Chambre Double, 2 grands lits, accessible aux personnes à mobilité réduite
Vérifier la disponibilité

Avis sur Vagabond Inn Los Angeles at USC

2.5 out of 5
Vagabond Inn Los Angeles at USC
3101 S Figueroa St, Los Angeles, CA

Avis

7,2

Bien

Note des voyageurs de 10 (Excellent), d’après 203 avis sur 1000." "
Note des voyageurs de 8 (Bien), d’après 408 avis sur 1000." "
Note des voyageurs de 6 (Satisfaisant), d’après 243 avis sur 1000." "
Note des voyageurs de 4 (Médiocre), d’après 86 avis sur 1000." "
Note des voyageurs de 2 (Horrible), d’après 60 avis sur 1000." "

7,4/10

Propreté

7,6/10

Personnel et service

6,8/10

Équipements

6,8/10

Infrastructures et conditions de l’hébergement

Avis

8/10 Bien

david

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Bon motel
Motel simple, propre, confortable, facile d accès. Nombreux restaurants à proximité.
Séjour de 3 nuits en août 2019
Réponse de James le 19 août 2019
Dear David, We appreciate your review, and hope you return soon. Sincerely, James Graham General Manager

10/10 Excellent

Maria-Carolina

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en juillet 2019
Réponse de James le 22 juil. 2019
Dear Maria-Carolina, Thank you so much for staying with us. We appreciate you taking the time to leave your review, and hope you come back soon. Sincerely, James Graham General Manager

8/10 Bien

Voyageur vérifié

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Personnel competent et je met le nombre de caractères que je veux
Séjour de 3 nuits en juin 2019

8/10 Bien

Voyageur vérifié

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
PROCHE DE LA VILLE CHAMBRE CORRECT POUR LE PRIX PETIT DEJEUNER INCLUS
Séjour de 4 nuits en mai 2019
Réponse de James le 23 mai 2019
Merci pour votre avis, nous l'apprécions. Cordialement, James Graham, Directeur général

6/10 Satisfaisant

FRANCOIS

Les points forts : Propreté
Trop cher pour les prestation
Déception pour cet hôtel. Bon emplacement dans le centre de Los Angeles mais petit déjeuner au même endroit que l'accueil, pas de chaises pour s’assoir. Et puis le bruit!!! Quartier de l’universite de south California, le soir fête étudiante dans le bâtiment juste à côté . Le personnel est accueillant mais le prix est beaucoup trop élevé pour les prestations proposées . Pour 50€ de plus , je logeais carrément dans le centre dans un 4 stars .Grosse déception .
Séjour de 2 nuits en mars 2019
Réponse de James le 15 mars 2019
Cher invité, Merci d'avoir laissé votre avis. Nous utiliserons vos commentaires pour mieux servir nos invités. Nous espérons que vous allez nous essayer à nouveau. Cordialement, James Graham Directeur général

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 3 nuits en octobre 2018
Réponse de James le 6 nov. 2018
Dear Guest, Thank you for taking the time to give us a review. Your feedback is appreciated and is important to us. We hope to continue to serve you in the future. Sincerely, James Graham General Manager Vagabond Inn Los Angeles mlausc@vagabondinn.com

4/10 Médiocre

Eve, Montréal

Les points forts : Propreté
Les points faibles : Infrastructures et conditions de l’hébergement
Chambre, espace déjeuné et service global
L'espace pour le déjeuné est tout simplement inconcevable. Debout, à la réception, littéralement sur le comptoir de l'accueil. Le personnel est très peu accueillant. La chambre était désuète avec des meubles (divans, repose-pied) abimés. Par contre, tout était très propre.

