Salon du hall

Avis sur Apex City of London Hotel

4 out of 5
Apex City of London Hotel
1 Seething Lane, London, England

Avis

9,4

Exceptionnel

Note des voyageurs de 10 (Excellent), d’après 745 avis sur 1013." "
Note des voyageurs de 8 (Bien), d’après 200 avis sur 1013." "
Note des voyageurs de 6 (Satisfaisant), d’après 37 avis sur 1013." "
Note des voyageurs de 4 (Médiocre), d’après 6 avis sur 1013." "
Note des voyageurs de 2 (Horrible), d’après 25 avis sur 1013." "

9,6/10

Propreté

9,4/10

Personnel et service

9,2/10

Équipements

9,4/10

Infrastructures et conditions de l’hébergement

9,0/10

Écoresponsabilité

Avis

10/10 Excellent

SAMIA

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Hôtel près du centre, propreté et gentillesse !
Séjour de 2 nuits en décembre 2023
Réponse de Istvan le 19 mars 2024
Dear Samia, Thank you for choosing Apex City of London and taking the time to rate your experience with us! We truly appreciate your perfect score. We hope to have the pleasure of welcoming you back for another excellent stay in the future.Warm Regards,Istvan Toth.Night Manager.

10/10 Excellent

Arnaud

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en février 2024
Réponse de Giovanni Lago le 22 mars 2024
Dear Arnaud,Thank you for choosing Apex City of London Hotel.We are delighted you enjoyed your stay and thank you again for choosing us as your home in London.We do take great pride in working towards ensuring that we create memorable experiences which our guests will want to share. Customer service is at the heart of all we do. Thank you for sharing your experience and we hope that we can welcome you back very soon.Warmest Regards,Giovanni Lago Duty Manager

10/10 Excellent

Cid

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 5 nuits en décembre 2023
Réponse de Audrey le 8 janv. 2024
Thank you for choosing Apex City of London Hotel with our best wishes of a delightful happy New Year 2024 with great successes to celebrate in our Hotel and thank you for taking the time to leave a great feedback about your stay in the Hotel.London is the perfect city to see some of the world’s most famous sights and stay in one of the best Hotel Apex City of London fabulously chic four-star hotel that provides comfort and convenience with style.Perfectly placed in the heart of the City of London its surroundings offer an immersive trip to discover the true magic of London and is home to the chicest destination restaurant in the area, The Lampery, Seething Lane. Serving everything from beautiful breakfasts and exciting cocktails to decadent dining The Tower of London is just a six-minute walk from Apex City of London Hotel, St Paul’s Cathedral and the Shard moments from the ideal and chic city break escape and relax in our luxurious bedrooms that offer extra comforts by being complemented by loads of little luxuries.We have many more remarkably memorable guest stay experiences to make you enjoy at Apex City of London Hotel therefore see you soon again.Kind regards,Audrey Badji - Apex City of London Hotel

10/10 Excellent

Claire

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Belle chambre familiale, spacieuse, lumineuse
Séjour de 2 nuits en novembre 2023
Réponse de Audrey le 13 nov. 2023
Thank you for choosing Apex City of London, we sincerely value your feedback and the excellent score your share about your guest stay experience in our Hotel.We were pleased to welcome into the chic and stylish 4 star Hotel Apex City of London which is remarkably well located in the city centre of the lively city of London for you to enjoy the hustle and bustle of the capital.Offering endless home comfort our luxurious and comfortable bedrooms are perfect for our guests for them to unwind and relax and step into one of the world’s most iconic and exciting city. The Hotel is surrounded by some of London’s most famous landmarks just minutes from Tower of London and within walking distance to St Paul’s Cathedral and The Shard for you to discover the true magic of London and enjoy some great dining in the Lampery restaurant Seething Lane serving up delicious dishes, light bites, and classic cocktails, all day long for you to enjoy luxury in every aspect.We thank you for mentioning our delightful Deluxe family room meant for our guests to find themselves making cherished memories with the family after experiencing the luxury touches and warmer welcome of Apex brand standard and values.On this note we look forward to offer you many more memorable guest stay experiences at Apex City of London Hotel.Kind regards,Audrey Badji - Apex City of Lonfon Hotel

10/10 Excellent

JULIEN

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en septembre 2023
Réponse de Audrey le 26 sept. 2023
Thank you for choosing Apex City of London Hotel we appreciate your feedback which helps us to keep on improing the quality of our services.We were pleased to welcome you into the stylish 4 star Hotel Apex City of London which delivered luxurious and comfortable bedrooms that are offering endless home comforts for you to always relax and unwind and being surrounded by the best sightseeing and touristic spot to enjoy the true magic of London.Also we would like to sincerely apologise that on this occasion the magic of London was not entirely fulfilled in regards of the A/C malfuntion that has occured during your stay.And that your experience didn’t quite match your expectations, we've been working on and resolved this issues since we like our guests to feel comfortable and always welcomed.You can trust that our ability to deliver excellent guest stay experience is our priority and that we will definitely take the chance to give you on your next stay in our Hotel a remarkably a tailored and memorable staycation at Apex City of London Hotel.See you again.Kind regards,Audrey Badji - Apex City of London Hotel

