Spécialités Cuisine européenne moderne

Avis sur The Luxe Manor

4.5 out of 5
The Luxe Manor
39 Kimberley Road, Tsim Sha Tsui, Kowloon

Avis

8,8

Excellent

Note des voyageurs de 10 (Excellent), d’après 527 avis sur 1003." "
Note des voyageurs de 8 (Bien), d’après 347 avis sur 1003." "
Note des voyageurs de 6 (Satisfaisant), d’après 96 avis sur 1003." "
Note des voyageurs de 4 (Médiocre), d’après 20 avis sur 1003." "
Note des voyageurs de 2 (Horrible), d’après 13 avis sur 1003." "

8,8/10

Propreté

9,0/10

Personnel et service

8,4/10

Équipements

8,4/10

Infrastructures et conditions de l’hébergement

8,2/10

Écoresponsabilité

Avis

6/10 Satisfaisant

karim

Voyage d’affaires
Les points forts : Personnel et service
Les points faibles : Propreté et confort de la chambre
TRES MOYEN
BON EMPLACEMENT RIDEAUX DE LA CHAMBRE SALLE LIT N EST PAS CONFORTABLE DU TOUT PROPRETÉ MOYENNE EQUIVEAUX A UN 3 ETOILES
Séjour de 1 nuit en janvier 2024
Réponse de Kenny Wong le 3 mars 2024
Dear Tres Moyen,Thank you for taking the time to share your feedback with us. We are saddened to learn that this particular stay did not meet your expectations. Please accept our most sincere apologies and please be assured that your comments highlighted have been shared and reviewed by the relevant departments as we are constantly looking for ways to better fulfil our guests’ expectations. We greatly appreciate your kind patronage. We hope to have the opportunity to welcome you back again in the future.Regards,Kenny WongAssistant Front Office Manager

10/10 Excellent

lan

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Proche de tout
Séjour de 3 nuits en janvier 2024
Réponse de Kenny Wong le 4 mars 2024
Thank you very much for staying in The Luxe Manor and for taking the time to share your feedback. Your comments are very important for us to learn, improve our services and hotel environment. We greatly appreciate your kind patronage. We hope to have the opportunity to welcome you back again in the future. Regards,Kenny WongAssistant Front Office Manager

8/10 Bien

Eric

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
l'Angleterre à Hongkong au meilleur prix.
Un séjour à Hongkong vous laisse un souvenir impérissable, The Luxe Manor y a contribué.
Séjour de 4 nuits en mai 2023
Réponse de Kenny Wong le 6 janv. 2024
Thank you very much for staying in The Luxe Manor and for taking the time to share your feedback. Your comments are very important for us to learn, improve our services and hotel environment. We greatly appreciate your kind patronage. We hope to have the opportunity to welcome you back again in the future. Regards,Kenny WongAssistant Front Office Manager

10/10 Excellent

Ute

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Personnel très aimable et chambre très propre ! Je recommande
Séjour de 2 nuits en mars 2023
Réponse de Kenny Wong le 6 janv. 2024
Thank you very much for staying in The Luxe Manor and for taking the time to share your feedback. Your comments are very important for us to learn, improve our services and hotel environment. We greatly appreciate your kind patronage. We hope to have the opportunity to welcome you back again in the future. Regards,Kenny WongAssistant Front Office Manager

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en mars 2019

10/10 Excellent

richard

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
HOTEL TRES BIEN SITUE PRES DU METRO ET DES FERRYS.TRES BON PDJ.
Séjour de 4 nuits en mars 2019

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 3 nuits en mars 2019

10/10 Excellent

Lolo, Anvers

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Comme à la maison, loin de la maison. Excellent endroit A ne pas manquer
Séjour de 1 nuit en mai 2019

10/10 Excellent

mathieu

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
A very nice and cool hotel
A very nice and cool hotel with sensible price and great service
Séjour de 1 nuit en avril 2019

10/10 Excellent

mathieu

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
A nice cool hotel
A nice, cool hotel with excellent service and sensible prices for Hong Kong
Séjour de 1 nuit en avril 2019

10/10 Excellent

mathieu

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
À very nice place for the value
A real nice and cool place. Price sensible. Very good service and restaurant (breakfast could be improved with more breakfast meat).
Séjour de 2 nuits en mars 2019

10/10 Excellent

L.G.

Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
très bel hôtel situé en plein coeur de l'action à Kowloon
Séjour de 7 nuits en novembre 2018
Réponse de The Luxe Manor le 14 déc. 2018
We are thrilled to hear that you enjoyed your stay at The Luxe Manor and found the location perfect for shopping and local landmarks. We hope to see you with us again on your next trip to Hong Kong!

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
hôtel bien situé, proches commodités, personnel agréable, chambre bien équipée, de bonne taille
Séjour de 4 nuits en novembre 2018

8/10 Bien

Voyageur vérifié

Excellent. Bien placé.
Séjour de 10 nuits en novembre 2018

8/10 Bien

Voyageur vérifié

Très bien situé, à TST, chambres petites mais décorées de façon originale. Handy téléphone mis à disposition pour avoir du Wifi dans tout HK. Personnel OK.
Séjour de 9 nuits en novembre 2018
Réponse de The Luxe Manor le 21 nov. 2018
It's wonderful to receive such good feedback and we are delighted to hear that everything met your expectations and that you found the team to be so welcoming.On behalf of The Luxe Manor and the entire team, we look forward to welcoming you back in the future.

10/10 Excellent

Paul

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
My favorite hotel when i have to come to Hong Kong. Very good breakfast, nice and clean room, close to everything. Excellent internet access
Séjour de 1 nuit en octobre 2018
Réponse de The Luxe Manor le 21 nov. 2018
Thank you for sharing your experience with us, we always appreciate feedback as it helps us improve the quality of our services. We are delighted to read your words of satisfaction remembering your experience with us. It has been a real pleasure being of service to you. We remain at your service at any time and we cannot wait until you return back to The Luxe Manor.

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en novembre 2017
Dear Guest, Thank you very much for your full-score rating on your recent stay at The Luxe Manor. Your feedback to Hotels.com Community is our utmost reward. We look forward to welcoming you back for another stay with us. Marketing Communications Team, The Luxe Manor

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 8 nuits en novembre 2017
Dear Guest, Thank you very much for your rating on your recent stay at The Luxe Manor. Your feedback to Hotels.com Community is our utmost reward. We look forward to welcoming you back for another stay with us. Marketing Communications Team, The Luxe Manor

10/10 Excellent

TOMOYASU, TAKASAKI

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
近くに飲食店、コンビニが多くあるのでとても便利。部屋からの眺望が目の前にある工事中のビルだったのはマイナスだけど、ほとんど出かけていたのでさほど問題ではなかった
Séjour de 5 nuits en mai 2024

10/10 Excellent

Warren

Very close to the metro, great choice of restaurants around the area.
Séjour de 6 nuits en mai 2024

10/10 Excellent

Fujii

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
観光、ショッピングの利便性がよい。ホテルの裏手には飲食ストリートもあり楽しめる。スタッフもスマイルで好感の持てるホテルです。
Séjour de 9 nuits en mai 2024
Réponse de Kenny Wong le 21 mai 2024
Thank you very much for staying in The Luxe Manor and for taking the time to share your feedback. Your compliments are great motivation for us to strive for higher satisfaction for our guests. Your compliments and comments are very important for us to learn, improve our services and hotel environment. We greatly appreciate your kind patronage. We hope to have the opportunity to welcome you back again in the future. Warm regards,Kenny WongAssistant Front Office Manager

10/10 Excellent

Dung, McKinney

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Good hotel!
Séjour de 3 nuits en mai 2024
Réponse de Kenny Wong le 21 mai 2024
Thank you very much for staying in The Luxe Manor and for taking the time to share your feedback. Your comments are very important for us to learn, improve our services and hotel environment. We greatly appreciate your kind patronage. We hope to have the opportunity to welcome you back again in the future. Regards,Kenny WongAssistant Front Office Manager

