Hôtels avec spa à Lanai, Hawaï

« The staff is top notch and always made us feel welcomed! »

« Not a great check-in experience, room had pulled up carpet and broken lamp (upgraded bungalow room) and was not worth the price we paid. Restaurants and Luau on-site were overpriced and underwhelming. The only upside was the manager Gretchen that helped us to move to a different room (lower priced), but better view. We didn't get any money back, but Gretchen was very nice and helped us out. »

« Location was good. It was about a 8 minute walk to the Kaanapali boardwalk and beach - which is absolutely beautiful! Beach at resort was not really usable. This is a north facing unit and didn’t receive any sun during our stay but it does have an ocean view which is nice! This is an old building and unit. The unit has been mostly renovated, but some areas are original (doors, ceilings, baseboards, ect.) There were a couple of items in the unit that did not work but they were replaced after...

« just another resort »

« Bonjour, Je souhaite vous faire part de notre déception concernant notre récent séjour dans votre établissement. Tout d’abord, étant membre Gold, nous avons été surpris de constater que des frais supplémentaires nous ont été facturés, dépassant le montant normalement dû pour les resort fees. Cette situation nous a semblé incohérente avec le statut et les avantages associés. De plus, durant notre séjour, il y a eu un dégât d’eau provenant de la chambre au-dessus de la nôtre. Nous avons dû...