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Avis sur Motel West

2.5 out of 5
Motel West
1540 West Broadway, Idaho Falls, ID

Avis

8,4

Très bien

Note des voyageurs de 10 (Excellent), d’après 495 avis sur 1123." "
Note des voyageurs de 8 (Bien), d’après 416 avis sur 1123." "
Note des voyageurs de 6 (Satisfaisant), d’après 134 avis sur 1123." "
Note des voyageurs de 4 (Médiocre), d’après 43 avis sur 1123." "
Note des voyageurs de 2 (Horrible), d’après 35 avis sur 1123." "

8,4/10

Propreté

8,8/10

Personnel et service

7,6/10

Équipements

7,8/10

Infrastructures et conditions de l’hébergement

7,8/10

Écoresponsabilité

Avis

8/10 Bien

CLAUDE

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Tout était correct
Séjour de 2 nuits en août 2023
Réponse de Crystal le 30 août 2023
Thank you.

8/10 Bien

Chanthakhorob

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very nice place to sleep and there is a lot of things to do at idaho fallu
Séjour de 2 nuits en août 2023
Réponse de Crystal le 16 août 2023
Thank you.

4/10 Médiocre

James, Triel Sur Seine

Voyage en couple
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Hôtel pas très propre la chambre sentais la cigarette malgré la prise parfumée le wifi fonctionne très mal la tv aussi Vraiment a éviter…
Séjour de 2 nuits en juin 2023
Réponse de Crystal le 29 juin 2023
We are sorry you were unhappy with your stay. Unfortunately people still smoke and no matter what if if they do not smoke in the room they leave a smell behind.

10/10 Excellent

bruno

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Super
Séjour de 1 nuit en juin 2023
Réponse de Crystal le 29 juin 2023
Thank you.

10/10 Excellent

SEBASTIEN

Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Came here 4 years ago and still love the place
Séjour de 2 nuits en juin 2023
Réponse de Crystal le 15 juin 2023
Thank you for staying with us again! We appreciate you and look forward to future visits. Enjoy your travels.

10/10 Excellent

Michel Ange

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Bon rapport qualité/prix
Hôtel correct. Chambre spacieuse, propre et confortable. Accueil sympathique. Piscine intérieure.
Séjour de 1 nuit en mai 2023
Réponse de Crystal le 5 juin 2023
Thank you for staying with us.

10/10 Excellent

jacinthe

Voyage avec des animaux de compagnie
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Bien situé. Propre. Accueillant. J’y retournerais sans hésiter
Séjour de 4 nuits en octobre 2022
Réponse de Crystal le 18 oct. 2022
Thank you for staying with us.

8/10 Bien

yves

Séjour de 1 nuit en octobre 2022
Réponse de Crystal le 18 oct. 2022
Thank you for staying with us.

8/10 Bien

Patrick

Les points forts : Personnel et service et confort de la chambre
Les points faibles : Propreté
La chambre était sympa mais pas propre. On a trouvé des os de poulet sur la moquette ! Dommage
Séjour de 1 nuit en juin 2022
Réponse de Crystal le 30 juin 2022
Thank you for staying with us.

2/10 Horrible

JEAN JACQUES

Séjour de 1 nuit en mai 2022
Réponse de Crystal le 1 juin 2022
We are sorry you were unhappy with your stay.

10/10 Excellent

Michelle

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Check in was fast. Staff were friendly. Room was typical for a motel. It was clean and good sized.
Séjour de 1 nuit en mai 2024

10/10 Excellent

Benetta

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Easy checkin. Friendly staff.
Séjour de 1 nuit en mai 2024
Réponse de Crystal le 22 mai 2024
Thank you for staying with us.