10/10 Excellent

YANNICK

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Nous avons beaucoup apprécié l’hôtel, le personnel agréable et à l’écoute. Les petits déjeuners sont variés avec beaucoup de choix, un vrai régal. En revanche, nous avions une chambre familiale et les enfants ont dormi sur un canapé lit, le matelas était tellement fin qu’on sentait tous les ressorts. La 1ere nuit a été difficile, ils avaient mal au dos mais le lendemain, ils nous ont rajouté des couches et ils ont bien mieux dormi. Les chambres sont modernes, belles et spacieuses. On garde un très bon avis et on recommande.
Séjour de 2 nuits en mai 2023
Réponse de Audrey le 5 juin 2023
Thank you for choosing Apex City of London Hotel, we are thrilled to know that you had a great stay in our Hotel we sincerely value your feedback.Unique, distinctive ,spacious and comfortable this 4 stars Hotel keeps its promises by being located in the heart of London and delivering the best everything from luxurious bed room designed for you to relax.And from beautiful breakfasts and exciting cocktails to decadent dining lifting your London experience to a new adventure.We are glad that your issues about comfort was resolved during your stay.We would be pleased to welcome you a back in our Hotel to offer you many more unforgettable staycation at Apex City of London Hotel.Kind regards,Audrey Badji - Apex City of London Hotel

10/10 Excellent

Sonia

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Parfait. Chambre familiale très propre, spacieuse et confortable. Dommage que l’on entende un peu les bruits extérieurs malgré le double vitrage (chambre au 6e côté rue)
Séjour de 5 nuits en avril 2023
Réponse de Giovanni le 2 mai 2023
Dear Sonia,Thank you for taking time to give us a kind review and choose our hotel as your home in London.We are looking forward to welcoming you soon!Kindest Regards,Giovanni Duty Manager

10/10 Excellent

S.

Voyage en famille
Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Excellent hôtel, service inégal
Nous avons eu une excellente expérience globale à l'hôtel. Il est bien situé dans la ville, près de la Tube de Tower Hill. Les chambres étaient confortables et nous n'avons rencontré aucun problème. La nourriture au restaurant est excellente et le personnel était très serviable et gentil. Cependant, l'expérience a été entachée par le fait que le service au restaurant était très décevant - pas en termes de serviabilité mais en raison d'être assez désorganisé. Que ce soit pour le déjeuner ou le super, le service était semé d'embûches ou d'incohérences - c'était comme si le restaurant venait d'ouvrir pour la première fois la veille et personne ne savait quoi faire. Cela aurait pu être une phase de transition du restaurant mais j'ai été choqué de voir à quel point le service était incohérent. Cela ne veut pas dire que le personnel était méchant mais toujours incohérent - très frustrant. La nourriture/chefs étaient cependant excellents - tout était délicieux, y compris un espresso très savoureux.
Séjour de 3 nuits en février 2023
Réponse de Sana le 20 févr. 2023
Dear S.Thank you for giving us a thorough feedback, we really appreciate this and it helps us to grow and do better.First of all I want to apologise on behalf of my whole team for the inconvenience you had in the restaurant.We have noted down all the points that you mentioned about our restaurant service and we are working on it to make it better. I assure you if you give us another chance at our Lamprey Restaurant , you will find our services much better. As we take immense care when it comes to meeting our guests expectations.Thank you once again for taking out the time for giving us this wonderful feedback. We can not wait to serve you again with better services

10/10 Excellent

Voyageur vérifié

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 5 nuits en décembre 2022
Réponse de Audrey le 5 janv. 2023
On behalf of Apex City of London Hotel we wish you a happy new year may this new year bring you blessings, happiness, peace, and prosperity.And of course towards beautiful destinations such as Apex City of London.We value your feedback and would be delighted to welcome you back in our Hotel for exciting staycation in our Hotel.Kind regards.Audrey Badji - Apex City of London Hotel

8/10 Bien

Jahide

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en octobre 2022
Réponse de Audrey le 20 oct. 2022
Thank you for choosing Apex City of London, we appreciate you feedbacks and sincerely look forward to welcome your next visit in our Hotel for a memorable guest stay experience.Kind regards,Audrey Badji - Apex City of London

8/10 Bien

Younes

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Un bel établissement à 2 pas du Tower Bridge
Court séjour pour affaires. L’hôtel est très bien situé, à 2 pas du tower bridge. Bien desservi par le métro.
Séjour de 3 nuits en juillet 2021
Réponse de Nikolay le 15 juil. 2021
Dear Younes, It has been our pleasure to welcome you at the Apex City of London Hotel for your recent travel and thank you for taking the time to give us your feedback. Striving to proving exceptional hospitality service is one of our main goals and we are pleased to know that we have met your overall expectations. We hope the next time you are in town to have the chance and welcome you back with us. Kind regards, Nikolay

