The location of the property was good, on the sound side, beach is a walk across the street, and Duck downtown is about a mile walk on path. We were disappointed due to the following: when choosing this property to stay, the property manager does not state that you have to bring/buy all the necessities for your stay. For instance, they have a welcome bag with 2 rolls of TP, 1 garbage bag, and 1 dishwasher soap package. A few days before check-in, the property manager sends an email with keypad access, and a list to buy all of the following: Dish Soap, Hand Soap, Toilet Paper, Paper Towels, Bath Soap, Aluminum Foil, Saran Wrap, the list goes on and on. If we had known this beforehand, we would not have chosen this property to stay. You are on vacation, you should not have to buy all these things. It was not much of a vacation home.
Also you pay a large amount for the cleaning fee, and the checkout instructions, are to clean the appliances, run and empty the dishwasher, vacuum the rugs, and sweep the floors, and put linens at the end of the beds. Really? Why am I paying the cleaning fee, when I am doing all the cleaning before I leave?
During our stay, the property manager sent us an email about the cleanliness of the place. When you arrive the sheets and one set of towels per guest are shrink wrapped. We had to make our own beds, and there were not enough towels to go to the beach. We had to buy beach towels too! We flew in from the West Coast and it was very disappointing to realize we had to purchase the list of necessities and the beach towels, etc.
The items in the garage were old and not up to par, kayak, board. The pots/pans were dirty, we had to wash them. I do not think the property mgmt checked for cleanliness of dishes, etc. There were tons of ants in the front bedroom, and dead bugs. The property mgmt team said they would spray the bugs, but are you seriously going to spray for bugs while you have a family in the place?
Also, they said parking passes were included in the welcome bag. There were no passes. They said a "runner" would come by with the passes, and no one ever dropped them off.
The TV Wifi is non-existent. You can only watch 1 or 2 channels, and no streaming apps.
It's unfortunate about this place, because the location is decent, but be aware that you have to buy all the necessities. They should list this all on the property, otherwise we would not have stayed here.