4/10 Médiocre

Mark, Calgary

Voyage en famille
Les points forts : Personnel et service
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
I don’t know how this place got an 8.4 score on Expedia? It’s a tired old place that needs a good cleaning. I always use the Hampton Inns as a benchmark. They consistently deliver a clean safe experience. So if I compared this hotel to a Hampton Inn I would score it a 5. Maybe it scores well because of the price as they have many high ratings. I would never stay here again. AC unit not working properly and there was something in the room that I was allergic to. We checked out at 4:45 am. The lady that checked us in was excellent but the hotel was not!
Séjour de 1 nuit en mai 2024
Réponse de Crystal le 22 mai 2024
We are sorry you were unhappy with your stay. We would of happily refunded your money and let you find other accommodations upon your arrival and directed you to the closet Hampton Inn. We are a budget friendly motel and sometimes that isn't for everyone.

8/10 Bien

Larry

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Good motel for the price. Rooms clean and decent beds, was pretty quiet. Wifi did not work but otherwise everything was decent.
Séjour de 1 nuit en mai 2024
Réponse de Crystal le 22 mai 2024
We are sorry you had problems with the Wifi, next time contact the office and we might be able to assist you with the problem. Thank you for staying with us.

10/10 Excellent

Kennith

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mai 2024
Réponse de Crystal le 22 mai 2024
Thank you for staying with us.

6/10 Satisfaisant

William

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Bed was too soft and hurt my back
Séjour de 1 nuit en avril 2024
Réponse de Crystal le 22 mai 2024
Thank you for staying with us.

10/10 Excellent

Benetta

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Easy check in. Friendly staff love the cookies at the check in counter
Séjour de 1 nuit en mai 2024
Réponse de Crystal le 22 mai 2024
Thank you for staying with us.

8/10 Bien

Rebecca

Voyage en famille
Ok
Séjour de 1 nuit en mai 2024
Réponse de Crystal le 22 mai 2024
Thank you for staying with us.

8/10 Bien

DC den

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great place to make a stop over on our way to Yellowstone and Grand Teton. Kind people at the reception!
Séjour de 1 nuit en mai 2024
Réponse de Crystal le 22 mai 2024
Thank you for staying with us. We hope you enjoyed your trip to Yellowstone.

10/10 Excellent

Dillon

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Inexpensive and clean.
Séjour de 3 nuits en mai 2024
Réponse de Crystal le 22 mai 2024
Thank you.

4/10 Médiocre

Kevin

Voyage en famille, Voyage d’affaires
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
This was just like a little crackhead area. Although it was the cheapest place around, there was a reason. If you stay here, make sure you keep the door locked and have your weapon by your side.
Séjour de 3 nuits en mai 2024
Réponse de Crystal le 22 mai 2024
We are sorry you were unhappy with your stay. We would of happily refunded your money and let you seek other accommodations. After you stayed 3 days we honestly didn't know that you felt that way. We hope you enjoyed the rest of your travels.

8/10 Bien

Richard

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Good value, mattress a bit firm for me.
Séjour de 1 nuit en mai 2024
Réponse de Crystal le 22 mai 2024
Thank you for staying with us.

10/10 Excellent

Glenn

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Room was very clean, comfortable bed and pillows. The vanity is wide enough for my wife and I to get ready for the day at the same time.
Séjour de 1 nuit en mai 2024
Réponse de Crystal le 22 mai 2024
Thank you for staying with us.

10/10 Excellent

Danny

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
very good mattress
Séjour de 1 nuit en mai 2024
Réponse de Crystal le 22 mai 2024
Thank you for staying with us.

10/10 Excellent

Brenda

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Always friendly! Easy access off the I15.
Séjour de 1 nuit en mai 2024
Réponse de Crystal le 10 mai 2024
Thank you for staying with us.

10/10 Excellent

Kimberly

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I have stayed in several hotels where the bed is rock hard and other people are running around and being loud. This hotel the beds where comfy and it was quite. You can hear some of the door where hard to shut. But it wasnt like it was all night long. I saw no issue with it. I felt safe and secure. The price was great on a budget. Thank you for making my stay great.
Séjour de 2 nuits en mai 2024
Réponse de Crystal le 10 mai 2024
Thank you for the nice review. We are happy to hear you enjoyed your stay! We hope you will visit us again.

