Piscine extérieure, chaises longues

Avis sur Lighthouse Hotel - Key West Historic Inns

3.5 out of 5
Lighthouse Hotel - Key West Historic Inns
902 Whitehead St, Key West, FL

Avis

8,8

Excellent

Note des voyageurs de 10 (Excellent), d’après 258 avis sur 433." "
Note des voyageurs de 8 (Bien), d’après 110 avis sur 433." "
Note des voyageurs de 6 (Satisfaisant), d’après 37 avis sur 433." "
Note des voyageurs de 4 (Médiocre), d’après 17 avis sur 433." "
Note des voyageurs de 2 (Horrible), d’après 11 avis sur 433." "

8,8/10

Propreté

9,0/10

Personnel et service

8,4/10

Équipements

8,8/10

Infrastructures et conditions de l’hébergement

8,8/10

Écoresponsabilité

Avis

10/10 Excellent

Cindy

Séjour de 1 nuit en décembre 2023
Réponse de Haytham le 24 janv. 2024
Cindy, thank you so much for this perfect rating. We are delighted your stay with us was very enjoyable in all aspects.

10/10 Excellent

Frank

Voyage en couple
Les points forts : Propreté et personnel et service
Tout est bien pour cet hôtel que je recommande
Séjour de 1 nuit en juin 2023
Réponse de Haytham le 17 juin 2023
Hi Frank, thank you so much for your feedback, we are delighted that you enjoyed your stay with us and we appreciate the recommendations

8/10 Bien

Olivier

Voyage en groupe
Les points forts : Personnel et service et confort de la chambre
Séjour de 2 nuits en mai 2023
Réponse de Kimpton Lighthouse le 21 mai 2023
Thank you for your response - Kimpton Lighthouse

6/10 Satisfaisant

Sarra

Voyage en couple
Les points forts : Propreté
Les points faibles : Personnel et service
Trop cher pour ce que c’est, très mauvais petit-déjeuner
Séjour de 2 nuits en juillet 2022
Réponse de Monika le 21 juil. 2022
Dear Sarra, Thank yo for staying with us and your feedback, we hope to see you soon.

10/10 Excellent

Thomas

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Wonderful venue, will be looking forward to staying there again. Helpful staff and great amenities.
Séjour de 1 nuit en mai 2024

10/10 Excellent

John

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
.
Séjour de 4 nuits en mai 2024

10/10 Excellent

Bonnie Lynn, St Catharines

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Lovely historic property, beautifully maintained. All staff friendly helpful and knowledgeable of the Old Town and dining. Small but well appointed accommodations, could use more hangars my only comment. Thank you for a lovely stay May 6-May 11, 2024
Séjour de 5 nuits en mai 2024

10/10 Excellent

Tony

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The Lighthouse Inn has a great location and the staff was very helpful and friendly. Breakfast was excellent for folks on the go. Very convenient to Duval Street and the Duval Loop bus stops very close to the hotel, both north and south. Just what we were looking for.
Séjour de 6 nuits en avril 2024

8/10 Bien

Timothy

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Pleasant stay
Séjour de 3 nuits en mai 2024
Réponse de Haytham le 11 mai 2024
We're glad to hear you had a pleasant stay! If there's anything specific you enjoyed or any feedback you'd like to share, we'd love to hear it. Thank you for choosing us, and we hope to welcome you back soon!

10/10 Excellent

Jacqueline, Roseville

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Laura at the front desk was extremely accommodating and helpful, she was available when we needed whether it was extra towels or to call a cab for the airport. I will definitely be back this hotel was perfect for our stay.
Séjour de 3 nuits en mai 2024
Réponse de Haytham le 11 mai 2024
We're thrilled to hear that Laura's exceptional service made your stay memorable! We'll be sure to pass along your kind words to her. It's wonderful to know that our hotel was perfect for your needs. We can't wait to welcome you back for another fantastic stay! Thank you for choosing us.

