Hotel Île Upper Hooper

« This hotel doesn't honor requests for stay in non-pet rooms when you have allergies. The rooms have major odor issues. »

« Reserved a specific type of room and was told it was not available when I arrived. Substitute was unacceptable. Was also overcharged. »

« Excellent séjour. »

« Our room was in excellent condition when we checked in, and the desk staff could not have been nicer or more accomodating. Even when we got into our room, out TV screen had a welcome message specifically addressed to me by name. While it is a little thing, it certain made me feel welcome. Breakfast was better than most - I got to eat something for we left for the day, and there was coffee and juice available. The A/C in our room was preset to a standard comfort level, but we were able to...

« I am impressed how cleaned and quiet and breakfast was good too. Definitely coming back again »

« staff friendly, clean place, coffee and water acailable, nice pool, nice view »

« Super! »

« Mucho ruido y olor a sigarros de mal olor, porque no quiero decir la palabra. »

« Deux nuits alarme de feux a 4Hrs AM et pas de feux! Et pas si propre comme hôtel très dessue pour le prix! »

« Very beautiful Inn. The rooms are very clean and quiet. There are lots of sitting areas on the property, and a pier that you can walk out on to view the bay. The breakfast was wonderful. There is a small bar downstairs, but we weren't sure if it was in operation. The check-in was a bit awkward. Hotels.com had listed that I would receive an email from the Inn within 5 days of my reservation. I never received an email from the Inn, so I emailed them and didn't hear back. I then called them and...

« We had an excellent stay, and I especially want to recognize Carina at the front desk for her outstanding customer service. After breakfast, my husband accidentally left his phone behind. Carina found it and made sure it was safely returned to us. She was incredibly accommodating, professional, and genuinely kind throughout the entire experience. Her honesty and willingness to help made a stressful situation turn out wonderfully. Employees like Carina truly make a difference, and she made our...

« The front desk people were so nice and helpful. I had two reservations for two days that they consolidated them so I didn’t have to move rooms. The rooms were very spacious and clean. Bathrooms seems bigger than other hotels. AC worked great on the 100 degree days. The restaurant lady was very friendly and did a great job keeping the tables clean and people fed. The cleaning lady was also friendly and kept the hotel very clean. »

« Room was clean and comfortable. Breakfast area was well maintained. Staff were friendly and helpful. Public spaces were well kept. »