8/10 Bien

antoine, Tours

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Un très bon rapport qualité prix à LA
Hôtel très bien placé Personnel très gentil proximité métro et Downtown S'il n'y a pas de salle de petit déjeuner, celui-ci peut être pris dans la chambre et est acceptable

6/10 Satisfaisant

Voyageur vérifié

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement

6/10 Satisfaisant

Laquita

Les points forts : Personnel et service
Room hygiene
The room and service was good the service was actually really great. But when I got to the room it had a funny smell that even my perfume couldn’t make go away.
Séjour de 1 nuit en mars 2020

4/10 Médiocre

Malinda

Les points forts : Personnel et service
Les points faibles : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
It needs to be remodel
The rooms needs to be remodeled because it had too many molds in there. Also, the guy at the front desk is amazing and he has a wonderful customer service. Sadly, I forgot his name.
Séjour de 1 nuit en avril 2020

10/10 Excellent

Voyageur vérifié

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
This Inn was nice and tidy. No loud traffic and a good location close to everything near by.
Séjour de 2 nuits en novembre 2019

10/10 Excellent

Helen

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Greatv
It was good and clean, just one issue the parking was $10 a night
Séjour de 6 nuits en mars 2020

8/10 Bien

Voyageur vérifié

Voyage d’affaires
Les points forts : Infrastructures et conditions de l’hébergement et confort de la chambre
Clean. Nothing too extra, but good enough.
Séjour de 1 nuit en mars 2020
Réponse de James le 20 mars 2020
Dear Guest, We are very happy to hear you found us suitable. Thank you so much for your review, we hope to have you back soon. Sincerely, James Graham General Manager

4/10 Médiocre

Voyageur vérifié

Les points faibles : Propreté
Séjour de 1 nuit en mars 2020
Réponse de James le 16 mars 2020
Dear Anonymous, We are concerned if you did not have a great stay with us. Please let us know how we may have improved your experience. Regards, James Graham General Manager

2/10 Horrible

Voyageur vérifié

Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mars 2020
Réponse de James le 16 mars 2020
Dear Anonymous, Please let us know what you did not enjoy about your stay with us. Best regards, James Graham General Manager

10/10 Excellent

Voyageur vérifié

Séjour de 1 nuit en mars 2020
Réponse de James le 16 mars 2020
Dear Guest, We are happy to see that you enjoyed your stay with us. Thank you for leaving your review, it is important to us. Sincerely, James Graham General Manager

6/10 Satisfaisant

Elion

Les points forts : Propreté et confort de la chambre
Due ok!!
Ottima posizione. Non C'è la collazione continentale anche.se prevista nel prezzo. Il pagamento è stato prima del check in.il letto è confortevole. L'arredamento sembra decisamente fine anni ottanta,quando Clint Eastwood era giovane.
Séjour de 7 nuits en février 2020
Réponse de James le 16 mars 2020
Dear Elion, We are happy that you liked our location. Thank you for staying with us, and leaving your review. Sincerely, James Graham General Manager

8/10 Bien

King

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The location is convenient and the staff is friendly. Just the room itself feels a little bit old and dated
Séjour de 1 nuit en mars 2020
Réponse de James le 16 mars 2020
Dear King, Thank you for staying with us, your review will help us to provide the best possible experience to our guests. Please visit us again soon. Sincerely, James Graham General Manager

6/10 Satisfaisant

Voyageur vérifié

Voyage en famille
Les points forts : Personnel et service
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
We checked in Monday the 9th with Tony and he was great. Our room was 115. we opened the door and the room had a musty smell. We left the door open and it did help but not a good first impression. The tiles around the tub need to be bleached as the grout was turning dark. The sheer drapes had slits in both. I brought it to the attention of morning person but he didn't seemed concerned. There was no coffee machine in the room. The ice machine was broken and the advertised breakfast was not being served any longer. To say something positive, the beds were comfortable and clean.
Séjour de 1 nuit en mars 2020
Réponse de James le 16 mars 2020
Dear Anonymous, I am sorry you were unhappy with your room condition. We will inspect your room and make any needed repair immediately. Thank you for your review, your feedback is important to us. Sincerely, James Graham General Manager

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 2 nuits en mars 2020
Réponse de James le 11 mars 2020
Dear Guest, Thank you for your feedback, your experience is very important to us. Sincerely, James Graham General Manager

2/10 Horrible

Voyageur vérifié

Séjour de 1 nuit en mars 2020
Réponse de James le 11 mars 2020
Dear Anonymous, Please let us know how we may have improved your stay with us. Sincerely, James Graham General Manager

2/10 Horrible

Voyageur vérifié

Séjour de 2 nuits en mars 2020
Réponse de James le 11 mars 2020
Dear Anonymous, Please let us know how we may have improved your stay with us. Sincerely, James Graham General Manager