10/10 Excellent

Marlana

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Absolutely beautiful. Can’t wait to got back!
Séjour de 4 nuits en mai 2024
Réponse de Haytham le 11 mai 2024
We're thrilled to hear that you found your stay absolutely beautiful! Your excitement to return is the highest compliment we could receive. We can't wait to welcome you back for another memorable experience. Until then, safe travels and warm regards!

10/10 Excellent

ANGELA

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Very quaint. Rooms were nice.
Séjour de 1 nuit en avril 2024
Réponse de Haytham le 8 mai 2024
We're glad you found our place quaint and enjoyed our rooms! Thank you for your kind words. We strive to provide a comfortable and enjoyable experience for all our guests. We hope to have the pleasure of welcoming you back again soon!

6/10 Satisfaisant

Marco, new york

Voyage en famille
Les points forts : Personnel et service
Les points faibles : Propreté
I was very excited about this stay since the photos portraited exactly the experience I was looking for. Unfortunately the reality was not as the photos illustrated. The best part of my stay was the hosts Laura and Eddie who were super kind, friendly and helpful making up for an unfortunate inconvenience during my stay. The room had an extremely large amount of termites inside the bedroom, and the balcony was infested with caterpillar cocoons and spiders. I am a reasonable person so I simply requested a deep clean. What bothered me and made me be transparent in my review was that even after the deep clean I woke up with termites in my pillow. That is unacceptable to me and no guest should go through that. My suggestion would be for management to sharp the staff quality control and proactiveness to maintain a high level of hygiene and comfort for the guests. I would love to come back and have a better experience since the property is gorgeous and location is excellent.
Séjour de 3 nuits en mai 2024
Réponse de Haytham le 8 mai 2024
Thank you for taking the time to share your feedback with us. We truly appreciate your kind words about Laura and Eddie; they are indeed valued members of our team who strive to ensure every guest feels welcomed and cared for.We're deeply sorry to hear about the inconvenience you experienced during your stay. Your comfort and satisfaction are our top priorities, and it's disheartening to learn that we fell short of your expectations. Termite swarms are unfortunately a common occurrence in Key West, but please rest assured that we take this matter seriously and are continuously working to address it to the best of our ability.Your constructive feedback it is invaluable to us, and we will certainly take steps to improve in these areas. We're grateful for your recommendations and would be honored to have the opportunity to welcome you back for a much-improved experience. Please know that your concerns have been noted and will be addressed to ensure a more enjoyable stay in the future. Thank you again for sharing your thoughts, and we hope to have the pleasure of hosting you again soon.

10/10 Excellent

Stacy

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
This was such a cute place to stay. It’s very close to the free bus stops and conveniently located to everything. The rooms were great and staff was very kind and helpful. Will definitely stay here again!
Séjour de 4 nuits en avril 2024
Réponse de Haytham le 8 mai 2024
Thank you for your glowing review! We're thrilled to hear that you found our place cute and conveniently located. It's wonderful to know that our rooms met your expectations and that you received kind and helpful service from our staff. We can't wait to welcome you back for another fantastic stay in the future!

10/10 Excellent

Diane

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Lovely property with a great breakfast. Close to everything.
Séjour de 4 nuits en avril 2024
Réponse de Haytham le 8 mai 2024
We're delighted to hear that you enjoyed your stay at our lovely property and that you found our breakfast to your liking! Our convenient location is certainly a plus, and we're glad it added to your experience. Thank you for your kind words, and we hope to have the pleasure of welcoming you back soon for another enjoyable stay!