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en mars 2020

10/10 Excellent

afo

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Un séjour de charme la seule chose qu'il manqué c'est que petit-déjeuner il n'y avait pas de pancake des os brûlés dans l'offre à 12.- un peu cher
Séjour de 2 nuits en février 2020
Réponse de Alessandro A. le 2 mars 2020
Chère Nicole, Merci d'avoir pris le temps de revoir votre séjour à l'hôtel Apex City of London. Nous sommes heureux d'apprendre que vous avez apprécié votre séjour avec nous. J'espère que nous aurons la chance de vous accueillir à nouveau. Cordialement, Alessandro Accica, Front Office Manager

10/10 Excellent

Cindy

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en février 2020

8/10 Bien

Aprajita

Voyage en couple
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Within central London and close to all amenities
Séjour de 1 nuit en janvier 2024
Réponse de Audrey le 26 mai 2024
Thank you for choosing Apex City of London Hotel, we sincerely appreciate your excellent feedabck about your stay in the Hotel.We were delighted to offer you a great guest stay experience into the irresistibly chic and ever so unique 4 star Hotel Apex City of London perfectly placed in the heart of the City.This Hotel was meant to offer to our guests a chic city break home comfort of luxuriously well designed bedrooms that are complemented by loads of little luxuries for you to enyoy the true magic of London. We are positioned centrally to give you easy access to some of the best tourist spots in the world ideal for discovering the capital city.We are pleased to hear that The Lampery restaurant Seething Lane hit the mark with you on this occasion indeed we are serving up delicious dishes, light bites, and classic cocktails, to decadent dining and more, all day long, for you to enjoy luxury in every aspect.We would like to invite you back in our Hotel to offer you many more unforgettable guest stay exepriences at Apex City of London Hotel.Kind regards,Audrey Badji - Apex City of London Hotel

10/10 Excellent

Justin W

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great location, great service
Séjour de 4 nuits en mai 2024
Réponse de Audrey le 22 mai 2024
Thank you for choosing Apex City of London Hotel, we sincerely appreciate your excellent feedabck about our restaurant The Lampery and your stay in our Hotel.We were delighted to offer you a great guest stay experience into the irresistibly chic and ever so unique 4 star Hotel Apex City of London perfectly placed in the heart of the City.This Hotel was meant to offer to our guests a chic city break home comfort of luxuriously well designed bedrooms that are complemented by loads of little luxuries for you to enyoy the true magic of London. We are positioned centrally to give you easy access to some of the best tourist spots in the world ideal for discovering the capital city.We are pleased to hear that The Lampery restaurant Seething Lane hit the mark with you on this occasion indeed we are serving up delicious dishes, light bites, and classic cocktails, to decadent dining and more, all day long, for you to enjoy luxury in every aspect.We would like to invite you back in our Hotel to offer you many more unforgettable guest stay exepriences at Apex City of London Hotel.Kind regards,Audrey Badji - Apex City of London Hotel

10/10 Excellent

Birgit

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Close to the Underground and buses in a quiet neighborhood.
Séjour de 6 nuits en mai 2024
Réponse de Audrey le 20 mai 2024
Thank you for choosing Apex City of London Hotel, we sincerely appreciate your excellent feedabck about our restaurant The Lampery and your stay in our Hotel.We were delighted to offer you a great guest stay experience into the irresistibly chic and ever so unique 4 star Hotel Apex City of London perfectly placed in the heart of the City.This Hotel was meant to offer to our guests a chic city break home comfort of luxuriously well designed bedrooms that are complemented by loads of little luxuries for you to enyoy the true magic of London. We are positioned centrally to give you easy access to some of the best tourist spots in the world ideal for discovering the capital city.We hope that you could enjoy some treats at The Lampery restaurant Seething Lane on this occasion indeed which is serving up delicious dishes, light bites, and classic cocktails, to decadent dining and more, all day long, for you to enjoy luxury in every aspect.We would like to invite you back in our Hotel to offer you many more unforgettable guest stay exepriences at Apex City of London Hotel.Kind regards,Audrey Badji - Apex City of London Hotel

10/10 Excellent

David

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great hotel, good value
Séjour de 2 nuits en mai 2024
Réponse de Audrey le 20 mai 2024
Thank you for choosing Apex City of London Hotel. First impressions matters we were absolutely delighted to welcome you in our Hotel we appreciate your feedback and take your reviews with a great consideration.You made an excellent choice with the irresistibly chic and ever so unique Apex City of London Hotel which is ideal and perfectly positioned centrally in the city to give you easy access to some of the best tourist spots in the world. The Tower of London is just a six-minute walk from the Hotel, St Paul’s Cathedral is a leisurely 12-minute stroll.Our staff member aimed to always deliver to all our guests a stylish and chic taste of Apex brand standard and value with dedication to make each their stays a unique and memorable experience we are proud to hear that they exceeded your expectations.Remember that we are being situated on the historic Seething Lane and have the Lampery restaurant which is serving up delicious dishes, light bites, and classic cocktails, all day long, for you to enjoy luxury in every aspect.We look forward to welcome you back at Apex City of London Hotel.Kind regards,Audrey Badji - Apex City of London Hotel

