Hotels nahe Kumasi City Mall (Kumasi)

„It was clean and nice staff“

„It's okay Frank was very helpful and I thank him personally“

„My stay was excellent. From the moment I arrived to the moment I checked out, everything was seamless — thanks in large part to the amazing front desk manager, Eunice. Eunice is truly a gem. Her warm smile, welcoming attitude, and genuine dedication to making guests feel comfortable set the tone for my entire stay. She handled my check-in with outstanding professionalism, ensuring I had everything I needed and answering all my questions with patience and clarity. Throughout my stay, she ...

„It’s a nice place but the owner needs to talk to the cleaners and the people at the reception. My room wasn’t clean and trash wasn’t for two days. You call the reception for so many times and no one will answer you only for you to walk up there and you will see the workers on their phone. The waitress at the restaurant are very friendly and good.“

„Sehr große Zimmer und ein gutes Preis/ Leistungsverhältniss “

„It wasn’t terrible, but the hotel is a bit far from the city center. The staff were attentive and well-intentioned. However, the breakfast was very poor. For six days, we kept eating omelet and bread. There were no slippers, tea, or coffee in the rooms—only a kettle. I honestly don’t understand what the kettle is for without tea or coffee. There was no shampoo in the bathroom either. The worst part was the constant noise coming from the water pump in the garden, which disturbed us all the time. ...

„1. Very helpful staff except for 1x (Emma) who may have issues with integrity. Other staff very helpful such as Paul and Porshia and others from the front desk. 2. Pool may need cleaning more frequently. 3. Food ordered from on-site restaurant takes a while to get prepared. 4. Lawrence is a great driver. Punctual. May need to work on being accessible through his cell phone though. 5. Any room related issues reported to concierge is addressed promptly. Overall, great stay. Welcoming staff. ...

„Clean comfortable room, good wifi. Great location, walking distance to lots of good restaurants.“

„Their water was polluted. As I turned on the water in the morning, at first the color was black with pure grime. Later on it turned brown. The staff failed to fix this problem in a timely fashion and I couldn’t shower the entire day. I ended up checking out to find a different hotel. Momo’s while acknowledging the problem has nonetheless refused to refund my payment. Momo’s staff were also deceptive. First they told me I owed dinner bill from the night I arrived and they would issue a refund ...

„I declined sleeping at this premise because the room was full of molds so i requested for a different room but the Agent declined “

„Von außen bietet das Hotel nicht viel, und die Rezeption, die Lounge und das Restaurant sind renovierungsbedürftig. Doch von den Zimmern war ich dann positiv überrascht. Dort wurde wohl schon renoviert. Die Betten sind groß, bequem und sauber. Die Badezimmer sind richtig ansehnlich. Dass das eine oder andere nicht perfekt ist, darf in einem ghanaischen Hotel nicht überraschen.“

„The staff was limited in English and we had to make multiple requests for things. like batteries for the remote towels, soap. The young lady who assisted us was very pleasant“