Hôtel près de Liseberg, Göteborg, Göteborg

"We booked a Large room through Hotels.com, but upon arrival, we were given a Medium room. We asked why, and were told that Large rooms are not dog-friendly. This isn't mentioned on Hotels.com or their website. We were very disappointed. At reception, I was told the dog supplement was 500 SEK, so I wouldn't pay the supplement for the Medium room, but the hotel website states it's only 300 SEK. The receptionist gave us incorrect information when we received the keys, which was a huge disappointment. We ended up with a smaller room in a deplorable state, with scratches on the walls and baseboards, a broken shower head, and a loose toilet paper holder. Just because I have a dog, I have to get a terrible room? Regarding the pool area, it's more like a footbath than a proper pool. I'm not very tall, and the water barely reached my knees. Not to mention, they don't regulate the flow of people despite a reserved time slot, and there's a constant hubbub. It's anything but relaxing because it's small and crowded. I won't even go into the quality of the mattress and the rest, as I lack the necessary character. This hotel isn't worth 5 stars, 3 at best."

"Très joli hôtel confortabel d'un design recherché. Excellente situation dans le centre. Ma chambre au 11ième étage avec une très belle vue sur la ville. Très bon buffet nordique pour le petit déj. Personnel professionnel, attentif et attentionné. J'y retournerai avec grand plaisir. "

"Bon accueil , propre et spacieux"

"Très pratique et chambre confortable "

"Hôtel très original, les enfants ont adoré. Le personnel de la réception est très serviable et agréable. La chambre est très confortable"

"Merci "

"Hôtel très agréable, très bien situé, en face de la gare centrale et à quelques mètres poir faire du shopping. Le petit déjeuner est extraordinaire ! Très bonne literie avec une déco à la scandinave. Rien à redire 👍"

"L’hôtel est très bien placé, les transports en commun sont au pied. Hôtel plutôt luxueux et soigné. Le breakfast proposé est tres agreable. Pour le parking, nous avons préféré prendre celui en plein air qui est à 500 m, on peut ainsi garer la voiture même si on arrive tard le soir, par contre le tarif est plutôt excessif.(on paie avec l’application parkering Göteborg)"

"Not sure how it is a 4 star hotel: The room is so small one can barely move. Shower gel was empty: had to use hand soap. Breakfast options are not suitable for people who avoid breads, except if one likes boxed liquid industrial eggs: I asked for fried eggs - staff refused. The restaurant’s food menu is poor and the the food itself is average at best. I would not stay there again."