10/10 Excellent

Carol

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We had a car, but figured out the parking lot nearby and the temporal unloading behind the hotel. The lot was an additional charge but so worth it. Our room was nicely designed, contemporary style and the free breakfast daily was way more than I expected and great! I will return. No complaints!
Séjour de 3 nuits en avril 2024
Réponse de Haytham le 29 avr. 2024
Thank you for sharing your positive experience with us! We're thrilled to hear that you found our parking arrangements convenient and worth the additional charge. It's wonderful to know that you enjoyed our contemporary room design and were pleasantly surprised by our complimentary breakfast offerings. We're delighted that you plan to return and look forward to welcoming you back for another enjoyable stay with us!

10/10 Excellent

Christine

Voyage en groupe, Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very nice accommodations. Good breakfast and friendly staff
Séjour de 1 nuit en avril 2024
Réponse de Haytham le 29 avr. 2024
We're thrilled to hear that you enjoyed your stay with us! Providing comfortable accommodations, a delicious breakfast, and friendly service are all top priorities for us. Thank you for taking the time to share your positive feedback. We hope to welcome you back again soon for another enjoyable experience!

10/10 Excellent

Amber

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The Lighthouse was every bit as beautiful as the photos. The breakfast was superb and the service was very friendly and attentive. The grounds are lush with plants and an oasis in the busy activity in Old Town. The small size makes it feel cozy and the location was just incredible.
Séjour de 3 nuits en avril 2024
Réponse de Haytham le 29 avr. 2024
We're thrilled to hear that your experience at The Lighthouse lived up to the beauty captured in our photos! It's wonderful to know that you enjoyed our superb breakfast and experienced friendly and attentive service throughout your stay. Our lush grounds aim to provide a tranquil oasis amidst the vibrant activity of Old Town, and we're glad you appreciated it. Thank you for highlighting our cozy atmosphere and incredible location. We can't wait to welcome you back for another memorable visit!

10/10 Excellent

Kelly Renee

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Charming and comfortably furnished. Within convenient walking distance to most attractions. Bicycle and golf cart rentals are just two blocks up Truman. Hotel staff are very helpful and the breakfasts were so good you will not want to go elsewhere. Beautiful grounds although at the time of this review they were under some renovations. Will be back.
Séjour de 3 nuits en avril 2024
Réponse de Haytham le 29 avr. 2024
Thank you for your glowing review! We're delighted that you found our property charming and enjoyed the comfortable furnishings. It's fantastic to hear that our convenient location allowed you to explore nearby attractions easily. We appreciate your compliments on our helpful staff and delicious breakfast offerings. While we're currently undergoing renovations to enhance our beautiful grounds, we're thrilled to know that you still had a great experience. We look forward to welcoming you back for another memorable stay in the future!

10/10 Excellent

William

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Liked the location and Key West feel of the hotel. The staff was wonderful - very helpful and friendly.
Séjour de 1 nuit en avril 2024
Réponse de Haytham le 29 avr. 2024
We're thrilled to hear that you enjoyed the unique Key West atmosphere of our hotel and found our location to your liking. Providing helpful and friendly service is a top priority for us, and we're delighted that our staff made your stay memorable. Thank you for taking the time to share your positive feedback. We hope to welcome you back again soon for another wonderful experience!

8/10 Bien

john

Voyage en groupe
Loved the place except for the hot water modulation in the shower and the atrocious parking availability. If you don’t get one of the 4(?) spots onsite, you can park 2 blocks or more away for $52/day. This should be clearly stated to let you know what’s coming for you in the parking arena but otherwise I love this place.
Séjour de 2 nuits en avril 2024
Réponse de Haytham le 29 avr. 2024
We appreciate your feedback and are glad to hear that you loved your overall experience with us. We apologize for any inconvenience caused by the hot water modulation in the shower and the parking availability. We hope to have the opportunity to welcome you back and provide an even better experience in the future!

