I am mind blown by how much kindness that the workers at this hotel have shown us. We arrived earlier than the check in time and yet they still let us check into the hotel. They helped us called a private driver (also super kind) who was able to drive us around Ninh Binh for 2 days, all for less than $100. We only stayed a night but after checking out, they let us store our baggage for free until nighttime. They allowed us to shower for free, even going as far as providing towels for us. When we needed a car to head to the train, they called a driver for us again and the worker drove one of us (no space in the car because of luggage) on his moped for free. On top of that, they gave us a huge water bottle to drink on the train for free. This was honestly one of the most considerate and accommodating stay that I’ve ever had considering how the price of the hotel is pretty cheap. The hotel itself is also very good. It is exactly as it is in the photos. Clean, beautiful garden, and convenient location. Definitely come here and you would not regret it.