.
Katie E.
Séjour de 7 nuits en juin 2025