Hôtel Umalas, Kerobokan

« Soooooooo good ! It’s best place in my life »

« Bien mais commence à vieillir et nécessite une remise en état »

« The staff is nice and the hotel rooms are pretty spacious with all the essentials provided. Yet there's not much point in that because hot water kept quitting. First, they had a water heater issue for 2 days and cold water came out of both taps. Then they fixed it for a day and then the water stopped entirely. Very poor maintenance of the property. Also, the elevator broke down on the day I had checked out with my luggage, but the staff helped me carry it downstairs. The restaurant offers some...

« Nice, modern and tidy room with functional table and shelfs for cloth. Modern TV to watch own Netflix etc. Friendly staff. Not many restaurants or cafes around, but one with nice food across the street. Pretty loud due to heavy traffic at this crossing + 2 very active roosters. But AC is pretty silent and effective. »

« We had a wonderful stay at this villa in Canggu. The location was one of our favorite parts — it felt peaceful and private, yet still very close to everything. There were many great restaurants within walking distance offering amazing cuisines, which made it easy to enjoy the neighborhood without needing to go far. We could also easily call a Gojek and be at Love Anchor Bazaar in just minutes (about a 9-minute walk), and Canggu Beach and Echo Beach were only about a 5-minute ride away, so...

« The property is pretty centrally located. It’s a quick Grab (Uber) ride to the beach. There are a couple of western style supermarkets within a five or 10 minutes walk distance for essentials. Each room has its own refrigerator. The suite themselves are very spacious, with the living room upstairs and a very large bathroom downstairs. But the standout feature is the individual private pool for each suite. This is a very good deal for the price point. »

« Loved the private pool and attentive, friendly staff »

« Had a fantastic time at The New Moon Umalas. The staff were extremely friendly and hospitable, and the villa was extremely clean. The New Moon Umalas is surrounded by great cafes, restaurants and is central to all of the core services that one should need during their stay in Kerobokan. »

« While the room is great, the service and communication is terrible. I had workers doing maintenance right outside my door at 4am and unfortunately there is no peephole so I had to get dressed to open the door and check what was going on. The ladder was right up against the door, hence all the noise. The maintenance staff were very apologetic but the hotel itself couldn’t have cared less. There are also no breakfast or coffee facilities in the morning. Overall there are better places to stay. »

« Personnels très chaleureux, toujours à l’écoute et toujours près à nous prodiguer leurs conseils. Manque de diversité dans le petit déjeuner et un changement du mobilier est à prévoir car il commence à être usé. Dans l’ensemble, nous avons passé un agréable séjour et reviendrons. »