Hôtel près de Kossover Tennis Center, Topeka, Topeka

« My credit card was charged despite prepaying. In reviewing the folio emailed to me after checkout, they charged taxes which were already paid and documented as such on my initial booking receipt. There were no incidentals charged to the room, just a billing error on their part. When I contacted the property to resolve the overpayment/double charge, I was told they had a new system and the issue would need to be escalated to the manager. There has been no contact from manager Kay to resolve the...

« The room is definitely aged but considering the price I paid no big deal. It was all clean but you can tell there are things that need to be fixed or updated. The staff was SUPER friendly!! I would highly especially if you have a family and need some space and don’t want to feel stressed about being a family in a hotel. We will be staying here again! »

« The room was clean but had wear and tear. The toilet handle had to be held down to fully flush. The walls and ceiling had a lot of dings and dents! We were in room 104 on the ground floor and could hear the people above us. The breakfast was hot and okay. However, the attendant did not keep it fully stocked. Several items had run out an hour after breakfast had started. I will say there was a variety of breakfast foods. The bed was very comfortable and the A/C worked great! We would...

« There were only two luggage carts and neither was available when we were leaving. I don’t know why so many hotels have this problem. Are carts that expensive? I travel a great deal and it’s the first thing that I look for because I have two heavy suitcases and a cart makes a big difference »

« I don't understand the average review rate... My room was strongly smelling cigarette even if it is supposed to be non-smoking room and it was not that clean. At the breakfast there were no more eggs and regular coffee. The only employee I saw seemed too busy to take care of all these details. The AC was so so. I understand it's under renovations but they don't even seem to try to make up for that. On the positive side it was quiet until about 7:30 when the construction workers started. ...

« Area used to be a lot more well kept, unfortunately they have not maintained their cleanliness. Took some time to check in and the front desk smelled horrible. Bathroom door was falling apart, with lotion or soap chunks left on it. Furniture had dirt marks and needing to be shampooed or replaced. Convenient to the event center, only reason to return. Bar was closed before 9, breakfast cost $12 a person. Not impressed. »

« The staff were friendly. The rooms were decent. Breakfast was great. You're given 2 free drink vouchers for the bar! The was unexpectedly nice. »

« Our room was great! However, the hot tub water was green with brown ring around tub! The room was clean and nice! But they definitely need to fix this place up! Front doors of hotel left open day and night! Needs a paint job badly and fixing up! The complimentary breakfast was not very good! Limited choices! We booked for hot tub, if we would have known it was in this shape would have went elsewhere, but we couldn’t get a refund for room! This is not up to a Marriott standard hotel! »

« Staff were very friendly, check in smooth, and the room was great! »

« This was the best hotel of my recent week-long road trip across the country. It was clean, as Holiday Inns consistently are. I appreciated the larger sized refrigerator with a freezer section in the room and the included toiletries: shampoo, conditioner, body wash, hand soap and lotion. The staff was exceptionally friendly and really made my stay very pleasant. The breakfast buffet was very good and included eggs and quite tasty biscuits and gravy made with sausage. They also had good-sized...

« Clean, safe, helpful staff. And a clean indoor pool. »

« Staff was very helpful and kind! Room was clean and nice. »

« Breakfast was less than average and very expensive for counter service. Don't call it granola if all you do is break up a commercial granola bar. Oatmeal was poorly cooked and unexplainably expensive. Shower, on the other hand, was outstanding, but hallway inside room is too narrow to bring the luggage cart in. Also lighting in bathroom and sleep area is very weak and not useful. »

« Older hotel. Has great space for groups which was good for our ball team. Hotel older and needs a good cleaning. But for the price. »

« The room is clean but there was no breakfast that was promised as is listed and I did not know that there was a deposit which I barely had enough money to pay for and I was under the impression it was a refundable deposit that I would get it back which wasn't and the guy when I checked in was very rude and he gave me a lot of attitude when I checked in and I will never stay there again »

« I don't usually eat breakfast. I've always felt very safe when I visit this location. »

« The breakfast was terrible .The bear minimum . »

« Chambre spacieuse, lit confortable, dans la qualité Best Western. Bon petit déjeuner copieux Environnement calme et hôtel facile à trouver »

« Très moyens au niveau de la propreté, luminosité et équipements cassés. La piscine, le petit déjeuner et les alentours très bien »