We were incredibly excited about this trip, as it was a milestone celebration with guests flying in from across the country to join us. Unfortunately, the stay fell short of expectations in several key areas, which was deeply disappointing given the significance of the occasion.To start, there was no broom in the home. While that may seem like a small issue, it became frustrating over the course of the stay. We requested one to be delivered, but there was no follow-up from the host, which set the tone for the lack of responsiveness we experienced throughout.Hot water was another major concern — it was unreliable and made showers uncomfortable. The jacuzzi, which was one of the main amenities that drew us to this property, was not working at all. That was a huge letdown, especially given the celebratory nature of our trip.We also dealt with a strange, loud noise — likely from either the water tank or the A/C unit — that would go off at random intervals, including overnight. It was loud enough to disrupt sleep and created an ongoing sense of discomfort in what should have been a relaxing environment.Most concerning were the dead cockroaches we found inside the home. This raised serious questions about the cleanliness and maintenance of the property and made several guests uncomfortable.All in all, while the location may have been convenient, the combination of poor maintenance, lack of responsiveness, and unresolved issues really dampened what was meant to be a specia
