Hôtel près de Hodbarrow lagoon, Millom, Millom

« Comfortable, clean caravan. Beautiful view over looking the lake. »

« I admittedly arrived at a busy time and The Bear was reportedly chronically short of staff. Whilst the room and its cleanliness was excellent, the human side was somewhat chaotic. I queued twice for approx. 15 mins in total only to be told, in regard to ordering food, that the chef was very busy and not feeling well. I could not order any food and whilst sickness is unavoidable no decision was made to stop food orders for the evening. That lack of a decision was the problem and frustrating. I...

« This was a great hotel for an overnight stay as we travelled north. Location is a bit remote but food was excellent, staff helpful and the establishment is dog friendly. Absolutely no complaints. »

« Belle batiment »

« The host cancelled my booking the day before I was due to book in because I use a walking stick and the room was on the middle floor. When I made the booking there was no mention on the booking page about about difficulties I may have. The reason given was not enough room on the expedia page. I was also refused a refund, which I find very disappointing as it was the host who cancelled my booking, not myself. Very disappointed allround. »

« Clean room, comfy bed and a good shower. Hallways could have done with a quick vac. Missed second day breakfast but still enough left. »

« I stayed for Dave Day, June 26. The hotel could not have been more busy! But the staff had permanent smiles with a very helpful attitude. Inspite of probably being asked the same questions 100 times. Wish there was an extra star for them. A credit to the management. »

« Loved comfortable, warm lodge in ideal location »

« Absolutely amazing room with easy check in and clear communication »

« Very good communication. In general the apartment building is clean and nice, though inside the apartment smelled strong curry ( Penthouse ), even a cheap air freshener will make a difference. Pillow cases and Bed blankets do not smell fresh. No shampoo and shower gel. Netflix is a plus. We still enjoyed our stay. »

« We were allocated a large room on the 3rd floor. There is no lift. We requested a lower floor the room was mor like a bedsit .clean and quiet. .The front of the building is covered in scaffding. If we were in the rooms with hottubs etc different experience.Staff minimal buit helpful.restuarant has always been good. »

« I was given a double room instead of a suite, they couldn’t give me the correct room due to it being full and couldn’t refund me due to not having access to the correct system. The coffee machine didn’t work and they only gave a small amount of milk which only lasted one day. »

« The OYO Imperial Hotel was excellent. The staff were always willing to help. Nothing was too much trouble. Would definitely stay there again and highly recommend it. »

« The location and apartment were great! Unfortunately the beds were the most uncomfortable beds we have ever slept in - so lumpy and uneven we couldn't sleep for the 2 nights we were there. The sofa bed mattress was so thin you could feel the metal frame all night. The mattresses all need replacing! »