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Avis sur Azzap Hotel Galata

Azzap Hotel Galata
Arapcami Mahallesi Billur Sokak No:4, Beyoglu, Istanbul, Istanbul

Avis

9,2

Merveilleux

Note des voyageurs de 10 (Excellent), d’après 43 avis sur 60." "
Note des voyageurs de 8 (Bien), d’après 12 avis sur 60." "
Note des voyageurs de 6 (Satisfaisant), d’après 3 avis sur 60." "
Note des voyageurs de 4 (Médiocre), d’après 1 avis sur 60." "
Note des voyageurs de 2 (Horrible), d’après 1 avis sur 60." "

9,8/10

Propreté

9,6/10

Personnel et service

9,4/10

Équipements

9,6/10

Infrastructures et conditions de l’hébergement

9,4/10

Écoresponsabilité

Avis

8/10 Bien

Manuel

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Recommended
Very good hotel, staff is really great. This hotel is located at a perfect place, close to metro and Galata tower. Very good food in restaurant and breakfast . The only negative point was that our bedroom was a little too small
Séjour de 4 nuits en février 2023
Réponse de Azzap Hotel Galata le 22 févr. 2023
It is our pleasure to hear your valuable feedback. Hope to welcome you again in near future.

10/10 Excellent

Yannic

Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Excellent
Séjour de 4 nuits en mai 2022
Réponse de Azzap Hotel Galata le 11 juin 2022
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Myriam

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Excellent
Personnel très aimable et sympathique. Chambre propre.
Séjour de 2 nuits en mars 2022
Réponse de Azzap Hotel Galata le 29 mars 2022
Thanks for staying with us. We appreciate your feedback!

2/10 Horrible

Sohaib

Les points forts : Propreté
Les points faibles : Personnel et service
Front dest staff is dodgi as the other turkish peoples are ,, was trying to get more money,same like taxi,and also airport staff dodgi as well,
Séjour de 2 nuits en janvier 2024
Réponse de Hotel Management le 8 févr. 2024
Dear Guest,Thank you for bringing this matter to our attention. We are deeply concerned to hear about your experience with our front desk staff and the challenges you encountered with other individuals during your stay.Please accept our sincerest apologies for any inconvenience or discomfort you may have experienced. Providing exceptional service and ensuring the comfort and satisfaction of our guests are our top priorities, and we regret that we fell short of meeting your expectations in this regard.We take your feedback very seriously, and we will investigate the issues you've raised with our team to address any concerns and prevent similar situations from occurring in the future. Rest assured that we are committed to upholding the highest standards of professionalism and integrity in all aspects of our operations.If you would like to discuss your experience further or if there is anything else we can do to assist you, please don't hesitate to reach out to us directly. Your feedback is invaluable to us as we strive to continually improve our services.Once again, we apologize for any inconvenience, and we hope to have the opportunity to welcome you back in the future and provide you with the exceptional stay you deserve.Best regards,

8/10 Bien

ISIL

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en janvier 2024
Réponse de Azzap Hotel Galata le 1 févr. 2024
It is our pleasure to hear your valuable feedback. Hope to welcome you again in near future.

10/10 Excellent

Elcio Jose

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en novembre 2023
Réponse de Hotel Management le 16 nov. 2023
It is our pleasure to hear your valuable feedback. Hope to welcome you again in near future.

10/10 Excellent

Abdullah

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en novembre 2023
Réponse de Hotel Management le 16 nov. 2023
It is our pleasure to hear your valuable feedback. Hope to welcome you again in near future.

