Tous les avis affichés ont été émis à l’issue de vraies expériences de voyage. Seuls les voyageurs qui ont réservé un séjour chez nous peuvent en soumettre. Nous vérifions les avis conformément à nos directives et nous les publions tous, qu’ils soient positifs ou négatifs.Plus d’informationsS’ouvre dans une nouvelle fenêtre
Note des voyageurs de 10 (Excellent), d’après 527 avis sur 1003." "
10 – Excellent
527
Note des voyageurs de 8 (Bien), d’après 347 avis sur 1003." "
8 – Bien
347
Note des voyageurs de 6 (Satisfaisant), d’après 96 avis sur 1003." "
6 – Satisfaisant
96
Note des voyageurs de 4 (Médiocre), d’après 20 avis sur 1003." "
4 – Médiocre
20
Note des voyageurs de 2 (Horrible), d’après 13 avis sur 1003." "
2 – Horrible
13
8,8/10
Propreté
9,0/10
Personnel et service
8,4/10
Équipements
8,4/10
Infrastructures et conditions de l’hébergement
8,2/10
Écoresponsabilité
Avis
6/10 Satisfaisant
karim
Voyage d’affaires
21 janv. 2024
Les points forts : Personnel et service
Les points faibles : Propreté et confort de la chambre
TRES MOYEN
BON EMPLACEMENT
RIDEAUX DE LA CHAMBRE SALLE
LIT N EST PAS CONFORTABLE DU TOUT
PROPRETÉ MOYENNE
EQUIVEAUX A UN 3 ETOILES
karim
Séjour de 1 nuit en janvier 2024
Réponse de Kenny Wong le 3 mars 2024
Dear Tres Moyen,Thank you for taking the time to share your feedback with us. We are saddened to learn that this particular stay did not meet your expectations. Please accept our most sincere apologies and please be assured that your comments highlighted have been shared and reviewed by the relevant departments as we are constantly looking for ways to better fulfil our guests’ expectations. We greatly appreciate your kind patronage. We hope to have the opportunity to welcome you back again in the future.Regards,Kenny WongAssistant Front Office Manager
10/10 Excellent
lan
Voyage en famille
20 janv. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Proche de tout
lan
Séjour de 3 nuits en janvier 2024
Réponse de Kenny Wong le 4 mars 2024
Thank you very much for staying in The Luxe Manor and for taking the time to share your feedback. Your comments are very important for us to learn, improve our services and hotel environment. We greatly appreciate your kind patronage. We hope to have the opportunity to welcome you back again in the future. Regards,Kenny WongAssistant Front Office Manager
8/10 Bien
Eric
25 mai 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
l'Angleterre à Hongkong au meilleur prix.
Un séjour à Hongkong vous laisse un souvenir impérissable, The Luxe Manor y a contribué.
Eric
Séjour de 4 nuits en mai 2023
Réponse de Kenny Wong le 6 janv. 2024
Thank you very much for staying in The Luxe Manor and for taking the time to share your feedback. Your comments are very important for us to learn, improve our services and hotel environment. We greatly appreciate your kind patronage. We hope to have the opportunity to welcome you back again in the future. Regards,Kenny WongAssistant Front Office Manager
10/10 Excellent
Ute
24 mars 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Personnel très aimable et chambre très propre ! Je recommande
Ute
Séjour de 2 nuits en mars 2023
Réponse de Kenny Wong le 6 janv. 2024
Thank you very much for staying in The Luxe Manor and for taking the time to share your feedback. Your comments are very important for us to learn, improve our services and hotel environment. We greatly appreciate your kind patronage. We hope to have the opportunity to welcome you back again in the future. Regards,Kenny WongAssistant Front Office Manager
8/10 Bien
Voyageur vérifié
23 juin 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Voyageur vérifié
Séjour de 2 nuits en mars 2019
10/10 Excellent
richard
13 juin 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
HOTEL TRES BIEN SITUE PRES DU METRO ET DES FERRYS.TRES BON PDJ.