8/10 Bien

Sinan

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements
It was OK, but 4,5 stars is far from reality for sure. I do not complain too much, but the breakfast was almost nothing. There was very little choice of food, mostly warm food what should me eaten for diner.
Séjour de 2 nuits en mai 2024
Réponse de Kenny Wong le 21 mai 2024
Dear Sinan,Thank you very much for staying in The Luxe Manor and for taking the time to share your feedback. We regret that you left our hotel less satisfied regarding the breakfast options. Please be assured that all your comments highlighted have been shared and reviewed by the relevant departments as we constantly look for ways to better fulfil our guests’ expectations. Apologized again for all the inconvenience caused. We hope to have the opportunity to welcome you back again in the future.Warm regards,Kenny WongAssistant Front Office Manager

10/10 Excellent

Takeshi

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 3 nuits en mai 2024
Réponse de Kenny Wong le 21 mai 2024
Thank you very much for staying in The Luxe Manor and for taking the time to share your feedback. Your compliments are great motivation for us to strive for higher satisfaction for our guests. Your compliments and comments are very important for us to learn, improve our services and hotel environment. We greatly appreciate your kind patronage. We hope to have the opportunity to welcome you back again in the future. Warm regards,Kenny WongAssistant Front Office Manager

6/10 Satisfaisant

Naoya

Voyage en famille
Les points forts : Propreté, personnel et service, équipements
Les points faibles : Infrastructures et conditions de l’hébergement
I couldn't sleep well because restaurants behind the hotel played loud music until about 5am every night. Other things were good, but I don't want to use this hotel again unless they make the windows soundproof.
Séjour de 2 nuits en mai 2024
Réponse de Kenny Wong le 21 mai 2024
Dear Naoya ,Thank you for your support and taking the time to share your feedback with us. We value your feedback and continue to strive to insure that all our guests have a memorable and unique experience, we regret that you left our Hotel less satisfied regarding the surrounding environment. Your feedback is important to us as we continuously seek opportunities to innovate and improve the guest experience. We hope to have the opportunity to welcome you back again in the future.Warm regards,Kenny WongAssistant Front Office Manager

8/10 Bien

David

Ok
Séjour de 1 nuit en mars 2024
Réponse de Kenny Wong le 21 mai 2024
Thank you very much for staying in The Luxe Manor and for taking the time to share your feedback. Your compliments are great motivation for us to strive for higher satisfaction for our guests. Your compliments and comments are very important for us to learn, improve our services and hotel environment. We greatly appreciate your kind patronage. We hope to have the opportunity to welcome you back again in the future. Warm regards,Kenny WongAssistant Front Office Manager

10/10 Excellent

Andrew, auckland

Séjour de 5 nuits en avril 2024

10/10 Excellent

Wei

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 3 nuits en avril 2024
Réponse de Kenny Wong le 21 mai 2024
Thank you very much for staying in The Luxe Manor and for taking the time to share your feedback. Your compliments are great motivation for us to strive for higher satisfaction for our guests. Your compliments and comments are very important for us to learn, improve our services and hotel environment. We greatly appreciate your kind patronage. We hope to have the opportunity to welcome you back again in the future. Warm regards,Kenny WongAssistant Front Office Manager

10/10 Excellent

Nobumi

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
利便性が良い
Séjour de 2 nuits en mars 2024
Réponse de Kenny Wong le 21 mai 2024
Thank you very much for staying in The Luxe Manor and for taking the time to share your feedback. Your compliments are great motivation for us to strive for higher satisfaction for our guests. Your compliments and comments are very important for us to learn, improve our services and hotel environment. We greatly appreciate your kind patronage. We hope to have the opportunity to welcome you back again in the future. Warm regards,Kenny WongAssistant Front Office Manager

10/10 Excellent

NARCISO JABON

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Nice place to stay. Helpful staff.
Séjour de 5 nuits en avril 2024
Réponse de Kenny Wong le 21 mai 2024
Thank you very much for staying in The Luxe Manor and for taking the time to share your feedback. Your comments are very important for us to learn, improve our services and hotel environment. We greatly appreciate your kind patronage. We hope to have the opportunity to welcome you back again in the future. Regards,Kenny WongAssistant Front Office Manager

