Just disappointed in our overall experience with AMI. The manager was fabulous. But unfortunately he can't do everything himself and he has employees that he counts on. When we got to this facility, there was chocolate the whole way up the wall to the master bedroom that could have easily been wiped off (this same chocolate was on the cloth blinds in the double bed room). I went and bought cleaning spray safe four walls and sprayed it and cleaned it all up. Needs painted because there's obvious suitcase streaks the whole way up and down all the hallways. Little stuff such as towel racks in the bathroom were moved so there's holes where they used to be that need filled in and painted. Both toilets didn't function properly. Every third flush, we had to take the tank lid off and adjust the chain/stopper. Refrigerator door slams back because someone broke the stopper. Bottom drawer in frig needs replaced. It's broken. The corner bottom lazy Susan door, top bracket, is broken and needs fixed. Toaster didn't work. But worst of all is that there were some sort of blood sucking insect in the room with double beds as my boys could feel them biting or sucking, whichever way you want to say it. They had horrible welts on them. I sanitized everything, tore the beds apart to sanitize them, washed all comforters, bedding (spent 9 hrs doing this) and they were still there. Called to have exterminator come out. Took two days and when he came, he said that AMI said to spray for ants. They weren't ants. I sent pics. The guy that came said they weren't ants but were some sort of "blood sucking" insect and found the different types of them that he said looked like need bugs, some sort of cockroach, and flea. Last night was our last night there and I got not up so bad during the night that my entire legs are nothing but big welts. And this was in a different room so they're obviously traveling the house. What was to be a relaxing vacation was stressful and a lot of work. I feel bad for the owner of the property because they probably don't know their place is like this. You could tell they had done some upgrades to their master bathroom and kitchen. I would not be happy if I paid a property management company to maintain my place and it was like this.