richard
Séjour de 4 nuits en mars 2019
8/10 Bien
Voyageur vérifié
25 mai 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Voyageur vérifié
Séjour de 3 nuits en mars 2019
10/10 Excellent
Lolo, Anvers
Voyage d’affaires
23 mai 2019
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Comme à la maison, loin de la maison. Excellent endroit
A ne pas manquer
Lolo
Séjour de 1 nuit en mai 2019
10/10 Excellent
mathieu
19 avr. 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
A very nice and cool hotel
A very nice and cool hotel with sensible price and great service
mathieu
Séjour de 1 nuit en avril 2019
10/10 Excellent
mathieu
19 avr. 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
A nice cool hotel
A nice, cool hotel with excellent service and sensible prices for Hong Kong
mathieu
Séjour de 1 nuit en avril 2019
10/10 Excellent
mathieu
13 mars 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
À very nice place for the value
A real nice and cool place. Price sensible. Very good service and restaurant (breakfast could be improved with more breakfast meat).
mathieu
Séjour de 2 nuits en mars 2019
10/10 Excellent
L.G.
30 nov. 2018
Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
très bel hôtel situé en plein coeur de l'action à Kowloon
L.G.
Séjour de 7 nuits en novembre 2018
Réponse de The Luxe Manor le 14 déc. 2018
We are thrilled to hear that you enjoyed your stay at The Luxe Manor and found the location perfect for shopping and local landmarks. We hope to see you with us again on your next trip to Hong Kong!
8/10 Bien
Voyageur vérifié
24 nov. 2018
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
hôtel bien situé, proches commodités, personnel agréable, chambre bien équipée, de bonne taille
Voyageur vérifié
Séjour de 4 nuits en novembre 2018
8/10 Bien
Voyageur vérifié
21 nov. 2018
Excellent. Bien placé.
Voyageur vérifié
Séjour de 10 nuits en novembre 2018
8/10 Bien
Voyageur vérifié
21 nov. 2018
Très bien situé, à TST, chambres petites mais décorées de façon originale.
Handy téléphone mis à disposition pour avoir du Wifi dans tout HK. Personnel OK.
Voyageur vérifié
Séjour de 9 nuits en novembre 2018
Réponse de The Luxe Manor le 21 nov. 2018
It's wonderful to receive such good feedback and we are delighted to hear that everything met your expectations and that you found the team to be so welcoming.On behalf of The Luxe Manor and the entire team, we look forward to welcoming you back in the future.
10/10 Excellent
Paul
20 oct. 2018
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
My favorite hotel when i have to come to Hong Kong. Very good breakfast, nice and clean room, close to everything. Excellent internet access
Paul
Séjour de 1 nuit en octobre 2018
Réponse de The Luxe Manor le 21 nov. 2018
Thank you for sharing your experience with us, we always appreciate feedback as it helps us improve the quality of our services. We are delighted to read your words of satisfaction remembering your experience with us. It has been a real pleasure being of service to you. We remain at your service at any time and we cannot wait until you return back to The Luxe Manor.
10/10 Excellent
Voyageur vérifié
24 nov. 2017
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Voyageur vérifié
Séjour de 1 nuit en novembre 2017
Dear Guest,
Thank you very much for your full-score rating on your recent stay at The Luxe Manor. Your feedback to Hotels.com Community is our utmost reward. We look forward to welcoming you back for another stay with us.
Marketing Communications Team, The Luxe Manor
8/10 Bien
Voyageur vérifié
22 nov. 2017
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Voyageur vérifié
Séjour de 8 nuits en novembre 2017
Dear Guest,
Thank you very much for your rating on your recent stay at The Luxe Manor. Your feedback to Hotels.com Community is our utmost reward. We look forward to welcoming you back for another stay with us.
Marketing Communications Team, The Luxe Manor
10/10 Excellent
TOMOYASU, TAKASAKI
29 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Thank you very much for staying in The Luxe Manor and for taking the time to share your feedback. Your compliments are great motivation for us to strive for higher satisfaction for our guests. Your compliments and comments are very important for us to learn, improve our services and hotel environment. We greatly appreciate your kind patronage. We hope to have the opportunity to welcome you back again in the future. Warm regards,Kenny WongAssistant Front Office Manager
10/10 Excellent
Dung, McKinney
Voyage en famille
16 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Good hotel!
