The positives: the outside closet provided boogie boards, chairs, and a (cheap) umbrella. The door code was nice instead of a key. The stackable washer and dryer and dishwasher worked well. The villa had nice furniture and very comfortable beds. Sheets and towels were nice quality.
The negatives: When we arrived, there was no power to the second unit (unit 7), and the thermostats were inoperable. Two portable A/C units were in the bedrooms, making it clear that My Perfect Stays (MPS) knew about the A/C problem before we arrived. I had to reach out to them. MPS sent a maintenance worker quickly to help me find the breaker box so we could turn the power on. However, the A/C never got fixed while we were there for 11 days. It was hot, humid, and miserable in the main living areas. The two portable A/C units were NOT enough to cool the unit, even when running constantly.
Other issues during our stay: There was a missing blind/curtain in the living room (facing west), exacerbating the heat in the unit. The king bed in the second bedroom wasn't separated into two twins like we needed. We had to separate it ourselves and use king sheets for both beds. The ice maker in the fridge was only partially operable and wouldn't expel cubed ice. The kitchen faucet functionality for spray/stream was broken. The hand soap and dish soap, toilet paper and paper towels provided by MPS were cheap and we ended up buying our own replacements. There was no broom for the unit, so we bought one and left it there. The vacuum was glitch-y and only worked sometimes. The unit above was occupied by very heavy-footed folks who walked around all hours of the night. On the second-to-last day of our stay, the door code had been changed. We had to call and wait for MPS to reset the door code so we could get back inside. At the beginning of our stay, we spoke with the general manager, Paul, who was less than impressive to work with. He passed the buck on the problems with the unit saying it was the owners' problem, didn't follow up with me, and when I followed up with him, he told me to call the main office where someone was working. Paul offered a 10% discount for the inconvenience - NOT enough to sway my distaste for the poor management and awful heat we dealt with for days. We were in near-constant contact with service representatives from MPS, and only Liz was ever productive in getting help with any problems we were having. I will book VRBO again, but NOT My Perfect Stays.