8/10 Bien

JOHN

Voyage en famille
Les points forts : Propreté, personnel et service, équipements
Motel West is dated however it is clean, comfortable and very good value They used to provide a continental breakfast (which was excellent), but sadly, since Covid, they have chosen to discontinue that service. A block East of Motel West is Brady's Family Restaurant which is also dated...but the food and the service is excellent. Brady's makes the removal of West's supplied breakfast easier to accept.
Séjour de 1 nuit en mai 2024
Réponse de Crystal le 8 mai 2024
Thank you for staying with us.

8/10 Bien

dennis

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mai 2024
Réponse de Crystal le 10 mai 2024
Thank you.

8/10 Bien

Karyn

Voyage en groupe
Les points forts : Propreté et personnel et service
Room was very clean. This motel seems to be very popular and people coming and going at all hours.. parking areas are tightly packed at night. I did have some difficulty with the tv the first night, front desk staff was very responsive and showed up at my room within a few minutes to resolve the problem
Séjour de 2 nuits en mai 2024
Réponse de Crystal le 8 mai 2024
Thank you for staying with us.

6/10 Satisfaisant

Diane M

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The hotel was clean, the staff was accommodating however, the bed was very uncomfortable. The area is not a good area. Was greeted in the parking lot apon arrival by 2 of this new crazy worlds drug zombies. The hotel staff was on top of the situation and I feel bad for them. Not a good location for someone traveling alone.
Séjour de 2 nuits en mai 2024
Réponse de Crystal le 8 mai 2024
Idaho Falls is a safe area in general. And the surrounding neighborhoods are also safe. We do however occasionally get some travelers that are questionable because of our affordability. Locals know we don't tolerate much here. We are a family owned business and often have our children and grandchildren in tow. I can assure you the area is just fine.

8/10 Bien

Jon

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Clean rooms
Séjour de 1 nuit en mai 2024
Réponse de Crystal le 8 mai 2024
Thank you.

6/10 Satisfaisant

Calvin

Voyage en couple
Les points forts : Propreté et personnel et service
Ok for the price
Séjour de 1 nuit en avril 2024
Réponse de Crystal le 4 mai 2024
We are sorry you were unhappy with your stay.

10/10 Excellent

Meghan

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mai 2024
Réponse de Crystal le 4 mai 2024
Thank you so much.

10/10 Excellent

Thomas

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Property is older, though updated. It would be nice if they resumed breakfast, as that is so convenient especially when road tripping
Séjour de 1 nuit en mai 2024
Réponse de Crystal le 4 mai 2024
We would have to raise our prices in order to bring back breakfast. With the money you are saving enjoy one of the many breakfast spots right here close by. We even offer a discount coupon to one of the diners.

10/10 Excellent

Ketrea

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Nice place that had all the amenities we needed. Staff was accommodating and nice. The place could use more updating but we didn’t care as we had everything we needed and it was clean. I really liked the comfortable bed and pillows!
Séjour de 1 nuit en mai 2024
Réponse de Crystal le 2 mai 2024
Thank you for staying with us.

8/10 Bien

Betty-Ann

Voyage avec des animaux de compagnie, Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Amazing dinner at grandpa's southern BBQ on site.
Séjour de 1 nuit en avril 2024
Réponse de Crystal le 2 mai 2024
Thank you for staying with us. We are happy your enjoyed your dinner as well.

4/10 Médiocre

Robert, edmonton

Voyage avec des animaux de compagnie
Les points faibles : Infrastructures et conditions de l’hébergement
Once you say that you have a pet you are assigned a room in a building that is smelly, A/C Heater needs to be replaced as it ran the entire night. The pictures of the rooms online do not look anything like the rooms in the pet building. It is as if you are being punished for having a pet. Room is same rate and then a pet charge on top....Our pet is cleaner than some humans.
Séjour de 1 nuit en avril 2024
Réponse de Crystal le 4 mai 2024
We have pet rooms in all of our buildings. The pictures online are ones I took myself of multiple rooms and all of our room types. There is a button to adjust the A/C to run the fan continuously or shut off. We love pets, I even bring mine to work and he is often with me in the office. We charge one of the smallest pet fees in the city (10) to help with clean up bags and the extra cleaning that gets done in a room. We usually get great feedback from guests about our pet rooms, so I am sorry we mixed the mark with you. Maybe budget friendly just isn't for you.