8/10 Bien

Christophe

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Lovely check in staff - good location - bar staff also friendly
Séjour de 1 nuit en mai 2024
Réponse de Audrey le 20 mai 2024
Thank you for choosing Apex City of London Hotel, we sincerely value your feedback and the excellent rating score you gave to our fabulously chic 4 star Hotel.Apex City of London Hotel is meant to make each of our guests enjoy luxury in every aspect, this property provides comfort and convenience with style. Proudly delivering you the best touches of Apex Hotels brand standard and values in regards of our bedrooms that were designed with a sleek, stylish eyes to elevate your London experience and enjoy feeling like you’re at home.Our talented staff member are dedicated to bring up the passion of Apex City of London Hotel about tailoring outstanting guest stay experiences thank you for the note about our skilled and professional mixologists we value your feedbackPlease feel welcome back to stay in our Hotel on any occasion step once more into the distinctive and unique Apex City of London Hotel to experience the best of our luxury touches of warm welcome.See you again with our best regards,Audrey Badji - Apex City of London Hotel

10/10 Excellent

Pauline

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Pleasant service
Séjour de 1 nuit en mai 2024
Réponse de Audrey le 20 mai 2024
Thank you for choosing Apex City of London Hotel, we’re delighted to hear that you had a great stay with us! Thank you for taking the time to share a good rating score about your experience in our Hotel.Be always reminded that the very own, distinctive and stylish 4 star Hotel Apex City of London has many more exciting staycation to offers you. Home to luxuriously well designed bedrooms the Hotel is perfect for a chic city break escape into one of the world’s most iconic and exciting capital city.Found yourself here surrounded by some of London’s most famous landmarks just minutes from Tower of London and within walking distance to St Paul’s Cathedral and The Shard. And there is more please enjoy some decadent dining at The Lampery, Seething Lane serving everything from beautiful breakfasts and exciting cocktails.On behalf of Apex City of London Hotel team we look forward to serve you many more memorable guest stay experiences.Kind regards,Audrey Badji - Apex City of London Hotel

10/10 Excellent

Jose

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Excellent and friendly staff! Great location!
Séjour de 1 nuit en mai 2024
Réponse de Audrey le 20 mai 2024
Thank you for choosing Apex City of London and thanks for taking the time to leave a great reviews score for our Hotel.We take pride that this Hotel is perfectly positioned centrally in the city to give you easy access to some of the best tourist spots in the world. The Tower of London is just a six-minute walk from the unique and chic 4 star Hotel Apex City of London which is offering with excellence endless home comforts to our guests to relax, and unwind.Our Staff members are certainly the best part of the experience with dedication and hard work they are delivering the irresistibly chic touch of luxury of Apex brand standard and value with honesty.We value your feedback it helps us to improve the quality of our services and brings our commitment to you to another level in order to always tailor you remarkably memorable guest stay experiences.We look forward to your next visit at Apex City of London Hotel.Kind regards,Audrey Badji - Apex City of London Hotel

8/10 Bien

Elizabeth, Southend on Sea

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great location and a very comfortable room
Séjour de 1 nuit en mai 2024
Réponse de Audrey le 20 mai 2024
Thank you for choosing Apex City of London Hotel, we sincerely value your feedback and the excellent rating score you gave to our fabulously chic 4 star Hotel.Apex City of London Hotel is meant to make each of our guests enjoy luxury in every aspect, this property provides comfort and convenience with style. Proudly delivering you the best touches of Apex Hotels brand standard and values in regards of our bedrooms that were designed with a sleek, stylish eyes to elevate your London experience and enjoy feeling like you’re at home.Our talented staff member are dedicated to bring up the passion of Apex City of London Hotel about tailoring outstanting guest stay experiences.Please feel welcome back to stay in our Hotel on any occasion step once more into the distinctive and unique Apex City of London Hotel to experience the best of our luxury touches of warm welcome.See you again with our best regards,Audrey Badji - Apex City of London Hotel