10/10 Excellent

Ralph

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Always my type of place to stay. Nice and quite but close enough to Duval St.
Séjour de 6 nuits en avril 2024
Réponse de Haytham le 21 avr. 2024
Thank you so much for your wonderful review! We're thrilled to hear that our hotel is always your preferred choice when visiting Key West. Providing a peaceful and serene atmosphere while still being conveniently located near Duval Street is what we strive for.We're delighted that you find our location to be just right for your needs. It's guests like you who make our efforts worthwhile, and we're grateful for your loyalty.We look forward to welcoming you back on your next visit to Key West! If there's anything we can do to make your stay even more enjoyable, please don't hesitate to let us know.

4/10 Médiocre

Laura

Voyage en couple
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Room in horrible condition. Dirty towels. Bugs in bath robe. Scuffs all over hotel walls. Shower head holding on by a thread. Bathroom toilet paper roll broken. I would not recommend this property. It needs major renovations!
Réponse de Haytham le 21 avr. 2024
We sincerely apologize for the disappointment you experienced during your stay. Your feedback is incredibly valuable to us, and we regret that we fell short of meeting your expectations. We are taking immediate steps to address the issues you've highlighted. Your comfort and satisfaction are our top priorities, and we hope to have the opportunity to welcome you back in the future with a greatly improved experience. If there's anything else we can do to make amends or if you have any further feedback to share, please don't hesitate to reach out.

10/10 Excellent

Beth

Voyage en groupe
Great location. It is quiet and everyone was pleasant. I will stay here again on my next visit
Séjour de 5 nuits en avril 2024
Réponse de Haytham le 19 avr. 2024
Thank you so much for your wonderful review! We're thrilled to hear that you enjoyed our prime location and tranquil atmosphere. Our team works hard to ensure every guest has a pleasant stay, and we're delighted that you found everyone to be friendly. We can't wait to welcome you back on your next visit!

10/10 Excellent

Christopher, Cincinnati

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The hotel was perfect. Brkfst great room was well decorated and quiet
Séjour de 5 nuits en avril 2024
Réponse de Haytham le 18 avr. 2024
We're delighted to hear that you had a perfect stay with us! It's fantastic that you enjoyed our great breakfast and found your room to be well-decorated and quiet. Thank you for sharing your positive experience, and we hope to have the pleasure of welcoming you back for another wonderful stay in the future!

10/10 Excellent

Theresa, Commerce Township

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Nice property if you overlook the annoying roosters crowing!
Séjour de 4 nuits en avril 2024
Réponse de Haytham le 18 avr. 2024
Thank you for your feedback! We're delighted you enjoyed our property. Indeed, the roosters are a charming aspect of Key West's ambiance, though we agree they could use a lesson or two in perfecting their timing! We hope their quirky wake-up calls didn't disrupt your stay too much and that you were still able to soak in the island's unique charm. Should you return, we'll make sure to remind them to set their alarms a bit later!

10/10 Excellent

Lisa

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great mix of old and new! Loved the vibe of our bungalow with new shower and old herringbone tile floors. Staff was attentive. Pool area and Isabel's cafe were beautiful. Top notch breakfast included. Parking is an issue in the Old Town area, but lucked out with one of the few spots to park on the property. Staff was helpful in providing different options nearby for parking too. Thank you for a lovely stay !
Séjour de 2 nuits en avril 2024
Réponse de Haytham le 18 avr. 2024
Thank you for taking the time to share your wonderful experience with us! We're thrilled you appreciated the blend of old-world charm and modern amenities in your bungalow. It's fantastic to hear that you enjoyed our attentive staff, beautiful pool area, and Isabel's cafe. We're delighted that you found our breakfast top-notch and that our team could assist you with parking solutions to ensure your stay was hassle-free. We're looking forward to welcoming you back for another lovely stay whenever your travels bring you to Key West!

10/10 Excellent

Daniel

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Phenomenal hotel, great staff, convenient location— close to everything!
Séjour de 3 nuits en avril 2024
Réponse de Haytham le 9 avr. 2024
Thank you so much for your glowing review! We're thrilled to hear that you had a phenomenal experience at our hotel. Our dedicated staff takes great pride in providing exceptional service, and we're delighted that you found them to be great. We also couldn't agree more about our convenient location—it's wonderful to hear that it suited your needs perfectly. We appreciate your kind words and hope to have the pleasure of welcoming you back soon!