4/10 Médiocre

Con

Les points faibles : Personnel et service et infrastructures et conditions de l’hébergement
Over the past 10 year hotel has been left to run down. Looking tied and staff service and communication poor
Séjour de 1 nuit en avril 2024
Réponse de Kenny Wong le 21 mai 2024
Dear Con,Thank you for sharing with us your experience of your stay. We value your feedback and continue to strive to insure that all our guests have a memorable and unique experience, we regret that you left our Hotel less satisfied. Rest assured that we take all feedback seriously and shall make all necessary improvements to ensure the service failures are being addressed. We continue to look at ways to manage situations better and improve our service standards. We greatly appreciate your kind patronage. We hope to have the opportunity to welcome you back again in the future. Further training will be implemented to our teams so these downfalls do not reoccur in the future. We greatly appreciate your kind patronage. We hope to have the opportunity to welcome you back again in the future.Warm regards,Kenny WongAssistant Front Office Manager

10/10 Excellent

Darin

Séjour de 1 nuit en avril 2024
Réponse de Kenny Wong le 21 mai 2024
Thank you very much for staying in The Luxe Manor and for taking the time to share your feedback. Your comments are very important for us to learn, improve our services and hotel environment. We greatly appreciate your kind patronage. We hope to have the opportunity to welcome you back again in the future. Regards,Kenny WongAssistant Front Office Manager

10/10 Excellent

Cheryl

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We loved our stay at The Lux Manor and would highly recommend it. The staff were fabulous and knowledgeable and recommended areas to visit. I will definitely stay again when visiting Hong Kong
Séjour de 3 nuits en avril 2024
Réponse de Kenny Wong le 21 mai 2024
Thank you very much for staying in The Luxe Manor and for taking the time to share your feedback. Your comments are very important for us to learn, improve our services and hotel environment. We greatly appreciate your kind patronage. We hope to have the opportunity to welcome you back again in the future. Regards,Kenny WongAssistant Front Office Manager

8/10 Bien

Thomas

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Goede plek middenin de stad. Personeel vriendelijk elk moment van de dag.
Séjour de 4 nuits en avril 2024
Réponse de Kenny Wong le 21 mai 2024
Thank you very much for staying in The Luxe Manor and for taking the time to share your feedback. Your compliments are great motivation for us to strive for higher satisfaction for our guests. Your compliments and comments are very important for us to learn, improve our services and hotel environment. We greatly appreciate your kind patronage. We hope to have the opportunity to welcome you back again in the future. Warm regards,Kenny WongAssistant Front Office Manager

10/10 Excellent

kamlesh

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Well behaved and cooperative staff . At checking Agnes was there .. she is well trained and co operative .
Séjour de 1 nuit en mars 2024
Réponse de Kenny Wong le 21 mai 2024
Thank you very much for staying in The Luxe Manor and for taking the time to share your feedback. Your comments are very important for us to learn, improve our services and hotel environment. We greatly appreciate your kind patronage. We hope to have the opportunity to welcome you back again in the future. Regards,Kenny WongAssistant Front Office Manager

8/10 Bien

Fumio

Les points forts : Propreté et infrastructures et conditions de l’hébergement
綺麗です。場所も便利。
Séjour de 2 nuits en avril 2024
Réponse de Kenny Wong le 21 mai 2024
Thank you very much for staying in The Luxe Manor and for taking the time to share your feedback. Your compliments are great motivation for us to strive for higher satisfaction for our guests. Your compliments and comments are very important for us to learn, improve our services and hotel environment. We greatly appreciate your kind patronage. We hope to have the opportunity to welcome you back again in the future. Warm regards,Kenny WongAssistant Front Office Manager