8/10 Bien

Kenneth

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The property is in an excellent location on a quiet side street. The room was modern and clean and the staff very friendly and responsive. However, I had two issues with the room. The HVAC system was poor. We woke up in a sweat the first night. And after asking housekeeping to properly adjust it, the next night wasn’t much better. The second issue with the room was the noise level. There was the constant sound of running water to the extent that I asked my wife if she turned the shower on. Overall, a nice facility and a very nice in-house restaurant where we had a great breakfast.
Séjour de 2 nuits en mai 2024
Réponse de Audrey le 20 mai 2024
Thank you for choosing to stay at Apex City of London Hotel, we sincerely appreciate your the great score given to the Hotel and our services.We are pleased to hear that you've enjoyed your guest stay experience into the unique and distinctive 4 star star city centre Hotel Apex City of London into one of the world’s most iconic and exciting city.This stylish property has a various ranges of luxurious bedrooms that offers perfectly endless home comforts complemented by loads of little luxuries suitable for a chic city break.We are serving good and honest food in the Lampery restaurant being situated on the historic Seething Lane, you will always find beautiful breakfasts and exciting cocktails to decadent dining and more to enjoy.Thank you for letting us know about your concerns and issues you've encountered while staying with us. Your feedback helps us do better and improve and fix the A/C isuue you've had in your room which you can trust was an uncommom instance.Also with the noises and water running through the wall and the We are looking into this issue and hope to resolve it promptly and accurately.Note that you are picture-moments away to discover the true magic of London the Hotel is surrounded by some of London’s most famous landmarks just minutes from Tower of London and within walking distance to St Paul’s Cathedral and The Shard.We are commited to create just for you on each of your stays a remarkably memorable guest stay experiences See you again at Apex City of London Hotel.Kind regards,Audrey Badji - Apex City of London Hotel

8/10 Bien

Amy

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Friendly staff on check in and check out. Spotlessly clean room with good amenities. Great location to explore the City of London and beyond. Easy transport links nearby.
Séjour de 1 nuit en mai 2024
Réponse de Audrey le 19 mai 2024
Thank you for choosing Apex City of London Hotel, we sincerely value your feedback and the great rating score you gave to our fabulously chic 4 star Hotel.Apex City of London Hotel is meant to make each of our guests enjoy luxury in every aspect, this property provides comfort and convenience with style. Proudly delivering you the best touches of Apex Hotels brand standard and values in regards of our bedrooms that were designed with a sleek, stylish eyes to elevate your London experience and enjoy feeling like you’re at home.Our talented staff member are dedicated to bring up the passion of Apex City of London Hotel about tailoring outstanting guest stay experiences.Please feel welcome back to stay in our Hotel on any occasion step once more into the distinctive and unique Apex City of London Hotel to experience the best of our luxury touches of warm welcome.See you again with our best regards,Audrey Badji - Apex City of London Hotel

8/10 Bien

Jennifer

Voyage en famille
Les points forts : Propreté
Family Room small
Séjour de 1 nuit en mai 2024
Réponse de Audrey le 26 mai 2024
Thank you for choosing Apex City of London Hotel and thank you for taking the time to leave a great score and ratings for our Hotel.We were delighted to offer you a great guest stay experience into the remarkably unique 4 star Hotel Apex City of London that delivered a fully immersive experience in all that London has best to offer whether making cherished memories with the family, visiting the Big Smoke for business, or surprising the love of your love life with a chic city break.Our luxurious well designed bedrooms lay on comfort with luxury in every aspect meant just for you to relax and unwind.We are sorry to hear that the deluxe Family room was too small for your tastes. Please note that we value your feedbacks which helps us to improve the quality of our service.We have taken note of this particular point you've mentioned brings you next time the best offers we have in store just for you.This Hotel is perfectly placed in the heart of the City of London to see some of the world’s most famous sights, take in a show at the West End or to simply saunter along the historic streets.We look forward to offer you many more unforgettable staycation at Apex City of London Hotel.Kind regards,Audrey Badji - Apex City of London Hotel

8/10 Bien

Angela

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great location, just a few steps from the underground and the Tower.
Séjour de 3 nuits en mai 2024
Réponse de Giovanni le 13 mai 2024
Dear Angela,Thank you for choosing Apex City of London Hotel.We are delighted you enjoyed your stay and thank you again for choosing us as your home in London.We do take great pride in working towards ensuring that we create memorable experiences which our guests will want to share. Customer service is at the heart of all we do. Your satisfaction is our priority.Thank you for sharing your experience and we hope that we can welcome you back very soon.Warmest Regards,Giovanni Lago Duty Manager

10/10 Excellent

Riad

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Excellent location for visitors to London. Next to Tower Hill station underground. Very accessible from the airport through the underground as well. To complimentary drinks unfortunately we didn't get to use them. The staff are very helpful. Definitely will stay again
Séjour de 1 nuit en mai 2024
Réponse de Giovanni le 13 mai 2024
Dear Riad,Thank you for choosing Apex City of London Hotel.We are delighted you enjoyed your stay and thank you again for choosing us as your home in London.We do take great pride in working towards ensuring that we create memorable experiences which our guests will want to share. Customer service is at the heart of all we do. Your satisfaction is our priority.Thank you for sharing your experience and we hope that we can welcome you back very soon.Warmest Regards,Giovanni Lago Duty Manager