10/10 Excellent

Joseph

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The hotel was as advertised. Just a block off the main street with easy access to restaurants, bars and shopping. The staff was friendly and knowledgeable of all the activities Key West had to offer. Especially, Laura at the front desk. I would recommend this hotel.
Séjour de 5 nuits en mars 2024
Réponse de Haytham le 7 avr. 2024
We're thrilled to hear that you had such a wonderful experience at our hotel! Thank you for highlighting our convenient location, friendly staff, and in particular, Laura's exceptional service at the front desk. We truly appreciate your recommendation and look forward to welcoming you back on your next visit to Key West!

10/10 Excellent

Robert

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Location. Cleanliness. Good breakfast facility. Professional staff
Séjour de 3 nuits en mars 2024
Réponse de Haytham le 6 avr. 2024
Thank you immensely for your glowing review! We're thrilled to hear that our location, cleanliness, breakfast offerings, and staff professionalism all met your expectations. We strive to provide our guests with a top-notch experience, and your feedback validates our efforts. We hope to have the pleasure of hosting you again in the near future!

10/10 Excellent

Ellen

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 4 nuits en mars 2024
Réponse de Haytham le 6 avr. 2024
Thank you so much for taking the time to leave us a 5/5 rating! We appreciate your support and hope to welcome you back again soon for another fantastic experience. If there's anything specific you loved about your stay, feel free to let us know. Safe travels!

8/10 Bien

Stephen Coit, Chantilly

Séjour de 2 nuits en mars 2024
Réponse de Haytham le 6 avr. 2024
Thank you so much for taking the time to leave us this feedback! We appreciate your support and hope to welcome you back again soon for another fantastic experience. If there's anything specific you loved about your stay, feel free to let us know, and mainly let us know what could have been done better.

10/10 Excellent

Richard

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We loved the property and the low-keyed atmosphere. Everyone was friendly including all the guests and staff. Far enough from down town but close enough to walk to every evening for the sunset.
Séjour de 4 nuits en mars 2024
Réponse de Haytham le 31 mars 2024
Thank you so much for your wonderful review! We're delighted to hear that you loved our property and the relaxed atmosphere we strive to maintain. It's fantastic to know that our friendly guests and staff added to your overall experience. We're pleased that our location provided the perfect balance - far enough from downtown for peace and quiet, yet close enough to enjoy the beautiful sunset stroll each evening. Your kind words mean a lot to us, and we can't wait to welcome you back for another memorable stay in the future!

10/10 Excellent

Robert

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Location, location, location! This place is right next to the lighthouse, across the street from Hemingway's house and museum, just down the street from the Southernmost Point marker and just down the street from Mallory Square where everyone gathers to eatch the sunset. Perfect!!!
Séjour de 3 nuits en mars 2024
Réponse de Haytham le 31 mars 2024
Thank you so much for your outstanding review! We're thrilled to hear that our location was perfect for your needs and allowed you to easily explore some of Key West's most iconic attractions. Being situated near the lighthouse, Hemingway's house, the Southernmost Point marker, and Mallory Square truly makes us a prime spot for experiencing the best of the island. We're delighted that you found our location convenient and hope you had an unforgettable time exploring the area. We look forward to welcoming you back for another perfect stay in the future!

