2/10 – Ungenügend
Debbie A.
27. Jan. 2025
Verbesserungswürdig: Sauberkeit
DO NOT STAY HERE!
The pictures posted are not what you are getting! Upon walking up to the house, the door and walkway are dingy and need attention. The digital key entry is awkward and frustrating. Inside, there are broken frames, huge dings in the walls that have been patched but not painted, no hand soap in the upstairs bathrooms, toilet paper holders are broken or even missing, towel racks were broken and not replaced, the oven was broken and not available, the ice machine did not dispense the ice, the kitchen tile counter is scratched and really disgusting, the heater did not heat the house and we wore our jackets all weekend, and overall the house needs a major paint job. I immediately contacted the host and they offered to send over a crew to take care of the issues but it was too late! The repairs and up keep should have been done BEFORE our arrival. Do not stay here!!!! You will be highly disappointed as we were! It's unfortunate as there are great places to eat and the neighborhood is quiet, but none of that matters because the house is in need of some serious attention. I documented with photos and sent them to the host! At one point after our stay the host offered us a small refund but when I asked for more than what was offered, the host went silent! I have reached out again, but no reply.
Debbie A.
Aufenthalt von 2 Nächten im Januar 2025