Bar lounge
Vérifier la disponibilité

Avis sur AC Hotel by Marriott Inverness

4 out of 5
AC Hotel by Marriott Inverness
GLEBE STREET, Inverness, Scotland

Avis

9,2

Merveilleux

Note des voyageurs de 10 (Excellent), d’après 199 avis sur 278." "
Note des voyageurs de 8 (Bien), d’après 50 avis sur 278." "
Note des voyageurs de 6 (Satisfaisant), d’après 18 avis sur 278." "
Note des voyageurs de 4 (Médiocre), d’après 8 avis sur 278." "
Note des voyageurs de 2 (Horrible), d’après 3 avis sur 278." "

9,6/10

Propreté

9,4/10

Personnel et service

9,2/10

Équipements

9,6/10

Infrastructures et conditions de l’hébergement

9,2/10

Écoresponsabilité

Avis

10/10 Excellent

Pascale

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Good hotel and nice location, very good breakfast
Séjour de 1 nuit en mai 2024

10/10 Excellent

Théo

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Ras
Séjour de 4 nuits en février 2024
Réponse de Laura le 14 avr. 2024
On behalf of the entire hotel team, I want to thank you for sharing about your recent stay with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! I'm glad to read you received exceptional service from our team, your feedback will be shared with them as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 Excellent

gaetan

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Excellent hôtel moderne
Séjour de 1 nuit en août 2023

10/10 Excellent

Alfredo

Séjour de 5 nuits en avril 2023

6/10 Satisfaisant

Cameron

Les points forts : Propreté et personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mai 2024

10/10 Excellent

helen

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
This property is clean and modern. Everything that I expect from a top hotel ... wireless, ample plugs, clean, great bedding, comfortable bed, quiet.
Séjour de 2 nuits en mai 2024

10/10 Excellent

Matthew, NEW YORK

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Nice, modern, and very well-located hotel in downtown Inverness.
Séjour de 1 nuit en mai 2024

10/10 Excellent

Jami

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
So convenient to everything - shops, restaurants, historic sites & more. Super friendly staff, very helpful.
Séjour de 2 nuits en mai 2024

10/10 Excellent

Elizabeth P, St Petersburg

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great location
Séjour de 2 nuits en mai 2024

10/10 Excellent

James

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Staff were friendly and knowledgeable hotel was clean and quiet
Séjour de 2 nuits en mai 2024

4/10 Médiocre

Yvette

Les points faibles : Personnel et service et équipements
It's ok. Our room was out the reception door and in the other building. Glad it wasn't raining. Located on the second floor, we found our room to be ok. It was clean and that was nice, it was nothing fancy and the bare essentials. It's serviceable but not enjoyable. The staff at reception were just going through the motions and sadly no extra welcome. Thanks Marriott, i think I'll look elsewhere next time.
Séjour de 1 nuit en avril 2024

8/10 Bien

Daniel

Les points forts : Propreté et personnel et service
Wonderful restaurant and bar staff. Lovely menu and terrific cosmopolitan's. Our room was good but was on the ground floor opening onto road so we had to keep curtains closed at all times and you could hear room above walking about. Also would have been good if they replenished teabags in the room and the milk was out of date. Would recommend the hotel just suggest you ask for not a ground floor room.
Séjour de 3 nuits en mai 2024

10/10 Excellent

Kristin

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Stay was great
Séjour de 2 nuits en mai 2024

10/10 Excellent

Amber

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Absolutely amazing.
Séjour de 3 nuits en avril 2024

10/10 Excellent

Dylan

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very friendly and clean
Séjour de 1 nuit en avril 2024

10/10 Excellent

Ahylin Segui

Voyage en couple
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Restaurant served amazing food
Séjour de 2 nuits en avril 2024
Réponse de Laura le 25 avr. 2024
On behalf of the entire hotel team, I want to thank you for sharing about your recent stay with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the entire as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 Excellent

Eric

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Amazing
Séjour de 2 nuits en avril 2024
Réponse de Laura le 25 avr. 2024
On behalf of the entire hotel team, I want to thank you for sharing about your recent stay with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the entire as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 Excellent

Ashley

Séjour de 1 nuit en avril 2024

10/10 Excellent

Shelby

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great property
Séjour de 4 nuits en avril 2024
Réponse de Laura le 19 avr. 2024
On behalf of the entire hotel team, I want to thank you for sharing about you recent stay at AC Hotel Inverness.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the entire leadership team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 Excellent

Lynne

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Good modern hotel. Would be perfect if they had a swimming pool. Breakfast was great, lots of choice. Rooms are very clean with modern decor. Rooms need a dressing table.
Séjour de 2 nuits en avril 2024
Réponse de Laura le 16 avr. 2024
On behalf of the entire hotel team, I want to thank you for sharing about your recent stay with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! I'm glad to read you received exceptional service from our team, your feedback will be shared with them as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 Excellent

Jeff

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Nice location and room was nice.
Séjour de 1 nuit en avril 2024
Réponse de Laura le 16 avr. 2024
On behalf of the entire hotel team, I want to thank you for sharing about your recent stay with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! I'm glad to read you received exceptional service from our team, your feedback will be shared with them as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 Excellent