8/10 Bien

Laura

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
This is not a hotel at all. It’s a bunch of little bungalow units across the property. Units range from 2 to 6 rooms per building. Very quaint quiet place. Very tropical. Has a pool and bar. No daytime food available. They do have a continental breakfast included. Rooms are small so do t be disappointed. You’re never in your room anyway. Duval street is one block over and very walkable. We decided to rent bikes for our stay and Laura at the front desk helped us with everything. She even booked us a few trips. We even rented scooters one day for $35 per day. Very fun. The hotel was just taken over and they are slowly updating the place. I believe the hotel was built around 1867 so maintenance is needed. I would definitely stay there again
Séjour de 14 nuits en mars 2024
Réponse de Haytham le 31 mars 2024
Thank you for taking the time to share your feedback with us. We're glad to hear that you found our property quaint, quiet, and enjoyed the tropical atmosphere, pool, and bar. We're pleased that you found our location convenient and appreciated the assistance from Laura at the front desk. Your insights regarding room size and the need for updates are valuable to us as we continue to improve our property. We're glad to hear that you had a fun and enjoyable stay overall and would be delighted to welcome you back again in the future.

10/10 Excellent

Robert

Séjour de 5 nuits en mars 2024
Réponse de Haytham le 18 avr. 2024
Thank you so much for the 5-star rating! We're thrilled that you had a fantastic experience with us. We hope to welcome you back soon for another wonderful stay!

10/10 Excellent

John

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great place based on amenities, proximity, service, and price. Would recommend this property highly.
Séjour de 5 nuits en mars 2024
Réponse de Haytham le 31 mars 2024
Thank you so much for your fantastic review! We're thrilled to hear that you found our property great based on amenities, proximity, service, and price. Your recommendation means a lot to us, and we're delighted that you had such a positive experience. Providing excellent service at a fair price is our top priority, and we're glad to know that we hit the mark with you. We can't wait to welcome you back and continue exceeding your expectations in the future!

10/10 Excellent

Orly, New York

Voyage avec des animaux de compagnie, Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Very cute and quaint inn. Location perfect. Walking distance to everything
Séjour de 3 nuits en mars 2024
Réponse de Haytham le 31 mars 2024
Thank you so much for your wonderful review! We're delighted to hear that you found our inn cute and quaint, and we're thrilled that our perfect location suited your needs, allowing you to walk to everything you wanted to see and do. Your satisfaction is our top priority, and we're grateful for your kind words. We look forward to welcoming you back for another memorable stay in the future!

10/10 Excellent

Tammra Lynn

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Laura in the office was great. She helped us with rides and excursions . Every one there was very friendly. The only thing I didn't like was that it is very hard to park and you have to pay for parking every where you go.
Séjour de 6 nuits en mars 2024
Réponse de Haytham le 24 mars 2024
Thank you for your fantastic review! We're thrilled to hear that Laura and our team provided you with excellent service during your stay. We always strive to go above and beyond to ensure our guests have a memorable experience. We understand your concern about parking, and we apologize for any inconvenience it may have caused. We hope to welcome you back soon for another wonderful stay!

10/10 Excellent

mimi

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Excellent location, great breakfast, comfortable and spacious room, and there’s a cozy pool area.
Séjour de 6 nuits en mars 2024
Réponse de Haytham le 24 mars 2024
Thank you so much for your glowing review! We're thrilled to hear that you enjoyed our excellent location, delicious breakfast, comfortable and spacious rooms, and our cozy pool area. Providing a relaxing and enjoyable experience for our guests is our top priority, and we're delighted that we could meet your expectations. We hope to have the pleasure of welcoming you back again soon for another wonderful stay at our establishment!

8/10 Bien

Blair

Séjour de 4 nuits en mars 2024
Réponse de Haytham le 24 mars 2024
Thank you for taking the time to leave us a rating. We appreciate your feedback and hope to have the opportunity to exceed your expectations during your next visit. If there's anything specific you'd like to share with us to improve your experience, please feel free to reach out. We value your input and look forward to welcoming you back soon.