10/10 Excellent

Vanessa

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The hotel is in a beautiful location in the City of London. It is a short walk to the Tower Bridge and London Bridge. It was very quiet around the hotel, so it ensures a nice environment to sleep. Rooms were lovely with nice items for your comfort( tea, water, biscuits, robes, etc). I would stay again in the future.
Séjour de 2 nuits en mai 2024
Réponse de Giovanni le 13 mai 2024
Dear Vanessa,Thank you for choosing Apex City of London Hotel.We are delighted you enjoyed your stay and thank you again for choosing us as your home in London.We do take great pride in working towards ensuring that we create memorable experiences which our guests will want to share. Customer service is at the heart of all we do. Your satisfaction is our priority.Thank you for sharing your experience and we hope that we can welcome you back very soon.Warmest Regards,Giovanni Lago Duty Manager

10/10 Excellent

Manuel

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Excelente lugar súper limpio y súper ubicado lo recomiendo en Londres
Séjour de 3 nuits en mai 2024
Réponse de Giovanni le 9 mai 2024
Dear Manuel,Thank you for choosing Apex City of London Hotel.We are delighted you enjoyed your stay and thank you again for choosing us as your home in London.We do take great pride in working towards ensuring that we create memorable experiences which our guests will want to share. Customer service is at the heart of all we do. Your satisfaction is our priority.Thank you for sharing your experience and we hope that we can welcome you back very soon.Warmest Regards,Giovanni Lago Duty Manager

10/10 Excellent

Nathan, Bloomington

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great location and comfortable room
Séjour de 3 nuits en mars 2024
Réponse de KS le 7 mai 2024
Dear Nathan, It's wonderful to hear that you enjoyed the location and found the room comfortable. A great location can significantly enhance the overall experience, and a comfortable room is essential for a restful stay. If you have any more feedback or details you'd like to share about what made the location great or the room comfortable, it could be valuable for the service provider to know what they're doing right. Positive feedback is just as important as constructive criticism, as it helps maintain the quality of service. Thank you for taking the time to provide your input! Best regards, Khaleel- Night manager.

4/10 Médiocre

Franz

Les points forts : Propreté et personnel et service
Les points faibles : Équipements
I received no VIP benefits at all. The toiletries are impossible to open with wet hands - the aluminum tab inside the screw top is far far too small
Séjour de 4 nuits en mai 2024
Réponse de Ks le 7 mai 2024
Dear Guest, I'm sorry to hear about your experience. It sounds like the design of the toiletries packaging was not user-friendly, especially when trying to open them with wet hands. Feedback like yours is crucial for any service provider to improve their amenities and ensure a better experience for their guests.Your input could lead to positive changes for future guests. Thank you for sharing your concerns. Best Regards, Khaleel - Night manager.

10/10 Excellent

Hana

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Really good service
Séjour de 2 nuits en mai 2024
Réponse de KS le 7 mai 2024
Dear Hana,Thank you so much for your kind words about our service. We're delighted to know that you had a positive experience with us. Your satisfaction is our top priority, and we're glad we could meet your expectations. We hope to have the pleasure of serving you again in the future. Best regards, Khaleel -Night manager.

8/10 Bien

Remylyn

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
We were happy with our stay except for small things 1. The garbage can in the bathroom is too small and it is very useful. When you step on it, it falls forward so that it annoying to deal with everyday 2. There is no socket by the mirror on the right hand side where I can use my blow dryer or hair straightener but there are not sockets. The socket on the left hand side has the coffee maker so it is not ideal to use it coz the coffee can spill.
Séjour de 6 nuits en mars 2024
Réponse de KS le 7 mai 2024
Dear Guest, Thank you for taking the time to provide feedback on your stay. We’re glad to hear that you were happy overall, but we also appreciate you bringing these issues to our attention.Garbage Can: We understand the inconvenience caused by the small and unstable garbage can in the bathroom. We will look into a more practical solution that remains steady when used.Electrical Sockets: The absence of a conveniently located socket by the mirror for using personal grooming devices is certainly an oversight. We will consider adding additional sockets or repositioning the coffee maker to ensure a safer and more convenient experience.Your comfort is our priority, and we will address these matters promptly. We hope to welcome you back soon and provide an even more comfortable stay. Thank you again for your valuable feedback. Best regards, Khaleel - Night manager.

10/10 Excellent

Vanessa

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Amazing room for a great price! Jake was super helpful. Clean room and great area just minutes of tower hill station!
Séjour de 2 nuits en mai 2024
Réponse de Giovanni le 5 mai 2024
Dear Vanessa,Thank you for choosing Apex City of London Hotel.We are delighted you enjoyed your stay and thank you again for choosing us as your home in London.We do take great pride in working towards ensuring that we create memorable experiences which our guests will want to share. Customer service is at the heart of all we do. Thank you for sharing your experience and we hope that we can welcome you back very soon.Warmest Regards,Giovanni Lago Duty Manager