Dung
Séjour de 3 nuits en mai 2024
Réponse de Kenny Wong le 21 mai 2024
Thank you very much for staying in The Luxe Manor and for taking the time to share your feedback. Your comments are very important for us to learn, improve our services and hotel environment. We greatly appreciate your kind patronage. We hope to have the opportunity to welcome you back again in the future. Regards,Kenny WongAssistant Front Office Manager
8/10 Bien
Sinan
Voyage en groupe
9 mai 2024
Les points forts : Propreté, personnel et service, équipements
It was OK, but 4,5 stars is far from reality for sure. I do not complain too much, but the breakfast was almost nothing.
There was very little choice of food, mostly warm food what should me eaten for diner.
Sinan
Séjour de 2 nuits en mai 2024
Réponse de Kenny Wong le 21 mai 2024
Dear Sinan,Thank you very much for staying in The Luxe Manor and for taking the time to share your feedback. We regret that you left our hotel less satisfied regarding the breakfast options. Please be assured that all your comments highlighted have been shared and reviewed by the relevant departments as we constantly look for ways to better fulfil our guests’ expectations. Apologized again for all the inconvenience caused. We hope to have the opportunity to welcome you back again in the future.Warm regards,Kenny WongAssistant Front Office Manager
10/10 Excellent
Takeshi
7 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Takeshi
Séjour de 3 nuits en mai 2024
Réponse de Kenny Wong le 21 mai 2024
Thank you very much for staying in The Luxe Manor and for taking the time to share your feedback. Your compliments are great motivation for us to strive for higher satisfaction for our guests. Your compliments and comments are very important for us to learn, improve our services and hotel environment. We greatly appreciate your kind patronage. We hope to have the opportunity to welcome you back again in the future. Warm regards,Kenny WongAssistant Front Office Manager
6/10 Satisfaisant
Naoya
Voyage en famille
5 mai 2024
Les points forts : Propreté, personnel et service, équipements
Les points faibles : Infrastructures et conditions de l’hébergement
I couldn't sleep well because restaurants behind the hotel played loud music until about 5am every night. Other things were good, but I don't want to use this hotel again unless they make the windows soundproof.
Naoya
Séjour de 2 nuits en mai 2024
Réponse de Kenny Wong le 21 mai 2024
Dear Naoya ,Thank you for your support and taking the time to share your feedback with us. We value your feedback and continue to strive to insure that all our guests have a memorable and unique experience, we regret that you left our Hotel less satisfied regarding the surrounding environment. Your feedback is important to us as we continuously seek opportunities to innovate and improve the guest experience. We hope to have the opportunity to welcome you back again in the future.Warm regards,Kenny WongAssistant Front Office Manager
8/10 Bien
David
4 mai 2024
Ok
David
Séjour de 1 nuit en mars 2024
Réponse de Kenny Wong le 21 mai 2024
Thank you very much for staying in The Luxe Manor and for taking the time to share your feedback. Your compliments are great motivation for us to strive for higher satisfaction for our guests. Your compliments and comments are very important for us to learn, improve our services and hotel environment. We greatly appreciate your kind patronage. We hope to have the opportunity to welcome you back again in the future. Warm regards,Kenny WongAssistant Front Office Manager
10/10 Excellent
Andrew, auckland
3 mai 2024
Andrew
Séjour de 5 nuits en avril 2024
10/10 Excellent
Wei
30 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Wei
Séjour de 3 nuits en avril 2024
Réponse de Kenny Wong le 21 mai 2024
Thank you very much for staying in The Luxe Manor and for taking the time to share your feedback. Your compliments are great motivation for us to strive for higher satisfaction for our guests. Your compliments and comments are very important for us to learn, improve our services and hotel environment. We greatly appreciate your kind patronage. We hope to have the opportunity to welcome you back again in the future. Warm regards,Kenny WongAssistant Front Office Manager
10/10 Excellent
Nobumi
Voyage d’affaires
25 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
利便性が良い
Nobumi
Séjour de 2 nuits en mars 2024
Réponse de Kenny Wong le 21 mai 2024
Thank you very much for staying in The Luxe Manor and for taking the time to share your feedback. Your compliments are great motivation for us to strive for higher satisfaction for our guests. Your compliments and comments are very important for us to learn, improve our services and hotel environment. We greatly appreciate your kind patronage. We hope to have the opportunity to welcome you back again in the future. Warm regards,Kenny WongAssistant Front Office Manager
10/10 Excellent
NARCISO JABON
Voyage en couple
25 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Nice place to stay. Helpful staff.
