Hotel Lockport

« Free breakfast ran out and need to wait for more food.. Although the hotel was not full, the room price was too high for the location and level. This was not a 4 star hotel but the pricing was. »

« Nous avons passé une nuit dans cet hôtel. Les chambres sont spacieuses, propre, mais il faudrait les rénover. Le personnel est très agréable. Un casino se trouve dans le même bâtiment »

« Hôtel en cours de rénovation ,buffet petit-déjeuner standard mais complet,bon rapport qualité-prix même si l’hôtel a bien besoin de la rénovation en cours. »

« We felt very comfortable... it was clean, well kept. Staff were friendly when we talked with them. Did not take advantage of the breakfast. Quiet. We would stay there again. »

« Parfaitement propre, un ameublement de qualité en parfait état. Même la décoration est soignée. Il est rare que je n’ai rien de négatif à souligner dans un établissement hôtelier »

« Upon entering front desk very inviting, breakfast was good and rooms were fresh and very clean. »

« Everything was great the staff was very accommodating. Only complaint would be that the breakfast could have been better. Clean place and the beds were very comfortable. »

« I did like the aspect of a suite I didn’t feel so confined what I did not like was that the room did not look upgraded, the breakfast was not anything to remember! I was glad I was only staying one night and McDonald’s was around the corner which was appealing! Aside from the breakfast, not being up to par. The lady running the breakfast area was working really hard. »

« Nous avons reçu un excellent accueil dans cet hôtel. Nous y avons passé deux nuits. La chambre et la salle de bains étaient propres et confortables. Le petit déjeuner était très bien. Nous remercions vivement l'équipe qui nous a bien rendu service alors que nous avions un problème de démarrage de voiture. La connexion Wi-Fi est bonne. Le parking est grand. »

« Super, très propre, personnel accueillant. Piscine superbe! Cependant on entend beaucoup les voisins de chambre et un peu l’autoroute. »

« This is my second time staying here and I had a great experience both times. The room was extremely clean! If you stay here, you won’t be disappointed! »

« The staff at reception desk was very rude and not helpful on our arrival . Our room had a canopy over the window so there was sunlight coming through and we were not even able to see outside. Our room was not cleaned or bed made or changed. When I called the front desk I was told that they clean every three. When asked for towels was told to come get it. The bathroom had no water pressure and water flowed onto floor. Breakfast area with no one to tidy between guests or refill. Eggs very dry with...

« I stayed at this property from June 1st to June 5th, 2026, and had a mixed experience regarding the customer service. On one hand, the front desk team during the afternoon and evening shifts was absolutely wonderful. They provided excellent, attentive, and welcoming service that truly enhanced my stay. On the other hand, the morning service was highly disappointing. The lady working the morning shift was consistently unhelpful and had a very dismissive attitude. It felt as though she was...

« Très bon hôtel d'étape à un prix très intéressant. Nous y avons séjourné de par sa proximité (5 min de route) avec le chicago outlet situé à Aurora. Bonne literie, propreté, personnel accueillant et wifi stable. Le seul bémol est la qualité du petit déjeuner mais il n'y pas de secret pour un séjour à 4 à 70 €. »

« J'ai été bien accueillie et on m'a très bien diriger sur mes différentes demandes que se soit sur les restaurants ou âtres endroits. »

« Usually free breakfast is pretty bad, but this one was quite good. Mini omelets, hot cinnamon rolls, oatmeal, yogurt, fruit - plenty of choices and good quality. The beds were comfortable and we didn’t hear a lot of noise in the hotel itself or from the busy traffic outside. »

« Great stay and would stay again. »

« The room wasn’t very clean. Smelled very strong of cigarette smoke. The fire alarm went off around 4:30am for about 30mins. The fire department arrived and shut it off. It was a bit of a sketchy area. »