6/10 Satisfaisant

Peilan

Les points faibles : Infrastructures et conditions de l’hébergement
Very average. No shampoo and soap
Séjour de 1 nuit en avril 2024
Réponse de Crystal le 4 mai 2024
We do offer shampoo, conditioner, body wash, lotion and soap. Are you sure this review is for the right property?

8/10 Bien

Jennifer

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements
Good value for the cost of the hotel room. It is an older hotel room, but it was quite clean. I would stay there again
Séjour de 1 nuit en avril 2024
Réponse de Crystal le 2 mai 2024
Thank you for staying with us.

10/10 Excellent

Bernard

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Large room with convenient equipments
Séjour de 1 nuit en avril 2024
Réponse de Crystal le 2 mai 2024
Thank you for staying with us.

10/10 Excellent

Andrea

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Convenient location, comfortable room, close to the highway but quiet.
Séjour de 1 nuit en avril 2024
Réponse de Crystal le 2 mai 2024
Thank you for staying with us.

8/10 Bien

Dillon

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
It was an inexpensive option but clean.
Séjour de 2 nuits en avril 2024
Réponse de Crystal le 2 mai 2024
Thank you.

10/10 Excellent

Terry

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Great place
Séjour de 1 nuit en avril 2024
Réponse de Crystal le 2 mai 2024
Thank you.

10/10 Excellent

Garry

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Good value
Séjour de 1 nuit en avril 2024
Réponse de Crystal le 2 mai 2024
Thank you.

8/10 Bien

Janet

Séjour de 1 nuit en avril 2024
Réponse de Crystal le 14 mai 2024
Thank you.

8/10 Bien

Jay

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Great stay
Séjour de 1 nuit en avril 2024
Réponse de Crystal le 2 mai 2024
Thank you for staying with us.

6/10 Satisfaisant

mariko

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
I had a good stay here. The beds are too firm for me and the fridge I had in my room froze everything. I didn’t know how to adjust the temperature. The heating/air conditioning in the room was wonderful and easy to use. The service was excellent! Just wish it had a free breakfast of some kind. But overall it was good and worth the price!
Séjour de 4 nuits en avril 2024
Réponse de Crystal le 2 mai 2024
At the budget rate you paid for a room with 2 beds, adding a free breakfast is not something we can offer. We do offer a discount card to Smitty's Pancake and Steak House, a local favorite that makes an amazing breakfast. Thank you for staying with us.

10/10 Excellent

Richard

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We were just travelling through and thought we take a chance on this motel and were pleasantly surprised. The room is large with a king bed when we thought it would be a queen. Clean and nicely decorated. I’d stay here again
Séjour de 1 nuit en avril 2024
Réponse de Crystal le 2 mai 2024
Thank you for staying with us.

6/10 Satisfaisant

Lori

Voyage en famille
Les points faibles : Personnel et service
When we checked in around 10pm. Friday the woman was not friendly. Around the pool and hot tub and the walk ways to the rooms were dirty. The part of the hotel that had been renovated looked nice but the older part and pool area need to be renovated soon!
Séjour de 1 nuit en avril 2024
Réponse de Crystal le 2 mai 2024
Thank you for staying with us.

10/10 Excellent

Terry

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Nice, clean, spacious rooms... Looks recently renovated.. Great shower! Quiet rooms away from busy road. Nice selection of restaurants nearby. Overall good value!
Séjour de 1 nuit en avril 2024
Réponse de Crystal le 2 mai 2024
Thank you for staying with us.