10/10 Excellent

alessandro

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 4 nuits en avril 2024
Réponse de Giovanni le 5 mai 2024
Dear Alessandro,Thank you for choosing Apex City of London Hotel.We are delighted you enjoyed your stay and thank you again for choosing us as your home in London.We do take great pride in working towards ensuring that we create memorable experiences which our guests will want to share. Customer service is at the heart of all we do. Thank you for sharing your experience and we hope that we can welcome you back very soon.Warmest Regards,Giovanni Lago Duty Manager

10/10 Excellent

Aber

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The staff were very welcoming and very professional. I will stay there again for sure
Séjour de 3 nuits en avril 2024
Réponse de Giovanni le 4 mai 2024
Dear Aber,Thank you for choosing Apex City of London Hotel.We are delighted you enjoyed your stay and thank you again for choosing us as your home in London.We do take great pride in working towards ensuring that we create memorable experiences which our guests will want to share. Customer service is at the heart of all we do. Thank you for sharing your experience and we hope that we can welcome you back very soon.Warmest Regards,Giovanni Lago Duty Manager

10/10 Excellent

Sergi, Sant Sadurni Anoia

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en avril 2024
Réponse de Giovanni le 5 mai 2024
Dear Sergi,Thank you for choosing Apex City of London Hotel.We are delighted you enjoyed your stay and thank you again for choosing us as your home in London.We do take great pride in working towards ensuring that we create memorable experiences which our guests will want to share. Customer service is at the heart of all we do. Thank you for sharing your experience and we hope that we can welcome you back very soon.Warmest Regards,Giovanni Lago Duty Manager

4/10 Médiocre

Serap

Séjour de 2 nuits en avril 2024
Réponse de Audrey le 19 mai 2024
Thanks for sharing your feedback. We apologize to hear that our service did not fully satisfy your expectations It was an uncommon instance and we’ll do better in the future.Please feel free to reach out at: col.reception@apexhotels.co.uk with any further comments, concerns, or suggestions you wish to share. We would love to make things right if you are willing to comeback in the Hotel in order to tailor just for you a meamorable guest stay experience.Kind regards,Audrey Badji - Apex City of London Hotel

10/10 Excellent

ZHAO

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 5 nuits en avril 2024
Réponse de Audrey le 22 mai 2024
Thank you for choosing Apex City of London Hotel and thank you for taking the time to leave a great score and ratings for our Hotel.We were delighted to offer you a great guest stay experience into the remarkably unique 4 star Hotel Apex City of London that delivered a fully immersive experience in all that London has best to offer whether making cherished memories with the family, visiting the Big Smoke for business, or surprising the love of your love life with a chic city break.Our luxurious well designed bedrooms lay on comfort with luxury in every aspect meant just for you to relax and unwind.This Hotel is perfectly placed in the heart of the City of London to see some of the world’s most famous sights, take in a show at the West End or to simply saunter along the historic streets.We look forward to offer you many more unforgettable staycation at Apex City of London Hotel.Kind regards,Audrey Badji - Apex City of London Hotel

10/10 Excellent

Ruirui

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
It was a great stay. Hotel is located in a quiet street across from the Four Seasons. Staffs are very friendly and helpful. I totally loved the breakfast: lots of tasty selections and reasonably priced. Will choose to stay again.
Séjour de 4 nuits en avril 2024
Réponse de Giovanni le 1 mai 2024
Dear Ruirui,Thank you for choosing Apex City of London Hotel.We are delighted you enjoyed your stay and thank you again for choosing us as your home in London.We do take great pride in working towards ensuring that we create memorable experiences which our guests will want to share. Customer service is at the heart of all we do. Thank you for sharing your experience and we hope that we can welcome you back very soon.Warmest Regards,Giovanni Lago Duty Manager

10/10 Excellent

Edoardo

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Ottimo hotel, silenzioso, a due passi dalla torre di londra
Séjour de 3 nuits en avril 2024
Réponse de Giovanni le 1 mai 2024
Dear Edoardo,Thank you for choosing Apex City of London Hotel.We are delighted you enjoyed your stay and thank you again for choosing us as your home in London.We do take great pride in working towards ensuring that we create memorable experiences which our guests will want to share. Customer service is at the heart of all we do. Thank you for sharing your experience and we hope that we can welcome you back very soon.Warmest Regards,Giovanni Lago Duty Manager

10/10 Excellent

Marco

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Clean, friendly staff, the restaurant inside is convenient when you are late/have no plans (was pretty busy on Saturday night, though), strategic location (we were able to see Tower bridge from our room)
Séjour de 3 nuits en avril 2024
Réponse de Giovanni le 1 mai 2024
Dear Marco,Thank you for choosing Apex City of London Hotel.We are delighted you enjoyed your stay and thank you again for choosing us as your home in London.We do take great pride in working towards ensuring that we create memorable experiences which our guests will want to share. Customer service is at the heart of all we do. Thank you for sharing your experience and we hope that we can welcome you back very soon.Warmest Regards,Giovanni Lago Duty Manager