10/10 Excellent

Roza Salene

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
the street is a little noisy, but the hotel is fine and at a convince location. Close to everything.
Séjour de 1 nuit en mars 2024
Réponse de Kenny Wong le 21 mai 2024
Thank you very much for staying in The Luxe Manor and for taking the time to share your feedback. Your compliments are great motivation for us to strive for higher satisfaction for our guests. Your compliments and comments are very important for us to learn, improve our services and hotel environment. We greatly appreciate your kind patronage. We hope to have the opportunity to welcome you back again in the future. Warm regards,Kenny WongAssistant Front Office Manager

8/10 Bien

Stanislav

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 10 nuits en mars 2024
Réponse de Kenny Wong le 21 mai 2024
Thank you very much for staying in The Luxe Manor and for taking the time to share your feedback. Your comments are very important for us to learn, improve our services and hotel environment. We greatly appreciate your kind patronage. We hope to have the opportunity to welcome you back again in the future. Regards,Kenny WongAssistant Front Office Manager

8/10 Bien

Rita

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Super helpful and friendly staff. Convenient location. Close to Tsim Sha Tsui MTR, shopping and restaurants. Room is kind of dark. Noisy sometimes. Building is backing to a street full of pubs. Next building is under renovations. Adequate for the price. Will stay there again.
Séjour de 6 nuits en mars 2024
Réponse de Kenny Wong le 21 mai 2024
Thank you very much for staying in The Luxe Manor and for taking the time to share your feedback. Your comments are very important for us to learn, improve our services and hotel environment. We greatly appreciate your kind patronage. We hope to have the opportunity to welcome you back again in the future. Regards,Kenny WongAssistant Front Office Manager

8/10 Bien

Kyoko

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
内装が素敵です。コロナ前よりアメニティが減っていましたが十分です。
Séjour de 2 nuits en mars 2024
Réponse de Kenny Wong le 21 mai 2024
Thank you very much for staying in The Luxe Manor and for taking the time to share your feedback. Your comments are very important for us to learn, improve our services and hotel environment. We greatly appreciate your kind patronage. We hope to have the opportunity to welcome you back again in the future. Regards,Kenny WongAssistant Front Office Manager

10/10 Excellent

Su

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Staff is nice.
Séjour de 1 nuit en mars 2024
Réponse de Kenny Wong le 21 mai 2024
Thank you very much for staying in The Luxe Manor and for taking the time to share your feedback. Your compliments are great motivation for us to strive for higher satisfaction for our guests. Your compliments and comments are very important for us to learn, improve our services and hotel environment. We greatly appreciate your kind patronage. We hope to have the opportunity to welcome you back again in the future. Warm regards,Kenny WongAssistant Front Office Manager

10/10 Excellent

Nina

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Quiet and well- located. Very good breakfast.
Séjour de 2 nuits en mars 2024
Réponse de Kenny Wong le 21 mai 2024
Thank you very much for staying in The Luxe Manor and for taking the time to share your feedback. Your comments are very important for us to learn, improve our services and hotel environment. We greatly appreciate your kind patronage. We hope to have the opportunity to welcome you back again in the future. Regards,Kenny WongAssistant Front Office Manager

10/10 Excellent

Kana

Voyage en groupe
Les points forts : Propreté et personnel et service
パジャマが無いのが残念だった
Séjour de 2 nuits en février 2024
Réponse de Kenny Wong le 21 mai 2024
Thank you very much for staying in The Luxe Manor and for taking the time to share your feedback. Your comments are very important for us to learn, improve our services and hotel environment. We greatly appreciate your kind patronage. We hope to have the opportunity to welcome you back again in the future. Regards,Kenny WongAssistant Front Office Manager

8/10 Bien

MASATOSHI

Voyage en couple
Les points forts : Propreté et équipements
今回は平日のみ4泊5日で利用しました。 尖沙咀駅まで近く、周辺にはレストランも多く、ホテルで食事することなく住みました。 スタッフは、親切に対応いただき、気持ちよく過ごせました。 日本人としては、バスタブがないことと、バスローブがないことが残念でした。
Séjour de 4 nuits en février 2024
Réponse de Kenny Wong le 5 mai 2024
Dear MASATOSHI.Thank you for your support and taking the time to share your feedback with us. We value your feedback and continue to strive to insure that all our guests have a memorable and unique experience, we regret that you left our Hotel less satisfied. Rest assured that we take all feedback seriously and shall review and make necessary improvement. We greatly appreciate your kind patronage. We hope to have the opportunity to welcome you back again in the future.Regards,Kenny WongAssistant Front Office Manager

