Luxushotels Eastern Iowa

„I had this room reserved and when I arrived to check in at the front desk the already fed-up employee said nope we are full! Eventually I got him to look at my phone and see that we did in fact have a confirmed reservation under my name at this very location. After some digging on the computer, he told us they must have overbooked and thus cancelled our room, but we "should get a refund". We had driven across the country at this point and now had nowhere to stay. The staff made it very obvious ...

„The rooms with king-sized beds are spacious and have a small refrigerator. They are also fairly clean, but need to be updated. The new owners seemed nice. We stayed here for five days. The first two days there was no cleaning service. When I asked at the office late afternoon on the second day when they were going to clean my room, the owners said that for longer stays, they only come every third day upon which I said that I would like to have my room cleaned daily. After that they did come ...