10/10 Excellent

Inderjit Singh, Delta

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
It is a great location
Séjour de 5 nuits en avril 2024
Réponse de Giovanni le 4 mai 2024
Dear Inderjit,Thank you for choosing Apex City of London Hotel.We are delighted you enjoyed your stay and thank you again for choosing us as your home in London.We do take great pride in working towards ensuring that we create memorable experiences which our guests will want to share. Customer service is at the heart of all we do. Thank you for sharing your experience and we hope that we can welcome you back very soon.Warmest Regards,Giovanni Lago Duty Manager

10/10 Excellent

Mr

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Just a lovely 3-night stay, and everyone at the hotel was really kind and helpful. Excellent experience.
Séjour de 3 nuits en avril 2024
Réponse de Giovanni le 1 mai 2024
Dear guest,Thank you for choosing Apex City of London Hotel.We are delighted you enjoyed your stay and thank you again for choosing us as your home in London.We do take great pride in working towards ensuring that we create memorable experiences which our guests will want to share. Customer service is at the heart of all we do. Thank you for sharing your experience and we hope that we can welcome you back very soon.Warmest Regards,Giovanni Lago Duty Manager

8/10 Bien

Paul

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
The location was amazing. The room was small and there were not a lot of amenities.
Séjour de 2 nuits en avril 2024
Réponse de Giovanni le 1 mai 2024
Dear Paul,Thank you for choosing Apex City of London Hotel.We are delighted you enjoyed your stay and thank you again for choosing us as your home in London.We do take great pride in working towards ensuring that we create memorable experiences which our guests will want to share. Customer service is at the heart of all we do. Thank you for sharing your experience and we hope that we can welcome you back very soon.Warmest Regards,Giovanni Lago Duty Manager

10/10 Excellent

Babak

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Clean hotel, easy access to subway
Séjour de 2 nuits en avril 2024
Réponse de Audrey le 15 avr. 2024
Thank you for choosing Apex City of London, we sincerely value your feedback and the excellent score your share about your guest stay experience in our Hotel.We were pleased to welcome into the chic and stylish 4 star Hotel Apex City of London which is remarkably well located in the city centre of the lively city of London for you to enjoy the hustle and bustle of the capital.Offering endless home comfort our luxurious and comfortable bedrooms are perfect for our guests for them to unwind and relax and step into one of the world’s most iconic and exciting city. The Hotel is surrounded by some of London’s most famous landmarks just minutes from Tower of London and within walking distance to St Paul’s Cathedral and The Shard for you to discover the true magic of London and enjoy some great dining in the Lampery restaurant Seething Lane serving up delicious dishes, light bites, and classic cocktails, all day long for you to enjoy luxury in every aspect.On this note we look forward to offer you many more memorable guest stay experiences at Apex City of London Hotel.Kind regards,Audrey Badji - Apex City of London Hotel

10/10 Excellent

Rattan

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very good property. It is new and very carefully deaigned for family with small kids.
Séjour de 4 nuits en mars 2024
Réponse de Giovanni le 12 avr. 2024
Dear Rattan,Thank you for choosing Apex City of London Hotel.We are delighted you enjoyed your stay and thank you again for choosing us as your home in London.We do take great pride in working towards ensuring that we create memorable experiences which our guests will want to share. Customer service is at the heart of all we do. Thank you for sharing your experience and we hope that we can welcome you back very soon.Warmest Regards,Giovanni Lago Duty Manager

10/10 Excellent

Priyanka

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great service! Had a wonderful experience
Séjour de 5 nuits en mars 2024
Réponse de Giovanni le 12 avr. 2024
Dear Priyanka,Thank you for choosing Apex City of London Hotel.We are delighted you enjoyed your stay and thank you again for choosing us as your home in London.We do take great pride in working towards ensuring that we create memorable experiences which our guests will want to share. Customer service is at the heart of all we do. Thank you for sharing your experience and we hope that we can welcome you back very soon.Warmest Regards,Giovanni Lago Duty Manager

8/10 Bien

Florian Christian

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 4 nuits en mars 2024
Réponse de Giovanni le 12 avr. 2024
Dear Florian,Thank you for choosing Apex City of London Hotel.We are delighted you enjoyed your stay and thank you again for choosing us as your home in London.We do take great pride in working towards ensuring that we create memorable experiences which our guests will want to share. Customer service is at the heart of all we do. Thank you for sharing your experience and we hope that we can welcome you back very soon.Warmest Regards,Giovanni Lago Duty Manager

10/10 Excellent

Karen

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The room was very clean and provided all the necessary amenities. In our room there was both a shower and a tub (separate) which was nice. The staff was very friendly and helpful. The hotel is close to London Tower and many other attractions - all within walking distance.
Séjour de 1 nuit en avril 2024
Réponse de Istvan le 11 avr. 2024
Dear Karen,Thank you for choosing Apex City of London hotel and your wonderful review! We're thrilled to hear you enjoyed your stay with us. Our team works hard to ensure every guest feels welcome and comfortable. We hope to welcome you back soon!Warm Regards,Istvan TothNight Manager.