Our overall experience staying here was negative. While the location is ideal and views are undeniably incredible, we felt the condition of the home was unsuitable for our young child. After booking, we raised specific concerns about the property, but the host's responses were inconsistent. Following a six-hour car trip with an 18 month old, we arrived and found our initial concerns to be valid and we weren’t comfortable staying. we had to quickly book a hotel so we had a place for our family to go. The host refused to refund us even partially… had they been more forthcoming about things we specifically asked about, we just simply would not have made the journey out. Be aware, this host will be helpful and accommodating until money is involved. They declined to partially refund us due to the cancellation policy, stating that we were making things up to get a refund. When really we were just seeking to help cover the extra money we were out due to their guidance.
This house would probably be great for an older crowd. We would not recommend this place for families with really young children who are currently in the “everything in the mouth stage”. VRBO should share more details about a home prior to booking as so many policies are non-refundable a ridiculous 60 days prior. When it comes to the wellbeing of our child we will always opt for taking the financial loss over compromising what we feel is safe. Lesson Learned.