4/10 Médiocre

Andrei

Voyage d’affaires
Les points forts : Propreté
Les points faibles : Infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en mars 2020
Réponse de James le 11 mars 2020
Dear Andrei, Thank you for leaving your review, we hope you return soon! Sincerely, James Graham General Manager

6/10 Satisfaisant

Marcello

Les points faibles : Personnel et service, infrastructures et conditions de l’hébergement, confort de la chambre
Vagabondi ma costosi
Pagato check in anticipato 30 $ e check out in ritardo di 40 minuti 10 $ Molto vecchio ancora tutto anni settanta, la TV però era a colori😁. Tot 170 $ it's too much for this experience. M.152
Séjour de 1 nuit en mars 2020
Réponse de James le 11 mars 2020
Dear Marcello, I am sorry you did not love your stay with us. Your feedback will be used to improve our guests experience. Please come back soon! Sincerely, James Graham General Manager

6/10 Satisfaisant

ling

Les points faibles : Personnel et service
Location is good and service can be better.
Booking hotel.com with free breakfast ,but the register from hotel told me no more free breakfast from hotel. Why hotel and hotel.com is not early notice ?
Séjour de 2 nuits en février 2020
Réponse de James le 11 mars 2020
Dear Ling, I apologize that Hotel.com did not update their information. We look forward to providing you with excellent service in the future. Thank you for your review. Sincerely, James Graham General Manager

6/10 Satisfaisant

Mindy

Voyage d’affaires
Les points forts : Personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
Séjour de 1 nuit en février 2020
Réponse de James le 2 mars 2020
Dear Mindy, Thank you for staying with us. We appreciate your taking the time to leave your review, it will help us to improve our service to our great guests. Sincerely, James Graham General Manager

8/10 Bien

Miguel

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Muy buena ubicación y muy limpio
Séjour de 1 nuit en février 2020
Réponse de James le 2 mars 2020
Querido Miguel, Gracias por estar con nosotros. Nos alegra saber que está satisfecho y esperamos que vuelva pronto. Sinceramente, James Graham Gerente general Dear Miguel, Thank you for staying with us. We are happy to hear that you were satisfied, and do hope you return soon. Sincerely, James Graham General Manager

8/10 Bien

Voyageur vérifié

Voyage avec des animaux de compagnie, Voyage en couple
Les points forts : Propreté et personnel et service
Overall, I was pleased with this vagabond inn. We stayed at another vagabond in Sunnyvale and this was comparably better! The bed didn’t feel old and warped and the cleanliness of the room was well maintained. I highly recommend that this hotel go through interior renovations. Replace the carpets with wood floors, add colors to the walls, and add coffee makers in each of the rooms.
Séjour de 2 nuits en février 2020
Réponse de James le 2 mars 2020
Dear Guest, Thank you for your informative review. We are definitely looking towards some upgrades, your experience is very important to us. We hope you come back soon. Sincerely, James Graham General Manager

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en février 2020
Réponse de James le 2 mars 2020
Dear Guest, Thank you for staying with us, we appreciate your review. Sincerely, James Graham General Manager

8/10 Bien

Voyageur vérifié

Séjour de 2 nuits en février 2020
Réponse de James le 2 mars 2020
Dear Guest, Thank you for leaving your review, your experience is very important to us. Sincerely, James Graham General Manager

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 4 nuits en février 2020
Réponse de James le 2 mars 2020
Dear Guest, We are so happy to hear that you enjoyed your r stay with us. Thank you for leaving your review, it is important to us.Thank you for leaving your review, your experience is very important to us. Sincerely, James Graham General Manager

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Property is a little older than others but everything works and staff are very friendly..would happily stay there again
Séjour de 5 nuits en février 2020
Réponse de James le 26 févr. 2020
Dear Guest, Thank you for staying with us, we appreciate your review. Our guest experience is very important to us. Sincerely, James Graham General Manager

2/10 Horrible

Voyageur vérifié

Voyage d’affaires
Les points forts : Équipements et infrastructures et conditions de l’hébergement
Wasnt quite what i expected. The staff was ok just wasnt to kind.
Séjour de 2 nuits en février 2020
Réponse de James le 26 févr. 2020
Dear Anonymous, I am sorry to hear that our staff was average, please let us know any detail of your stay so that we may correct any problem, your experience is very important to us. Sincerely, James Graham General Manager

