Hôtel près de Lousiana Wildlife Carousel, Bossier City, Bossier City

« Decor magnifique, peinture, arts,antiquités déjeuner excellent. Coté négatif trop froid dans la chambre, manquait d'eau chaude »

« Kaleah (K3) was amazing! Not only was she working multiple roles, she also took the time to show us the beautiful hotel. K3's hospitality was amazing and she deserves a big raise for how well she treats visitors and attending to every need while visiting. We definitely will stay here again next year when we return for a visit. »

« The casino was lively, the pool water warm and inviting, the guest rooms were cleaned and the towels were to die for. »

« Superbe chambre, très propre, très spacieuse et joliment decorée. Hôtel très sympa. Nous n'avions que 2 serviettes pour 4 et c'était tres faible en papier toilette. Nous n'en avions plus dès le soir et pas un rouleau d'avance. Nius avons dû utiliser des mouchoirs. »

« The room booked through expedia was not available. We were downgraded to the old rooms without compasation. When I realized it I insisted but no more rooms like ours were available. What's more, the rooms are dirty and noisy. »

« The staff was nice & helpful in every way. When we checked on the entire 10th floor smelled disgusting and the toilet was non functional and dirty upon check in. Called front desk told them I will leave for a couple hours to get food and hopefully it will be fixed when we got back to determine if we would stay or not. Upon returning everything was fixed and fine. Food wasn't anything but tasteless ordered room service twice once for breakfast and once for half lunch half dinner. No seasoning and...

« We have stayed at this property many times over the last several years, this was not the best experience we have had. While the front staff was friendly and kind, there were several issues. First we woke up with no hot water and needed to be moved. The new room we were moved too was poorly renovated. There was paint on the floor in the bathroom, the kitchen table was wobbly, the bedroom doors could not be shut all the way or you would get stuck in them as they were so tight, the TV in the second...

« The property and the hotel is beautiful. Very modern. The location is fantastic. The staff is very helpful especially Zek and Lisa. We've definitely found our spot at the Garden Hilton. »

« I had to pay for the room when I got there when I have already paid for it »

« Not worth this price »

« Wonderful front desk experience. Very knowledgeable of area , friendly and helpful. »

« The stay started off rocky because the pool was closed the hotel had construction that we were not made aware of and it caused the pool & hot tub to be shut down! This was something we were looking forward to! Also the Air conditioner was broken in our first room so we had to wait for someone to come look at it and approve a room swap this delayed our evening! »

« Room update »

« Property needs a little TLC, the only thing I could say is the young gentleman who checked us in tried really hard to make sure we were happy. Helped us get a room we needed for our four legged kiddo. »

« The room was very clean and the staff was amazing »

« The keys needed to be tried on the doors multiple times - a minimum of 5 sometimes over 15! Checking in after 3 pm I was told the room wasn't ready and would have to come back after 4. Came back after 4 with 3 people in front of me checking in and after more than 45 minutes I finally got checked in! Tried to check out a day early at 0800, no one at the desk. Waited over 2 hours to check out. I was told I would still be charged the 3rd day from my reservation even though I checked out a day...

« Unfortunately it was horrible »