Hospital Sant Joan de Déu Palma de Mallorca

This hotel is very basic, but I was aware of that when booking so I can't complain. It was clean and well located. However, I found it a little bit much to charge for anything extra, e.g. air conditioning, wifi in the room, safe. I didn't find the place that cheap, considering in the end I was only paying for a room with a bed (breakfast not included, no toiletries either)! Also, reception is closed at certain times during the day but it doesn't say so anywhere when you book through Expedia, so I turned up to find that there was no-one there. Luckily, one of the young men who works in the restaurant said I could leave my suitcase in the back and return about half and hour later, and as the weather was nice I was happy to wander around and explore. However, I don't think it is acceptable to have no-one at reception during the day (and no-one apologised for my having to go off and come back). I also noticed that even when reception was open, it was often left unmanned...