4/10 – Schlecht
Cindy G.
12. Jan. 2025
Verbesserungswürdig: Sauberkeit
Filthy
Unfortunately this property was so dirty when we arrived. There was vomit dripping down the sliding glass doors leading out to the deck we had to clean as we arrived because is was so nasty to look at. The floors had soo much dirt, hair and random debris it was obviously not cleaned for some time. The bathrooms were also not cleaned; the upstairs bath had hair from the previous person still left in the shower drain and the downstairs bath still had the previous person’s loofah and shower cap. Pretty gross as it was obviously not cleaned. Also the hot tub was a huge item in the entire groups must have list when booking. A few days prior to checking in noticed the booking had now mentioned the hot tub was unavailable. I reached out to management and was told a technician was scheduled to work on it and to wait until our arrival before they could confirm it was fixed. Not only was it not fixed when we arrived but it had been clearly broken for some time. The whole exchange felt disingenuous. I would also say the pictures were quite deceiving. When you first walk into the home it so dark and very obviously a basement however the pictures make every look bright and airy.
Cindy G.
Aufenthalt von 3 Nächten im Dezember 2024