NARCISO JABON
Séjour de 5 nuits en avril 2024
Réponse de Kenny Wong le 21 mai 2024
Thank you very much for staying in The Luxe Manor and for taking the time to share your feedback. Your comments are very important for us to learn, improve our services and hotel environment. We greatly appreciate your kind patronage. We hope to have the opportunity to welcome you back again in the future. Regards,Kenny WongAssistant Front Office Manager
4/10 Médiocre
Con
25 avr. 2024
Les points faibles : Personnel et service et infrastructures et conditions de l’hébergement
Over the past 10 year hotel has been left to run down. Looking tied and staff service and communication poor
Con
Séjour de 1 nuit en avril 2024
Réponse de Kenny Wong le 21 mai 2024
Dear Con,Thank you for sharing with us your experience of your stay. We value your feedback and continue to strive to insure that all our guests have a memorable and unique experience, we regret that you left our Hotel less satisfied. Rest assured that we take all feedback seriously and shall make all necessary improvements to ensure the service failures are being addressed. We continue to look at ways to manage situations better and improve our service standards. We greatly appreciate your kind patronage. We hope to have the opportunity to welcome you back again in the future. Further training will be implemented to our teams so these downfalls do not reoccur in the future. We greatly appreciate your kind patronage. We hope to have the opportunity to welcome you back again in the future.Warm regards,Kenny WongAssistant Front Office Manager
10/10 Excellent
Darin
21 avr. 2024
Darin
Séjour de 1 nuit en avril 2024
Réponse de Kenny Wong le 21 mai 2024
Thank you very much for staying in The Luxe Manor and for taking the time to share your feedback. Your comments are very important for us to learn, improve our services and hotel environment. We greatly appreciate your kind patronage. We hope to have the opportunity to welcome you back again in the future. Regards,Kenny WongAssistant Front Office Manager
10/10 Excellent
Cheryl
Voyage en couple
18 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We loved our stay at The Lux Manor and would highly recommend it.
The staff were fabulous and knowledgeable and recommended areas to visit.
I will definitely stay again when visiting Hong Kong
Cheryl
Séjour de 3 nuits en avril 2024
Réponse de Kenny Wong le 21 mai 2024
Thank you very much for staying in The Luxe Manor and for taking the time to share your feedback. Your comments are very important for us to learn, improve our services and hotel environment. We greatly appreciate your kind patronage. We hope to have the opportunity to welcome you back again in the future. Regards,Kenny WongAssistant Front Office Manager
8/10 Bien
Thomas
Voyage en groupe
9 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Goede plek middenin de stad. Personeel vriendelijk elk moment van de dag.
Thomas
Séjour de 4 nuits en avril 2024
Réponse de Kenny Wong le 21 mai 2024
Thank you very much for staying in The Luxe Manor and for taking the time to share your feedback. Your compliments are great motivation for us to strive for higher satisfaction for our guests. Your compliments and comments are very important for us to learn, improve our services and hotel environment. We greatly appreciate your kind patronage. We hope to have the opportunity to welcome you back again in the future. Warm regards,Kenny WongAssistant Front Office Manager
10/10 Excellent
kamlesh
8 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Well behaved and cooperative staff .