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en février 2020
Réponse de James le 26 févr. 2020
Dear Guest, Thank you so much for your review. We are very happy to hear you enjoyed your stay with us. Sincerely, James Graham General Manager

4/10 Médiocre

Voyageur vérifié

Voyage en famille
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Not a good place
The only good thing about this property is the proximity to the USC campus. Beyond that, it isn’t good. The area doesn’t look or seem very safe, even though it isn’t very far from the campus, which itself is very attractive and appears safe and well-maintained. Check-in was fine, although it was disconcerting that the check-in area was locked and I needed to be buzzed in to see the clerk. When I arrived, I immediately noticed a sign that indicated that the free continental breakfast was no longer being offered as of 2/18, several days before our stay. It was irritating that I paid for a service that was apparently cut before my arrival without any notice. The room itself was a typical motel room from 1985. It felt extremely dated. Sheets and towels were ok, but everything else was in generally poor condition. The smoke alarm malfunctioned at 2AM and woke us up. The clerk was unmoved by this when I reported it at checkout. Overall, I wouldn’t stay here again unless the only other option was sleeping in my car.
Séjour de 1 nuit en février 2020
Réponse de James le 24 févr. 2020
Dear Anonymous, I am so sorry to hear you were unhappy with your stay. The breakfast was a free service, I don't want you to feel you had paid for it. The Los Angeles area is actually quite safe. We do hope to have the opportunity to accommodate you in the future. Sincerely, James Graham General Manager

6/10 Satisfaisant

Jessica

Voyage en famille
Les points forts : Propreté et personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement et confort de la chambre
Disappointing
The interior of the room is run down. The bed hurt my back. The employees were nice and helpful. They no longer serve breakfast. There was literature in the room that says they do serve breakfast though. They also charge $10 per night to park your car. The accessible room was small and tight to get around the big furniture.
Séjour de 1 nuit en février 2020
Réponse de James le 24 févr. 2020
Dear Jessica, I apologize that we are not able to offer the free breakfast. I am happy to hear you found the staff helpful. Thank you for your review, your experience is very important to us. Sincerely, James Graham General Manager

8/10 Bien

Donald

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en février 2020
Réponse de James le 24 févr. 2020
Dear Donald, Thank you for taking the time to leave your review. Please visit us again soon! Sincerely, James Graham General Manager

2/10 Horrible

Christine, Menlo Park CA

Voyage en famille
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
The only good thing is the proximity to the USC campus. Price is outrageous for what you get. Facilities are old, carpets are thick and worrisome, sheets were not great and we got a very old, clinic like bathroom. Only the towels felt clean. Check out is at 12pm, asked to leave car there for a bit longer but got a flat no and no help on close by parkings - evening staff on 1/19 was not nice nor helpful.
Séjour de 1 nuit en février 2020
Réponse de James le 24 févr. 2020
Dear Christine, Thank you for your feedback. I am sorry you did not feel completely comfortable in your room, we will make necessary improvements as soon as possible. Sincerely, James Graham General Manager

10/10 Excellent

Anthony

Voyage en famille
Les points forts : Personnel et service, infrastructures et conditions de l’hébergement, confort de la chambre
Séjour de 1 nuit en février 2020
Réponse de James le 24 févr. 2020
Dear Anthony, We are happy to hear you were satisfied with your accommodations, we hope you return soon. Best Regards, James Graham General Manager

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en février 2020
Réponse de James le 24 févr. 2020
Dear Guest, Thank you for you review. We appreciate your feedback, and hope to have you back soon. Sincerely, James Graham General Manager

2/10 Horrible

Voyageur vérifié

Voyage d’affaires
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Furniture is too old, room was not clean, the phone inside the room was not working, location is bad and far from the downtown, the area seams not safe at night. The wifi is extremely bad and frequently disconnects. I could not make calls with my family back home on messenger using the wifi because of the bad signal. I asked the receptionist to make a local phone call from the reception but she said go to your room and make the call from inside it, then I realized that the phone was not working, and when I told them about this problem they did not send anyone to check it or fix it. When I checked in, they said coffee is available any time at the reception (same as food area), but that was not true, becaused I walked at evening to get coffee then they said we only serve it in the morning. The breakfast is not that good, and there are no tables to set and enjoy the breakfast. In summary, it is not worthy the money that you pay, and I don't advise anyone to check in this hotel.
Séjour de 3 nuits en février 2020
Réponse de James le 26 févr. 2020
Dear Anonymous, Are you certain you have reviewed the correct property? Please contact us and let us know when you stayed so that we may address your concerns. Thank you, James Graham General Manager