Yael

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Great breakfast, easy access to Main Street in Inverness.
Séjour de 1 nuit en avril 2024
Réponse de Laura le 14 avr. 2024
On behalf of the entire hotel team, I want to thank you for sharing about your recent stay with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! I'm glad to read you received exceptional service from our team, your feedback will be shared with them as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 Excellent

John

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Very well trained staff and very helpful. Accessible room excellent.
Séjour de 1 nuit en avril 2024
Réponse de Laura le 14 avr. 2024
On behalf of the entire hotel team, I want to thank you for sharing about your recent stay with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! I'm glad to read you received exceptional service from our team, your feedback will be shared with them as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 Excellent

Julie

Séjour de 1 nuit en avril 2024

8/10 Bien

Katherine

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Nice clean rooms. And reliably serviced. More towel racks in bathroom and possibly a dresser with drawers in the room would have made this possibly the best equipped room I have stayed in in the whole of the UK! Good location… still within easy walking distance of everything but in quiet locale! A- is the grade I would give the hotel room.
Séjour de 4 nuits en avril 2024
Réponse de Laura le 14 avr. 2024
On behalf of the entire hotel team, I want to thank you for sharing about your recent stay with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! I'm glad to read you received exceptional service from our team, your feedback will be shared with them as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

8/10 Bien

Dana

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
A tiny bit further out of town than some of the other places but just a ten minute walk into town. The restaurant and bar are nice and the area is quiet.
Séjour de 3 nuits en avril 2024
Réponse de Laura le 14 avr. 2024
On behalf of the entire hotel team, I want to thank you for sharing about your recent stay with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! I'm glad to read you received exceptional service from our team, your feedback will be shared with them as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

8/10 Bien

Brian

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en avril 2024
Réponse de Laura le 14 avr. 2024
On behalf of the entire hotel team, I want to thank you for sharing about your recent stay with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! I'm glad to read you received exceptional service from our team, your feedback will be shared with them as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 Excellent

Kai Yip, London

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 3 nuits en mars 2024
Réponse de Laura le 14 avr. 2024
On behalf of the entire hotel team, I want to thank you for sharing about your recent stay with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! I'm glad to read you received exceptional service from our team, your feedback will be shared with them as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 Excellent

Gary

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en mars 2024
Réponse de Laura le 14 avr. 2024
On behalf of the entire hotel team, I want to thank you for sharing about your recent stay with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! I'm glad to read you received exceptional service from our team, your feedback will be shared with them as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 Excellent

Douglas

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mars 2024
Réponse de Laura le 14 avr. 2024
On behalf of the entire hotel team, I want to thank you for sharing about your recent stay with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! I'm glad to read you received exceptional service from our team, your feedback will be shared with them as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

8/10 Bien

David, Vancouver

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Overall a nice property with friendly and helpful staff. Design-wise, the unfinished wood floors in the rooms were a bit raw for my personal taste. And the bathroom was ergonomically awkward with no proper towel rails within reach. But still - good place overall, and I'd stay again.
Séjour de 3 nuits en mars 2024
Réponse de Laura le 14 avr. 2024
On behalf of the entire hotel team, I want to thank you for sharing about your recent stay with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! I'm glad to read you received exceptional service from our team, your feedback will be shared with them as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

8/10 Bien

John

Voyage en couple
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
The Hotel is lovely the rooms are nice and modern and spotless surrounding area not great however very central to centre Didnt feel the check in check out staff were very welcoming not rude or anything just could have been a bit friendlier
Séjour de 1 nuit en mars 2024
Réponse de Laura le 14 avr. 2024
On behalf of the entire hotel team, I want to thank you for sharing about your recent stay with us.I am sorry to hear our reception staff did not meet your expectations during check in and check out. I have passed on your message to our Front Desk Manager, who offers her sincere apologies.Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

8/10 Bien

Neil

Voyage en famille
Les points forts : Propreté et équipements
It was not made clear at the time of booking that car parking at the Hotel is very limited and subject to an additional charge of £10/night. In addition, from a health & safety perspective, it is concerning there is no internal staircase access to the rooms and the only 2 lifts are quite confined.
Séjour de 1 nuit en mars 2024

8/10 Bien

Andrew

Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mars 2024
Réponse de Laura le 14 avr. 2024
On behalf of the entire hotel team, I want to thank you for sharing about your recent stay with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! I'm glad to read you received exceptional service from our team, your feedback will be shared with them as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 Excellent

Mary

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Staff was helpful and very professional!
Séjour de 5 nuits en février 2024
Réponse de Laura le 14 avr. 2024
On behalf of the entire hotel team, I want to thank you for sharing about your recent stay with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! I'm glad to read you received exceptional service from our team, your feedback will be shared with them as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 Excellent

John, Gloucester

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Lovely clean hotel that was very quiet and only a short walk from the station. Only criticism was the price of breakfast so went elsewhere.
Séjour de 1 nuit en février 2024
Réponse de Laura le 14 avr. 2024
On behalf of the entire hotel team, I want to thank you for sharing about your recent stay with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! I'm glad to read you received exceptional service from our team, your feedback will be shared with them as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 Excellent