At checking Agnes was there .. she is well trained and co operative .
kamlesh
Séjour de 1 nuit en mars 2024
Réponse de Kenny Wong le 21 mai 2024
Thank you very much for staying in The Luxe Manor and for taking the time to share your feedback. Your comments are very important for us to learn, improve our services and hotel environment. We greatly appreciate your kind patronage. We hope to have the opportunity to welcome you back again in the future. Regards,Kenny WongAssistant Front Office Manager
8/10 Bien
Fumio
4 avr. 2024
Les points forts : Propreté et infrastructures et conditions de l’hébergement
綺麗です。場所も便利。
Fumio
Séjour de 2 nuits en avril 2024
Réponse de Kenny Wong le 21 mai 2024
Thank you very much for staying in The Luxe Manor and for taking the time to share your feedback. Your compliments are great motivation for us to strive for higher satisfaction for our guests. Your compliments and comments are very important for us to learn, improve our services and hotel environment. We greatly appreciate your kind patronage. We hope to have the opportunity to welcome you back again in the future. Warm regards,Kenny WongAssistant Front Office Manager
10/10 Excellent
Roza Salene
Voyage en famille
2 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
the street is a little noisy, but the hotel is fine and at a convince location. Close to everything.
Roza Salene
Séjour de 1 nuit en mars 2024
Réponse de Kenny Wong le 21 mai 2024
Thank you very much for staying in The Luxe Manor and for taking the time to share your feedback. Your compliments are great motivation for us to strive for higher satisfaction for our guests. Your compliments and comments are very important for us to learn, improve our services and hotel environment. We greatly appreciate your kind patronage. We hope to have the opportunity to welcome you back again in the future. Warm regards,Kenny WongAssistant Front Office Manager
8/10 Bien
Stanislav
1 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Stanislav
Séjour de 10 nuits en mars 2024
Réponse de Kenny Wong le 21 mai 2024
Thank you very much for staying in The Luxe Manor and for taking the time to share your feedback. Your comments are very important for us to learn, improve our services and hotel environment. We greatly appreciate your kind patronage. We hope to have the opportunity to welcome you back again in the future. Regards,Kenny WongAssistant Front Office Manager
8/10 Bien
Rita
27 mars 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Super helpful and friendly staff. Convenient location. Close to Tsim Sha Tsui MTR, shopping and restaurants.
Room is kind of dark.
Noisy sometimes. Building is backing to a street full of pubs. Next building is under renovations.
Adequate for the price. Will stay there again.
Rita
Séjour de 6 nuits en mars 2024
Réponse de Kenny Wong le 21 mai 2024
Thank you very much for staying in The Luxe Manor and for taking the time to share your feedback. Your comments are very important for us to learn, improve our services and hotel environment. We greatly appreciate your kind patronage. We hope to have the opportunity to welcome you back again in the future. Regards,Kenny WongAssistant Front Office Manager
8/10 Bien
Kyoko
25 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
内装が素敵です。コロナ前よりアメニティが減っていましたが十分です。
Kyoko
Séjour de 2 nuits en mars 2024
Réponse de Kenny Wong le 21 mai 2024
Thank you very much for staying in The Luxe Manor and for taking the time to share your feedback. Your comments are very important for us to learn, improve our services and hotel environment. We greatly appreciate your kind patronage. We hope to have the opportunity to welcome you back again in the future. Regards,Kenny WongAssistant Front Office Manager
10/10 Excellent
Su
Voyage en couple
25 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Staff is nice.
Su
Séjour de 1 nuit en mars 2024
Réponse de Kenny Wong le 21 mai 2024
Thank you very much for staying in The Luxe Manor and for taking the time to share your feedback. Your compliments are great motivation for us to strive for higher satisfaction for our guests. Your compliments and comments are very important for us to learn, improve our services and hotel environment. We greatly appreciate your kind patronage. We hope to have the opportunity to welcome you back again in the future. Warm regards,Kenny WongAssistant Front Office Manager
10/10 Excellent
Nina
Voyage en couple
7 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Quiet and well- located. Very good breakfast.
