Hôtel près de Jacob Purdy House, White Plains, White Plains

« Près du train de banlieue et quand même de très bons restaurants près de l'hôtel »

« Check-in was confusing and poorly organized, which made the start of the stay frustrating. The room itself was fine and comfortable, but the photos on the website were misleading and didn’t match what we saw in person. Overall, an okay room but not the experience we expected. »

« After flying in with four of us from Los Angeles on a Red Eye, we had to drive around for 4-5 hours until we were able to check in at 4pm, however after hours of trying to get into the property with no answer on the contact number ,we finally were able to have the local property manager come out and say that the property overbooked and had no room for us. I spent over 2 hours on the phone getting the run around by Expedia with mixed stories of our accommodations. FINALLY with now the story is...

« Property was missing needed items and it took two days to get them(coffee maker). For the price you get what you’d expect. Older property with some updates needed. Everything worked but older appliances. »

« did not respond from the morning day of check-in. Responded to me all the way up until the day I was supposed to stay in the house do not book with these people they are scamming »

« Place didn't exist. Host did not respond to requests to clarify check-in. Upon arriving, the location was not as described and an individual who answered the door informed our party this was not a rental property. Had to last minute book elsewhere. »

« The property was double booked and they took my money and the code was never received therefore I could not check in to the property. I’m still waiting on a refund of $416.02 . The property should not be listed if people are occupying it. I was distraught when I found out this on my birthday weekend scrambling to find a place to go at almost midnight. This person should be banned from renting out this property so that it doesn’t happen again! »

« C'est un hotel désuet. »

« Vraiment terrible — à éviter absolument ! Nous avons quitté l’hôtel immédiatement, sans même être remboursés, et Expedia ne nous a offert aucune aide. Nous avons visité six chambres et les six avaient clairement déjà été utilisées. Les lits étaient défaits, il y avait des déchets partout et les planchers étaient sales. L’odeur de cannabis était présente partout dans l’hôtel, et il y avait aussi des traces de cigarettes dans les chambres. Le pire : nous avons trouvé une seringue souillée sur le...

« Property was not the one shown in the advertising picture. Poor communication with owner. Dirty place with dirty beds, noisy neighbors couldn’t sleep. It was a horrible experience »

« Établissement propre , personnel agréable et connexion Wi-Fi d excellente qualité. »

« Pour le prix mais pas plus »

« À éviter »

« This is a scam listing. I booked this several months in advance and the day of my arrival I reached out to ask how to check in. They told me the property I booked was unavailable due to "maintenance issues" and offered to move me to a different property which was nowhere near where I needed to be. Judging by other reviews, this appears to be their approach; lure people in with a good-looking property in a nice area and then surprise move them to a dump in an incovenient area. When I informed...

« Property bedding was dirty, carpet dirty, sofas were dirty. Not was listed in the pictures. Asked me for $900 deposit through Zelle. No respond. Expedia needs to investigate this company for false advertising. »