6/10 – Okay
Lindsey S.
25. Aug. 2025
Verbesserungswürdig: Sauberkeit
As previously mentioned in another review, the condition of the property grounds is depleted and impacts the ability to enjoy this property. Weeds are growing out of the gutters, windows are broken and filthy, the fire pit is not safe being on wood, there was no charcoal for the grill, and the “lake” is an overgrown pond with severe vegetation and algae and was not swimmable during our stay. The cleanliness of the inside of the house is poor. There was an inch of dust on the living room fan, urine on the basement toilet, no hand soap in the bathroom, dust on surfaces, dog hair through out the property, crumbs on the dish mat, etc. We vacuumed when we got there and filled the canister with dog fur. The kitchen floor is crumbling and the metal rim to the platform in the basement is broken and is a safety risk to young children. The basement smelt like mold. The balcony did not appear stable or safe. We expressed concerns to the hosts who did send a new charcoal grill and pack and play as the one there was broken. They did not offer to send the cleaning crew back out and when I requested a refund for the cleaning fee they stated “If and only IF you agree to not leave a review”. I assume this is not the first time this has happened and is part of the reason this property has a 9/10 rating. Very disappointed in our experience. This does not meet the VRBO standard and I expressed that to customer service. This property is not worth the price.
Lindsey S.
Aufenthalt von 4 Nächten im August 2025