10/10 Excellent

Wei

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great location, very friendly stuff, rooftop breakfast is great, very happy stayed this hotel.
Séjour de 2 nuits en novembre 2023
Réponse de Azzap Hotel Galata le 13 nov. 2023
Dear Wei,Thank you so much for taking the time to share your positive feedback with us! We are thrilled to hear that you had a fantastic stay at our hotel and that you found our location, friendly staff, and rooftop breakfast to be highlights of your experience.Our team takes great pride in providing excellent service, and it's truly rewarding to know that we contributed to making your stay a happy and memorable one. Your generous rating of 10 out of 10 is greatly appreciated and motivates us to continue delivering outstanding hospitality.If you have any specific highlights or suggestions you'd like to share from your stay, we'd love to hear more about it. Your insights are invaluable as we strive to enhance the experience for all our guests.Once again, thank you for choosing our hotel, and we look forward to welcoming you back for another enjoyable stay in the future.

10/10 Excellent

Kristina

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
This is as lovely boutique hotel with nice rooms and staff. Location is excellent with easy access both walking and the tram. I highly recommend!
Séjour de 3 nuits en novembre 2023
Réponse de Hotel Management le 10 nov. 2023
It is our pleasure to hear your valuable feedback. Hope to welcome you again in near future.

10/10 Excellent

cassandra

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great stay
It was perfect for my one day stay. It’s well located, friendly staff and comfortable rooms. I do recommend to arrange transportation with time as it’s an area with a lot of traffic.
Séjour de 1 nuit en novembre 2023
Réponse de Hotel Management le 5 nov. 2023
Dear Valued Guest,Thank you for your positive feedback regarding your recent one-day stay at our hotel. We're delighted to hear that you found our location convenient, our staff friendly, and our rooms comfortable. Your recommendation for arranging transportation in advance is a valuable tip for other travelers, especially in a busy area.We hope to have the pleasure of hosting you again in the future. If there's anything specific you'd like for your next stay or if you have any further comments or suggestions, please don't hesitate to reach out to us.Thank you for choosing our hotel, and we look forward to welcoming you back.Best regards,

10/10 Excellent

Ceren

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Super Hotel, schon unser zweiter Aufenthalt in diesem Hotel und würden es für einen weiteren Aufenthalt in istanbul wieder buchen! Das Personal ist herzlich und sehr zuvorkommend!
Séjour de 2 nuits en octobre 2023
Réponse de Hotel Mnagement le 28 oct. 2023
It is our pleasure to hear your valuable feedback. Hope to welcome you again in near future.

8/10 Bien

FATEMEH

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The hotel was sparkling clean and comfortable. The room was small but good enough for one person. Views from the breakfast restaurant were amazing. The only downside was that breakfast was basic for 15 euros, and the tissue box provided was tiny. Overall it was a good hotel close to Galata tower and waterfront.
Séjour de 2 nuits en octobre 2023
Réponse de Hotel Management le 28 oct. 2023
It is our pleasure to hear your valuable feedback. Hope to welcome you again in near future.

8/10 Bien

Bernhard Josef

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Nettes Hotel in direkter Nähe zum Goldenen Horn. Die wichtigsten Sehenswürdigkeiten sind fußläufig gut zu erreichen. Kleine aber saubere Zimmer. Gutes Frühsücksbuffett. Sehr nette Mitarbeiter/innen.
Séjour de 1 nuit en octobre 2023
Réponse de Azzap Hotel Galata le 11 oct. 2023
It is our pleasure to hear your valuable feedback. Hope to welcome you again in near future.

10/10 Excellent

Timothee

Séjour de 4 nuits en septembre 2023
Réponse de Azzap Hotel Galata le 28 sept. 2023
Thank you for your valuable feedback

10/10 Excellent

Rashida

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 4 nuits en septembre 2023
Réponse de Azzap Hotel Galata le 9 sept. 2023
Thank you for your excellent feedback.

8/10 Bien

SANTIAGO PEREZ

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
El hotel muy bien situado. Edificio limpio y bien mantenido. Desayuno variado en última planta con bonitas vistas. Me alojé en habitación individual que a pesar de estar muy limpia y nueva, es tastante pequeña y da a una pared.
Séjour de 5 nuits en mai 2023
Réponse de Azzap Hotel Galata le 15 mai 2023
It is our pleasure to hear your valuable feedback. Hope to welcome you again in near future.

