Hôtel près de Honey Mesquite Park, El Paso, El Paso

« The hotel is showing many signs of aging, from broken USB ports to squeaky/clanky doors and worn surfaces. Also, there was a mixup with the room I was assigned, and it took a long time to resolve it. The staff were nice enough but did not show any concern for my time or the mistake they made. »

« La chambre était propre, le personnel très agréable et accueillant, le petit déjeuner très agréable. Le service de navette impeccable. »

« Check in was lengthly due to a $2 transaction(utility fee), followed by a $75 transaction(deposit), then scanning of all occupants ID. All of this after I booked online using the same credit card. Seems excessive and inefficient and streamlining the process would be helpful. Also removing ashtrays from door entrances, and addressing that they don't close completely, would be appreciated and prevent cigarette smell from entering the building. »

« The hotel feels almost brand new so everything was clean and immaculate. Great value for the price! »

« The hotel is nice on the surface. Clean common areas and the standard amenities. The room's floor was filthy. I didn't have to look hard to see it hadn't been cleaned in a while. I found crumbs from food in a few visible areas that would have been easy to spot if someone had actually been cleaning it. When I went to the front desk to ask them to clean, their exact words were, "Oh, you're staying less than 4 days so you wouldn't be getting any housekeeping." Also, toiletries and snacks could not...

« Pros- new shower, clean ish, bathroom renovations, proximity to shops and food, good fridge, new microwave, good TV Cons- dated furniture (scary when thinking of the bed), mirror not in bathroom (made it hard to shave), bright lights at night, huge gap under door, key lock entry, no coffee, no ice, over head light (no side lamps), no side tables »

« All good »

« Clean room, staff was very friendly and breakfast had several options. I've stayed here several times. It's my go to. »

« El depósito solicitado al llegar al hotel, no se ha regresado, al salir del establecimiento se me comentó que el tiempo de reposición era de 3 días, sin embargo, han pasado casi 2 semanas »

« Propre, mais un peu vieillot, une petite rénovation serait souhaitable.Chambre assez bruyante, car elle donnait sur l'interstate. »

« Hôtel en parfait état, accueil très sympathique, petit déjeuner parfait, propreté impeccable. Le seul bémol est la piscine froide, mais nous avons l’habitude aux États-Unis ! »

« Great place to stay close to everything. »

« Lavabo bouché, pas de serviette dans la salle de bain, l’hygiène à developper »

« Accueil irréprochable et déjeuner complet »

« The room was dirty when I arrived. I told the front desk, but instead of helping me, they told me that if I didn’t like it, I could leave. That response was rude, unprofessional, and completely unacceptable. I expected much better customer service. I would not recommend staying at this hotel. »

« Good »