Nina
Séjour de 2 nuits en mars 2024
Réponse de Kenny Wong le 21 mai 2024
Thank you very much for staying in The Luxe Manor and for taking the time to share your feedback. Your comments are very important for us to learn, improve our services and hotel environment. We greatly appreciate your kind patronage. We hope to have the opportunity to welcome you back again in the future. Regards,Kenny WongAssistant Front Office Manager
10/10 Excellent
Kana
Voyage en groupe
5 mars 2024
Les points forts : Propreté et personnel et service
パジャマが無いのが残念だった
Kana
Séjour de 2 nuits en février 2024
Réponse de Kenny Wong le 21 mai 2024
Thank you very much for staying in The Luxe Manor and for taking the time to share your feedback. Your comments are very important for us to learn, improve our services and hotel environment. We greatly appreciate your kind patronage. We hope to have the opportunity to welcome you back again in the future. Regards,Kenny WongAssistant Front Office Manager
Dear MASATOSHI.Thank you for your support and taking the time to share your feedback with us. We value your feedback and continue to strive to insure that all our guests have a memorable and unique experience, we regret that you left our Hotel less satisfied. Rest assured that we take all feedback seriously and shall review and make necessary improvement. We greatly appreciate your kind patronage. We hope to have the opportunity to welcome you back again in the future.Regards,Kenny WongAssistant Front Office Manager
10/10 Excellent
Jennifer, London
3 mars 2024
Jennifer
Séjour de 1 nuit en février 2024
Réponse de Kenny Wong le 21 mai 2024
Thank you very much for staying in The Luxe Manor and for taking the time to share your feedback. Your compliments are great motivation for us to strive for higher satisfaction for our guests. Your compliments and comments are very important for us to learn, improve our services and hotel environment. We greatly appreciate your kind patronage. We hope to have the opportunity to welcome you back again in the future. Warm regards,Kenny WongAssistant Front Office Manager
10/10 Excellent
Hironori
Voyage d’affaires
3 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
素敵なホテルでした。
Hironori
Séjour de 1 nuit en février 2024
Réponse de Kenny Wong le 4 mars 2024
Thank you very much for staying in The Luxe Manor and for taking the time to share your feedback. Your comments are very important for us to learn, improve our services and hotel environment. We greatly appreciate your kind patronage. We hope to have the opportunity to welcome you back again in the future. Regards,Kenny WongAssistant Front Office Manager
8/10 Bien
Karen
Voyage en couple
3 mars 2024
Les points forts : Propreté et personnel et service
Didn’t like the decor, but location very good.
Karen
Séjour de 4 nuits en février 2024
Réponse de Kenny Wong le 21 mai 2024
Thank you very much for staying in The Luxe Manor and for taking the time to share your feedback. Your comments are very important for us to learn, improve our services and hotel environment. We greatly appreciate your kind patronage. We hope to have the opportunity to welcome you back again in the future. Regards,Kenny WongAssistant Front Office Manager
8/10 Bien
YUKA
2 mars 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
YUKA
Séjour de 3 nuits en février 2024
Réponse de Kenny Wong le 4 mars 2024
Thank you very much for staying in The Luxe Manor and for taking the time to share your feedback. Your comments are very important for us to learn, improve our services and hotel environment. We greatly appreciate your kind patronage. We hope to have the opportunity to welcome you back again in the future. Regards,Kenny WongAssistant Front Office Manager
10/10 Excellent
Jennifer, London
Voyage d’affaires
2 mars 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Just spent over a week at a the Luxe Manor. The hotel is very nice and comfortable rooms with a small fridge. The staff are so wonderful and friendly. Any problem or question you have they try to solve it for you. They get to know you on a personal level and it feels like a home away from home. The 24 gym is great and well equipped for its small size. The area is full of shops and restaurants. There is a supermarket nearby. I absolutely loved staying here and will be back for sure. Thank you for making me feel so welcome - Cary, Tony, Michael, Tommy and Mabel!
Jennifer
Séjour de 10 nuits en février 2024
Réponse de Kenny Wong le 4 mars 2024
Thank you very much for staying in The Luxe Manor and for taking the time to share your feedback. Your comments are very important for us to learn, improve our services and hotel environment. We greatly appreciate your kind patronage. We hope to have the opportunity to welcome you back again in the future. Regards,Kenny WongAssistant Front Office Manager
10/10 Excellent
Wataru
28 févr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Thank you very much for staying in The Luxe Manor and for taking the time to share your feedback. Your comments are very important for us to learn, improve our services and hotel environment. We greatly appreciate your kind patronage. We hope to have the opportunity to welcome you back again in the future. Regards,Kenny WongAssistant Front Office Manager