10/10 Excellent

Martin

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We had a very good time!
Séjour de 3 nuits en avril 2023
Réponse de Azzap Hotel Galata le 14 avr. 2023
It is our pleasure to hear your valuable feedback. Hope to welcome you again in near future.

10/10 Excellent

Miyenis

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Loved the care and friendliness of the staff
Séjour de 5 nuits en décembre 2022
Réponse de Azzap Hotel Galata le 26 déc. 2022
It is our pleasure to hear your valuable feedback. Hope to welcome you again in near future.

8/10 Bien

Lubabah

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Overall it was a good stay, pakezza was very friendly and welcoming, the rest of the staff were also nice, the room was bit small but I expected this. Would recommend if your only using your hotel to just sleep at night which we did and we were out all day, the transport links are very good to get around Istanbul from outside the hotel door step, thanks for a good stay
Réponse de Azzap Hotel Galata le 20 déc. 2022
Thanks for staying with us. We appreciate your feed back!

10/10 Excellent

Adam

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Amazing staff in a more intimate hotel. Everyone knew my name after day one and had great conversation. Roof top bar is a hidden gem was kinda quite when I was there. No idea why.
Réponse de Azzap Hotel Galata le 12 déc. 2022
It is our pleasure to hear your valuable feedback. Hope to welcome you again in near future.

10/10 Excellent

David

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great Location, Great hotel
Great hotel, very close to tourist attractions. just few meters from Tunel and Galata bridge. The rooms are very clean. The staff was amazing! they helped us many times during our stay especially Funda. We will defiantly come back.
Séjour de 4 nuits en novembre 2022
Réponse de Azzap Hotel Galata le 7 déc. 2022
We’re so happy to hear from you! Thank you for your valuable feedback.

8/10 Bien

Paula

Séjour de 1 nuit en novembre 2022
Réponse de Azzap Hotel Galata le 10 juil. 2023
It is our pleasure to hear your valuable feedback. Hope to welcome you again in near future.

6/10 Satisfaisant

Sarah

Séjour de 3 nuits en novembre 2022
Réponse de Azzap Hotel Galata le 17 nov. 2022
Thanks for staying with us. We appreciate your feed back!

6/10 Satisfaisant

Mehmet selim

Séjour de 1 nuit en octobre 2022
Réponse de Azzap Hotel Galata le 17 oct. 2022
Thanks for staying with us. We appreciate your feed back!

10/10 Excellent

Hideko

Séjour de 1 nuit en septembre 2022
Réponse de Azzap Hotel Galata le 10 juil. 2023
It is our pleasure to hear your valuable feedback. Hope to welcome you again in near future.

10/10 Excellent

Sergey

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Very good ! Excellent location. But I need say, that single room have view on the wall.
Séjour de 2 nuits en septembre 2022
Réponse de Azzap Hotel Galata le 23 sept. 2022
Thanks for staying with us. We appreciate your feed back!

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Clean, comfortable, conveniently located, in a good neighborhood with a friendly and very helpful staff. Really enjoyed my stay.
Séjour de 3 nuits en août 2022
Réponse de Azzap Hotel Galata le 23 sept. 2022
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Amine

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 4 nuits en août 2022
Réponse de Azzap Hotel Galata le 23 sept. 2022
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Voyageur vérifié

Voyage en famille, Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Best hotel in Istanbul. Best service
Séjour de 4 nuits en juillet 2022
Réponse de Azzap Hotel Galata le 23 sept. 2022
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Die

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The hotel staffs were the best! The place is lovely and close to tourist attractions😃
Séjour de 1 nuit en août 2022
Réponse de Azzap Hotel Galata le 23 sept. 2022
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Melike

Voyage en famille
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
War sehr schön :)
Séjour de 5 nuits en juin 2022
Réponse de Azzap Hotel Galata le 19 juil. 2022
On behalf of Azzap Hotel Galata, we would like to thank you for choosing our hotel as a location close to the historical addresses of Istanbul and for your stay on your holiday. We would be pleased to host you again in our hotel when you have the opportunity to come to Istanbul again. See you for another trip...