10/10 Excellent

Stephen

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Had a great stay, room was clean. Very nice property, one block off duval st! The staff was very accommodating. Get the spicy margarita at Isabel's bar right on site pool side bar.
Séjour de 4 nuits en mars 2024
Réponse de Haytham le 22 mars 2024
Thank you for taking the time to share your positive experience with us! We're delighted to hear that you had a great stay and enjoyed our clean rooms, convenient location, and accommodating staff. We appreciate your recommendation and hope to welcome you back again soon!

10/10 Excellent

steven

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
This was our second visit to this beautiful property. Clean comfortable and convenient to the action on Duval St
Séjour de 9 nuits en mars 2024
Réponse de Haytham le 22 mars 2024
Thank you for your continued support and for choosing to stay with us again! We're thrilled to hear that you found our property clean, comfortable, and conveniently located near Duval Street. We look forward to welcoming you back for many more enjoyable visits in the future!

10/10 Excellent

Robin, Waterloo

Voyage en groupe, Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Beautiful tropical retreat one block from Duval.
Séjour de 1 nuit en mars 2024
Réponse de Haytham le 22 mars 2024
Thank you for sharing your positive experience with us! We're delighted to hear that you enjoyed our beautiful tropical retreat and our convenient proximity to Duval Street. We hope to have the pleasure of welcoming you back for another wonderful stay in the future!

10/10 Excellent

Saul

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en février 2024
Réponse de Haytham le 22 mars 2024
Thank you for the exceptional rating! Your feedback is greatly appreciated. We look forward to welcoming you back again soon.

10/10 Excellent

Veronica

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Our stay at the Lighthouse Hotel was very pleasant. The breakfast was very nice. The layout of the place was very cool. The location was so convenient to so many places to see especially being across the street from the Ernest Hemingway House.
Séjour de 4 nuits en mars 2024
Réponse de Haytham le 22 mars 2024
Thank you for sharing your positive experience at the Lighthouse Hotel! We're thrilled to hear that you enjoyed our pleasant atmosphere, delicious breakfast, and unique layout. It's great to know that our convenient location enhanced your visit, especially being across the street from the Ernest Hemingway House. We hope to welcome you back for another enjoyable stay soon!

10/10 Excellent

Lindsay

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great experience! The front desk staff were extremely helpful and accommodating.
Séjour de 1 nuit en mars 2024
Réponse de Haytham le 16 mars 2024
We're thrilled to hear that you had a great experience during your stay! Our team works hard to ensure our guests feel welcomed and supported, so it's wonderful to know that our front desk staff made such a positive impression. Thank you for your kind words, and we hope to have the pleasure of welcoming you back again soon!

6/10 Satisfaisant

ROBUSTIANO

Voyage en famille
Frozen varieties for breakfast; lacked in presentation and food utensils. Common walkways merit pressure-washing, specially by the pool area.
Séjour de 2 nuits en mars 2024
Réponse de Haytham le 16 mars 2024
Thank you for taking the time to share your feedback with us. We appreciate your feedback on our breakfast offerings. Your comments have been noted, and we will work diligently to improve in these areas. Additionally, we appreciate your observation about the walkways, and we will address this promptly to ensure a more enjoyable experience for all our guests. Your input is invaluable, and we hope to have the opportunity to exceed your expectations on your next visit.

10/10 Excellent

Sean

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Charming and removed yet in the middle of everything
Séjour de 4 nuits en mars 2024
Réponse de Haytham le 22 mars 2024
Thank you for your wonderful feedback! We're delighted to hear that you found our location charming and removed yet still in the midst of everything. It's our goal to provide a perfect balance of tranquility and accessibility for our guests. We hope to have the pleasure of welcoming you back for another enjoyable stay soon!

10/10 Excellent

Regina

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great breakfast!
Séjour de 4 nuits en mars 2024
Réponse de Haytham le 22 mars 2024
Thank you for the fantastic feedback! We're thrilled to hear that you enjoyed our breakfast offerings. We strive to provide delicious and satisfying options for our guests to start their day off right. We appreciate your support and hope to welcome you back for another great breakfast soon!