Hello, Thank you for sharing your experience with us. We are pleased to know that you enjoyed your stay with us. It was our pleasure to be at your service and we hope to be at your service again next time you are back in our area. Regards,

Hello I saw that you left us a bad review but haven't quite checked out yet at 1am.I do apologize that you are having a bad stay, please know that if you have any issues you can call the front desk as we are staffed 24/7 and they will be more than willing to help you with anything that's going wrong.

Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we are very sorry you were unhappy with your guest room. I will address your feedback directly with our team. We hope you will consider staying with us again in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right.

We apologize for the inconvenience during your stay now that we have been made aware we have gotten a new hairdryer from storage and replaced the other and we have gotten a plumber out to check the issue with the water. We will be going through a full renovation by the end of this year. After our renovations are done we hope you will visit us again!

We apologize for the inconvenience during your stay. We will be going through a full renovation by the end of this year. After our renovations are done we hope you will visit us again!

I apologize for the inconvenience that you would have endured during your stay. I hope that you will give us another chance in the future to make your next day better than the last! We will be going through a full renovation by the end of the year and would love to serve you again.

Thank you so much for your review. The person who was at the desk during your check-in is very happy as well!. We 100% look forward to having you stay here with us again so we can work to make your next stay just as great!I hope you have safe travels!

We completely understand and apologize for any inconvenience that you had during your stay and we also understand your view fully and that's why we will be going through a renovation by the end of this year! we hope you will give us to serve you in the future after our renovations have been done.

Thank you so much! your review means the world to us. We enjoyed having you stay here with us and we look forward to seeing you again soon!

I apologize for the inconvenience during your stay. We are working to look into this matter.

thank you for your response, I'm sorry that your stay did not go as planned. We are currently in the process of rebuilding from the staff and then everything else after. We are hopping you give us another chance after renovations are through.I hope nonetheless you have a great day and safe travels

Excuse me for i was a bit confused. Nothing was brought up to the front desk for this pressing issue and we have pest control come out every month to do preventative maintenance on each unoccupied room. If there was an issue with your stay please let me know at 703-349-4068, as it should have been brought up to the front desk so we could have it taken care of right then and there. Once I read your review me and a housekeeper inspected the room to find nothing however i had pest control come out again and spray down the rooms including room 110. Luckily no one else had been in the room so it had been shut down until pest control let us know if that room had anything or not. After talking with pest control they let me know that the room had no insects of any kind in there however i still had them respray all rooms in the surrounding area including that one. Nonetheless, i thank you for your review and hope you have a great day.

Thank you so much for your amazing review, it means alot to us here that you had a wonderful stay. I along with the rest of my team look forward to seeing you again!

I do apologize for the inconvenience. Our windows have a middle contraption the can be hooked and unhooked but it can be tricky since there a older model. I do apologize as well for the issues with the rooms we are most definitely going to go through a renovation towards the end of the year and hope you will give us another chance to serve you in the future.

Thank you so much for your review it means so much to us. I will pass this along to Andrew our server as he will most definitely love to know! Thank you again and we hope to see you soon!

i can see in our system that you have stayed quite a bit. I apologize for any inconvenience caused during your stay. we will be going through a renovation later on this year and we hope that you will give us another chance in the future to host you again.

As the person who check them in.I completely understand your decision none of their items were taken out of the room. You booked them another reservation for another day that they never came to check in for unlike every other guest who stayed over that day. We hope you and your family have a wonderful day.

Thank you for your review. it helps us out a lot. We look forward to seeing you again in the future and hpe you stay safe and healthy!

Thank you so much for this review! I will be sure to pass this off to miss annie. We look forward to seeing you again.

I apologize for the inconvenience. I have talked to the agent who spoke to you. she had taken cold medication for the cold she has caught but was not under the influence of anything other than.I due apologize for the inconvenience. Our hotel will be going through a full renovation later this year. After renovations are done i hope you will be open to giving our hotel another chance.

Were sorry that your stay was not up to your standards.We are working each day to make each guest's stay a great one and hope that you will give us another chance in the future.

Thank you for your response. We are very happy you enjoyed your stay and look forward to seeing you again.

I apologize for the inconvenience in not meeting your expectations. We strive to make each guest stay better then the last and hope that you'll be willing to try our hotel again in the future.

Thank you so much for your review. We look forward to seeing you again on the future!

I apologize for any inconvenience caused during your stay. We are always looking for way to improve for our guest. if you would like to reach out our number is 7033494068.

I apologize for the inconvenience, i never received a call until after the front desk person who assisted you was off duty and on the road and wanted to let me know how her shift went since she's new to working by herself. She did let me know that there was someone who had trouble getting into the room but said they didn't want to switch rooms and said it was fine. I will bring this to her attention since you should have been moved from the start so we can get Maintenace in to fix the door asap, as we want our guests to feel safe at all times. We have toiletries behind the front desk If at any time anyone is in need of extra razors, toilet paper, toothbrushes, toothpaste, shampoo, conditioner, mouthwash, cups, utensils, bowls and extra towels. I also want to apologize for not having room service, since we are in our slow season and get very few guests but have to have the restaurant open. due to this we have one person working until busy season starts again, due to this we ask that the guests come down so that the bar/ restaurant is not left unintended. I will talk again to the front desk and let them know the proper procedure moving forward as we want our guests to have a pleasant stay. I also want to apologize for the road when you have to make the right turn, since this place is historic all that is around us was added on later in the years making this place more of a congested area for a lot of businesses. Moving forward i will talk to my staff to make sure things like this do not happen moving forward. My deepest apologies.

Thank you for your review

Thank you for your feedback. Were pleased to see that you enjoyed your stay here with us at the Clarion Hotel in Leesburg, VA.

Thank you for your feedback. Were pleased to see that you enjoyed your stay here with us at the Clarion Hotel in Leesburg, VA.