Jennifer

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Loved our stay here!! Honestly, this is one of the best places to stay in Inverness. To begin with, the staff are very kind and thoughtful. Everyone was so nice and helpful. Secondly, the hotel is brand new. Everything was super clean and the rooms were well-designed (plenty of shelf space for winter clothes, comfortable bed, great shower with plenty of shampoo, conditioner, and soap). Our standard room was quite sizable and even had a little sitting area. We were impressed with the overall room design. We also loved all the hotel's modern amenities. They had a gym, restaurant/bar, and coffee station. We visited during the winter & many coffee shops/restaurants don't open until 9am or after, which could be tough if you have an early morning tour for sight-seeing. The hotel really came through for the win by having a coffee station & early morning breakfast option that we could enjoy at 7am before our tours. The hotel location is also wonderful. They're right on the river (very pretty!) and a 5-minute walk to many restaurants and shops. They were also about a 10-minute walk from the train station. Overall, our stay here was delightful. We were on our honeymoon & our stay here felt romantic & special. I'd highly recommend this hotel to other travelers, especially if you plan to go on early morning tours & sight-seeing. This hotel has everything you could need & is also just a very pleasant place to stay. Would easily visit this hotel again in the future.
Séjour de 3 nuits en janvier 2024
Réponse de Laura le 14 avr. 2024
On behalf of the entire hotel team, I want to thank you for sharing about your recent stay with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! I'm glad to read you received exceptional service from our team, your feedback will be shared with them as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 Excellent

Ian

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Stunning new hotel, great facilities and close to town. Received a lovely upgrade on occasion of a birthday.
Séjour de 1 nuit en février 2024
Réponse de Laura le 14 avr. 2024
On behalf of the entire hotel team, I want to thank you for sharing about your recent stay with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! I'm glad to read you received exceptional service from our team, your feedback will be shared with them as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 Excellent

Kevin

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great stay
Great experience staying at the AC Hotel by Marriott in Inverness. Good welcome upon arrival and was able to check in early, which was great. Hotel was nice, clean and looked good. Rooms were lovely, clean, modern with a really comfortable bed and a great shower Breakfast was good, with lots to choose from Staff were all lovely and provided an excellent experience - will definitely book here again
Séjour de 1 nuit en février 2024
Réponse de Laura le 14 avr. 2024
On behalf of the entire hotel team, I want to thank you for sharing about your recent stay with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! I'm glad to read you received exceptional service from our team, your feedback will be shared with them as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 Excellent

David

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Réponse de Laura le 14 avr. 2024
On behalf of the entire hotel team, I want to thank you for sharing about your recent stay with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! I'm glad to read you received exceptional service from our team, your feedback will be shared with them as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 Excellent

Evelyn

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Exceptional Hotel
Fantastic stay. Hotel exceptionally high standard. Will definitely be back
Séjour de 3 nuits en février 2024
Réponse de Laura le 14 avr. 2024
On behalf of the entire hotel team, I want to thank you for sharing about your recent stay with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! I'm glad to read you received exceptional service from our team, your feedback will be shared with them as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 Excellent

Nathan

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Fan-Dabba-Doozy 11/10 Stars-a-Rooney
Séjour de 3 nuits en février 2024
Réponse de Laura le 14 avr. 2024
On behalf of the entire hotel team, I want to thank you for sharing about your recent stay with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! I'm glad to read you received exceptional service from our team, your feedback will be shared with them as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

8/10 Bien

John

Voyage d’affaires
Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Nice modern hotel, smashing room.
Séjour de 1 nuit en février 2024
Réponse de Laura le 14 avr. 2024
On behalf of the entire hotel team, I want to thank you for sharing about your recent stay with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! I'm glad to read you received exceptional service from our team, your feedback will be shared with them as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 Excellent

David

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great short city stay.
Very modern beautifully decorated hotel. Comfortable room with view over the river Ness. Great location with just a short walk to lots of bars and restaurants.
Séjour de 1 nuit en février 2024

10/10 Excellent

James

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Beautiful hotel with wonderful service!
Séjour de 2 nuits en février 2024

10/10 Excellent

Stacy

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Comfortable Stay
Everything was excellent! Thank you!
Séjour de 1 nuit en février 2024

8/10 Bien

Shona I

Voyage d’affaires
Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
The hotel is beautiful, however the choice of food and the service in the restaurant is terrible and lets the hotel down.
Séjour de 8 nuits en janvier 2024

10/10 Excellent

Billy

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 11 nuits en janvier 2024

10/10 Excellent

Gabriel

Séjour de 3 nuits en janvier 2024
Réponse de Laura le 14 avr. 2024
On behalf of the entire hotel team, I want to thank you for sharing about your recent stay with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! I'm glad to read you received exceptional service from our team, your feedback will be shared with them as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

8/10 Bien

andrew

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Food expensive
Séjour de 1 nuit en janvier 2024