Châteaux à Lockerbie

« Le personnel est très gentil. Ce qu’il faut améliorer : 1. la salle de repas et petit dej au niveau de la réception c’est vraiment étrange et gênant 2. Nous avons attendu près d’1 heure pour avoir le petit déjeuner (beaucoup trop long) 3. Aucun service proposé à l’arrivé, pas d’informations (simple remise de la clef ). 4. Nous avons eu 4 réponses différentes pour l’horaire du petit déjeuner et pareil pour les tarifs . Globalement personnel très gentil mais semble peu professionnel. »

« Super B&B, la patrone est très sympathique, souriante et serviable. Les repas étaient délicieux, et la chambre spacieuse et propre ! Great B&B, the boss is really nice, and thoughtfull. Meals are excellent and the room is big and very clean. »

« The suite had the 'Wow Factor,' staff were warm and helpful, and the steak was enjoyable! »

« Un accueil chaleureux, des chambres arrangées avec goût, très confortables et parfaitement propres. Petit déjeuner soigné et préparé à la dernière minute. Environnement calme, verdoyant. »

« Morag was so welcoming and friendly, i felt at home as soon as i walked in. My room was spacious and cosy and perfect! I would definitely recommend. »

« Not at all what I expected … but we loved it ! Staff was amazing and always willing to help. Food was HOT and fresh . Do not hesitate to stay here! Close to motorway … and access is easy. »

« Arrived at the hotel, which to their credit allowed us to check in early as we had to get to a wedding before their usual check-in time. Unfortunately the room was absolutely freezing - we thought the heating might be off, but it was actually on. As we were in a rush we turned the heater up and left for the day. We got back late at night to find the room still extremely cold. As the reception building was closed, and we’d previously been told that the hotel was fully booked, we handed the key in...