10/10 Excellent

Jennifer, London

Séjour de 1 nuit en février 2024
Réponse de Kenny Wong le 21 mai 2024
Thank you very much for staying in The Luxe Manor and for taking the time to share your feedback. Your compliments are great motivation for us to strive for higher satisfaction for our guests. Your compliments and comments are very important for us to learn, improve our services and hotel environment. We greatly appreciate your kind patronage. We hope to have the opportunity to welcome you back again in the future. Warm regards,Kenny WongAssistant Front Office Manager

10/10 Excellent

Hironori

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
素敵なホテルでした。
Séjour de 1 nuit en février 2024
Réponse de Kenny Wong le 4 mars 2024
Thank you very much for staying in The Luxe Manor and for taking the time to share your feedback. Your comments are very important for us to learn, improve our services and hotel environment. We greatly appreciate your kind patronage. We hope to have the opportunity to welcome you back again in the future. Regards,Kenny WongAssistant Front Office Manager

8/10 Bien

Karen

Voyage en couple
Les points forts : Propreté et personnel et service
Didn’t like the decor, but location very good.
Séjour de 4 nuits en février 2024
Réponse de Kenny Wong le 21 mai 2024
Thank you very much for staying in The Luxe Manor and for taking the time to share your feedback. Your comments are very important for us to learn, improve our services and hotel environment. We greatly appreciate your kind patronage. We hope to have the opportunity to welcome you back again in the future. Regards,Kenny WongAssistant Front Office Manager

8/10 Bien

YUKA

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 3 nuits en février 2024
Réponse de Kenny Wong le 4 mars 2024
Thank you very much for staying in The Luxe Manor and for taking the time to share your feedback. Your comments are very important for us to learn, improve our services and hotel environment. We greatly appreciate your kind patronage. We hope to have the opportunity to welcome you back again in the future. Regards,Kenny WongAssistant Front Office Manager

10/10 Excellent

Jennifer, London

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Just spent over a week at a the Luxe Manor. The hotel is very nice and comfortable rooms with a small fridge. The staff are so wonderful and friendly. Any problem or question you have they try to solve it for you. They get to know you on a personal level and it feels like a home away from home. The 24 gym is great and well equipped for its small size. The area is full of shops and restaurants. There is a supermarket nearby. I absolutely loved staying here and will be back for sure. Thank you for making me feel so welcome - Cary, Tony, Michael, Tommy and Mabel!
Séjour de 10 nuits en février 2024
Réponse de Kenny Wong le 4 mars 2024
Thank you very much for staying in The Luxe Manor and for taking the time to share your feedback. Your comments are very important for us to learn, improve our services and hotel environment. We greatly appreciate your kind patronage. We hope to have the opportunity to welcome you back again in the future. Regards,Kenny WongAssistant Front Office Manager

10/10 Excellent

Wataru

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
日本人スタッフのジミーさんに大変お世話になりました。ダブルブッキングの宿泊施設の解消にも尽力していただきました。言葉の通じないスタッフも私の身振り手振りの要望に真剣に応えてくれ。ジミーさんが何時に来るからとつないでくれました。施設もサルバトールダリの好きなオーナーのセンスが私には心地よく感じられました。wi-fi、電気ポット、アメニティ、AC 電源、鏡、シャワーの圧力、体重計の設置など施設的にも十分でしたし、清掃スタッフもにこやかに接してくれました。4連泊してしまいました。
Séjour de 1 nuit en février 2024
Réponse de Kenny Wong le 4 mars 2024
Thank you very much for staying in The Luxe Manor and for taking the time to share your feedback. Your comments are very important for us to learn, improve our services and hotel environment. We greatly appreciate your kind patronage. We hope to have the opportunity to welcome you back again in the future. Regards,Kenny WongAssistant Front Office Manager