10/10 Excellent

Amir

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Unglaublich freundliches Personal. Das Hotel liegt zentral (ca. 10 Gehminuten zur Istiklal-Straße) und ist sehr modern eingerichtet, zudem sehr sehr sauber. Die Zimmer sind etwas klein aber total ausreichend, zumal man in so einer Stadt eh selten seine Zeit im Hotel verbringt. Sehr empfehlenswert:)
Séjour de 4 nuits en mai 2022
Réponse de Azzap Hotel Galata le 11 juin 2022
Thanks for staying with us. We appreciate your feedback!

8/10 Bien

Safet

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 3 nuits en mai 2022
Réponse de Azzap Hotel Galata le 10 juil. 2023
It is our pleasure to hear your valuable feedback. Hope to welcome you again in near future.

10/10 Excellent

Burhan

Séjour de 5 nuits en avril 2022
Réponse de Azzap Hotel Galata le 30 avr. 2022
Thank you for staying with us. We appreciate your feedback!

8/10 Bien

Jorge

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Very good boutique hotel. A few mishaps (i.e. electricity breakers) but they were quick to resolve. Best of it it is its location, walking distance to the tram and far enough from nearby mosques to not be awaken at 4am. Staff is very nice but I will encourage them to polish their English. Will definitely stay again!
Séjour de 5 nuits en avril 2022
Réponse de Azzap Hotel Galata le 30 avr. 2022
Thank you for staying with us. We appreciate your feedback!

4/10 Médiocre

Juan Alejandro

Séjour de 4 nuits en avril 2022
Réponse de Azzap Hotel Galata le 5 mai 2022
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Stephan

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Wir waren für 4 Nächte im Azzap und es war einfach hervorragend! Die Lage ist unschlagbar, man erreicht in wenigen Gehminuten den Galata-Turm, die S-Bahn, Restaurants, Bars und vieles mehr. Das Hotel besticht mit sauberen und schönen Zimmern, auf modernstem Standard. Das Personal ist ebenfalls sehr freundlich. Gesamtbewertung somit eine 10 von 10 für das Azzap Hotel Galata! Wir kommen aufjedenfall wieder!
Séjour de 4 nuits en avril 2022
Réponse de Azzap Hotel Galata le 19 avr. 2022
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Albina

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 3 nuits en mars 2022
Réponse de Azzap Hotel Galata le 10 juil. 2023
It is our pleasure to hear your valuable feedback. Hope to welcome you again in near future.

10/10 Excellent

Milica

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The staff was amazing, the rooms were very clean and the location is great.
Séjour de 3 nuits en mars 2022
Réponse de Azzap Hotel Galata le 29 mars 2022
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Agnes

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Lite, koseleg hotell. God standard. Veldig sentralt. Små hotellrom, men har alt du trenger. Fantastisk sjøutsikt frå hotellrommet!
Séjour de 2 nuits en mars 2022
Réponse de Azzap Hotel Galata le 29 mars 2022
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Viktor

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The service was excellent
Séjour de 1 nuit en février 2022
Réponse de Azzap Hotel Galata le 29 mars 2022
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Michael

