Hôtel près de Kiepersol Estates Winery, Tyler, Tyler

« Terribly experience all around. Front desk was rude and very unprofessional. I tried to call the front desk for extra sheets and pillows, they claimed they couldn’t answer due to shift change. We called the corporate office and they never got back to me over any of the matter. They charge parking fee every day. The man sat at the front desk with headphones the entire time and didn’t look up. The worst experience I’ve had. »

« This was an awesome overnight stay! Super clean and well maintained property! »

« All perfect »

« La personne de l’accueil était franchement très sympa et il parlait espagnol ❤️ Le dépôt de garantie a été retourné en 5 jours (ce qui est pas trop mal) Une chambre sur la route très passante est bruyante (point négatif) »

« The place was under construction, there was no breakfast buffet as advertised. The breakfast had no hot choices other than waffles. The air conditioner in the room leaked water all over the floor. I would not recommend this place. »

« clean and affordable place to stay, friendly staff and employees and very accommodating. »

« Bed smelled like pee all the way through the mattress cover. I told the cleaning lady I needed sheets and when I returned to the room there were no clean linen. Also I was never refunded the deposit of the 50.00 to my account. There was an issue with my card on file to where I had to get another card. I informed the front desk if I could have the funds returned to my other card but he told me it would have to go back to the original card on file. Is there any way I can get my deposit back to...

« I’m not sure how long this place has been opened, but I stayed in one of the handicap accessible rooms for my husband and the blinds could not be put down because they were not hooked up to the battery control remote yet. The next morning when I got up to take a shower, the water pressure was so low the shower head wouldn’t even come on. After trying to do something with it for about 5 min I gave up and just got ready without showering. After I was dressed and ready someone who prepares the...

« Great stay at this place. No onsite staff, but responsive immediately to our text for a request. Very spacious, extremely clean, and quiet. Highly recommend! »

« Fantastic stay! Definitely will be returning »

« Clean room and decent breakfast. »

« We stayed in a king bed room with a pull out couch. Two adults and a toddler. Was perfect for us. Very clean. »

« Good service, everything was good »

« Propreté parfaite! »

« I did not like my stay at all.I will never stay here again. Although it was clean, the bad was absolutely horrible. Very hard and the ring was so hot at night, I kept trying to turn it down.But it wouldn't cool off. My sister even had to leave early because of how hot it was. Respect what the manager about it. When I was checking out the next morning and she said that even though the guests keep trying to turn the temperature down, they regulate it. And it cannot be turned down. I think that is...

« Room was clean staff was great and grounds were nice »

« Room was clean the housekeeper was awesome front desk staff very nice and helpful sad that pool wasn't open »

« Les employés sont très gentils et professionnel. Côté hygiène, nous avons trouvés des insectes dans notre chambre, dont une coquerelle... Nous avons été changés de chambre dès que nous avons avisés la réception, mais l'expérience était désagréable vu la situation »