Hotels in Sonneninsel

„1. Check in is unprofessional, after getting my ID, front desk verified my phone number, after this step, they requested to see my original reservation receipt, which was very confusing. I asked something wrong? They said they just need to check. (Most of holiday in express can finish check in in 30 second, this one takes much longer time). 2. The hardware of hotel is good. 3. Breakfast choices are very limited, there was a purple sweet potato porridge they did not label it, I asked staff this ...

„Sehr gut“

„Clean, good value, good service, have good amenities. I like the pool and gym. “

„Great place.“

„Gran hotel, habitaciones muy confortables, hablan muy poco inglés como en toda China“

„Problems with reception. Breakfast for such a hotel nothing special, dirty table, dirty glasses, Minibar poor, no fruits for welcome. In China you can get for such a high price much better hotels “

„위치는 중앙대가에서 아주 가까워요. “

„De hade vad man kunde förvänta sig av ett 5-stjärnigt hotell; fina och rena rum, tillmötesgående personal etc. Personalen ger jag ett extra plus till. Trots språk barriären så visades jag till dit jag skulle och väntade på mig tills de försäkrat sig om att det är rätt.“

„Good service, easy check-in, staff welcoming and happy to speak English. Room was big and clean with a great view, with everything, even USB charging cord. Great location near many good restaurants and a shopping mall. Bus to Harbin airport and local metro are both walkable, but not short walks, some local buses right there though. “

„Clean room. Friendly staff. Good buffet breakfast. No security box in room.“

„The service that the staff in the restaurants provided was exceptional. There was some confusion at check in and check-out time - 5 am - but that was eventually sorted.“

„Everything excellent “

„Lovely staff, great comfort, worth the money for sure. The only downside is the slightly remote location. However, the location enables a view on to sun island, where the ice sculptures are located.“

„The very kind hotel owner taken very good care of us & their service is excellence. 👍“

„hotel location is not good, not convenience, poor traffic “

„Netter Empfang, freundliche und sehr hilfsbereite ( z.B.Consierge Hr.Joseph) Mitarbeiter. Ein Topmanager Hr. Georg v. Osten immer mit gutem Rat und Tat zur Stelle. Wir haben uns hier wohlgefühlt!“

„Immer wieder gern. Sprechen größteils nur Chinesisch, aber mit Übersetzungs APP klappt auch dies sehr gut “

„I liked especially the guy who takes care of the swimming pool and the hairdresser. Both men were extremely friendly and helpful.“