4/10 Médiocre

Derek, New York

Les points faibles : Équipements et infrastructures et conditions de l’hébergement
The rooms were noisy, people talking outside could be heard, they have eliminated parking and breakfast which made up for. The poor quality of the rooms
Séjour de 1 nuit en février 2020
Réponse de James le 18 févr. 2020
Dear Derek, We have parking available to our guests at all times. I am sorry you were unhappy with the change in breakfast. Thank you for your feedback, we will share with our staff and improve in any places that are needed. Sincerely, James Graham, General Manager

6/10 Satisfaisant

Lee

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great location, easy to get foods! But it's too noisy, including the sounds of the cars, and people talks at night...
Séjour de 1 nuit en février 2020
Réponse de James le 18 févr. 2020
Dear Lee, Thank you for your review. Apparently a local concert led to extra street noise, however it is normally pretty quiet this time of year. We do hope to have the opportunity to accommodate you in the future. Sincerely, James Graham, General Manager

8/10 Bien

Ben, San Diego

Voyage en couple
Les points forts : Propreté et personnel et service
The location was the most important issue. The staff was friendly. It was close to Exposition Park and USC.
Séjour de 1 nuit en février 2020
Réponse de James le 24 févr. 2020
Dear Ben, We are happy that you enjoyed our location and staff service. Thank you for your review, we truly appreciate it. Sincerely, James Graham General Manager

8/10 Bien

YEOJIN

Séjour de 4 nuits en février 2020

8/10 Bien

Patricia

Property was normal clean and convinient. What i dislike.. of all 3 nights and days my son was unable to use the pool and no one staying tried to get in the pool but. Was freezing cold at all times. The hotel receptionis said that it was heated accordingly to reg temperature. THIS POOL IS NEVER HEATED!!!!! SO IS DECEIVING HAVING A POOL BUT THE GUESTS CAN NEVER USE IT.. seens weneeded a pool. I regret staying paying the price at this place. When i could have pay the same on agood hotel with heated pool. Plus my son is special needs and was very frustrated that he couldnt use the pool. 2nd dislike the hotel charges 10.00 parking per night but they dont tell you until you check in. VERY DECEIVING
Séjour de 2 nuits en février 2020
Réponse de James le 18 févr. 2020
Dear Patricia, I am sorry you found our pool too cold for your sons liking. Our pool is heated, am sorry you were surprised by a parking fee it is on our website and printed on your confirmation letter. We do hope to have you stay with us again, thank you for your review we will use it to improve on any areas that we may. Sincerely, James Graham, General Manager

6/10 Satisfaisant

Voyageur vérifié

Les points faibles : Équipements
The property is loud at night due to university student proximity.
Séjour de 1 nuit en février 2020
Réponse de James le 18 févr. 2020
Dear Anonymous, Thank you for your review. We do enforce quiet hours on our property, I apologize if you felt it was noisy during your stay. We do hope to have you stay with us again. Sincerely, James Graham, General Manager

10/10 Excellent

BD, LA, CA

Voyage en famille, Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Helpful on the phone, great stay. The parking situation was great as well.
Séjour de 2 nuits en février 2020
Réponse de James le 18 févr. 2020
Dear BD, We are happy you enjoyed your stay with us. Thank you for taking the time to leave your review, we really appreciate it! Sincerely, James Graham, General Manager

6/10 Satisfaisant

Crystal

Voyage en famille
Les points forts : Propreté et personnel et service
The room smells really bad, the blankets are thin, the heater does not work, lines going thru the tv. Would not recommend.
Séjour de 1 nuit en février 2020
Réponse de James le 13 févr. 2020
Dear Crystal, If your room has any such issues please notify the front desk so that they may quickly resolve the situation. Thank you for your review. Sincerely, James Graham General Manager