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Although finding a nice hotel in a convenient location that has all of the essential amenities is important, the most important element that always stands out is the hotel staff. The hotel is warm and inviting, and so is the staff. As soon as I arrived I was given immediate attention and the hotel staff treated me like I was their most important concern with everything that I needed. When I arrived at Azzap Hotel before the designated check in time, I was assisted with all of my luggage, which was kept in a secure area and delivered to my room. The young woman at the reception desk was very attentive with every detail, and offered assistance with everything that I needed. Since she was aware that I had never visited Istanbul previously, she even suggested nearby restaurants and points of interest that I was interested to know about. The following morning, due to an online booking error that I made, the hotel manager on duty assisted me in finding alternate arrangements. I would certainly give Azzap Hotel and the staff the highest recommendation for anyone visiting Istanbul.
Séjour de 1 nuit en février 2022
Réponse de Azzap Hotel Galata le 29 mars 2022
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Burcu

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en janvier 2022
Réponse de Azzap Hotel Galata le 29 mars 2022
Thanks for staying with us. We appreciate your feedback!

8/10 Bien

Voyageur vérifié

Les points forts : Personnel et service, infrastructures et conditions de l’hébergement, confort de la chambre
Nacizane
Otelin konaklama ve konfor içeriği gayet güzeldi. Temizlik konusunda banyodaki çöpü unutmak ve yastığın üzerinde saç olması gibi eksiklikleri vardı. Bunun dışında çalışanların güler yüzü şahaneydi. Ancak otelin barı bizim deneyimimiz için fiyaskoydu. Evet çok ilgilendiler hatta fazlasıyla ilgilendiler ancak faiş ücretler hakimdi. Yazılı veya basılı ücret bilgisi içeren bir menüleri olmadığı içinde ücretlendirmeler be kadar doğruydu orası tartışılır. Tüm eksiklikleri belirttiğinizde her şeyi yeni açılmış bir otel olnalarına bağladılar. Ama olabilir, geliştirilecek çok şey vardır elbet. Bu arada otel söylediklerine göre Ali Koç’unmuş.
Séjour de 1 nuit en décembre 2021
Réponse de Azzap Hotel Galata le 27 janv. 2022
Merhaba Öncelikle otelimize göstermiş olduğunuz ilgi ve zaman ayırıp yapmış olduğunuz değerlendirme için çok teşekkür ederiz. Temizlik konusunda yaşadığınız olumsuzluk için özür dileriz. Restoranımız da ki fiyatların tekrar değerlendirilip revize edileceğini bilmenizi isteriz. Sizleri otelimizde tekrar görmek ve daha iyi bir konaklama deneyimi sunmak için her zaman hazırız. Sağlıklı mutlu günler dileriz.

10/10 Excellent

GÜRKAN

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en décembre 2021
Réponse de Azzap Hotel Galata le 14 janv. 2022
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

amjad

Voyage en famille
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Good location and clean place. Staff is very friendly. I like the place.
Séjour de 3 nuits en décembre 2021
Réponse de Azzap Hotel Galata le 14 janv. 2022
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Chee How

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great hotel
Hotel located nice neighbourhood with nice restaurants around .
Séjour de 5 nuits en décembre 2021
Réponse de Azzap Hotel Galata le 14 janv. 2022
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Ebrahim

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Outstanding service quality
Honestly, it was one of the best hotels I have stayed in for a while around the world. The staff was super friendly and professional. The room was small however very comfortable. The design and interior had a great aura to the place. Definitely will stay in the same hotel, next time I am in Istanbul.
Séjour de 3 nuits en décembre 2021
Réponse de Azzap Hotel Galata le 23 déc. 2021
Dear Ebrahim, Thank you for your nice comments.

10/10 Excellent

Irem

Voyage en groupe, Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Hotel crew was friendly and helpful. Room was clean.
Séjour de 1 nuit en novembre 2021
Réponse de Azzap Hotel Galata le 6 déc. 2021
Thank you so much for your nice comments. We are pleased to know that you enjoyed your time spent with us, I will definitely let our team know how much you appreciate all the effort we put into making your stay unforgettable. We would love to welcome you back.

10/10 Excellent

Voyageur vérifié

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en octobre 2021
Réponse de Azzap Hotel Galata le 6 déc. 2021
Thanks for staying with us. We appreciate your feedback!