Chalets à Kelso

« On entering the hotel you will be met by warm and inviting staff. off to the left of the reception is an insanely stocked whisky lounge but prices are on the steep side for you average dram. There is a 24 bar located en route to the rooms and an Aperol was £18!!! scandalous. Charlies is the main restaurant and breakfast area. breakfast was good but the plates were weirdly small, slightly bigger than a side plate. the smell of the “Smokies” reeked out the lobby at the lifts and filled the...

« Situated in the very centre of Kelso, convenient place to stay when exploring the area. Checkin was done very easily, with clear instructions sent beforehand. There is a Greggs just in front of the hotel, and also several restaurants and takeaways in close vicinity. There was double glazing in the room, and hence better insulation. »

« Hotel is very pet-friendly and hence the reason for our visit. We stayed in a 1 bedroom cottage which was ideal for us and our dog. The only criticism is the food at Spike's Bar (at the golf club) was a little bit disappointing. »

« I would normally say nothing rather than write a bad review but this place was so bad - the room in particular, the fact that no one cared and it showed , the lack of maintenance or bothering about customers , i think other guests should be aware. We could have put up with having to search for someone to check us in, the dirty carpets, battered dirty paint work, incredibly slow service , being made to feel an inconvenience for having dinner ( food was nice when we eventually got it) and not...