Hotels in Luanshya

„Clean rooms food not that great“

„Great place for a great price. Would happily stay again.“

„Dear Sir/Madam, I am writing to formally lodge a complaint regarding my recent stay, which was booked through Hotels.com. While Hotels.com is generally a reliable platform, my experience at the hotel was extremely disappointing and stressful due to poor handling of payment verification and communication. Upon arrival for check-in, I was asked to wait for over one hour while the hotel attempted to confirm my payment. Despite presenting clear proof of payment, I was repeatedly asked to provide ...

„Excellent expect for the breakfast that needs to be looked into. Every thing else was just fine. “

„Rooms are ok, staff are helpful and friendly. Some work needed on some features of the hotel to make it more appealing. Food is amazing . It’s cross to town“

„Comfortable room. “

„The staff were very helpful. I did have to show proof that I had made payment for the booking beforehand as they did think that I did not pay. However the staff were helpful when I had questions and the room was lovely“

„Good Day, please note that we did not even book into your lodge. Just arriving at the reception was a great shock, the number of males sitting around and making comments. Made me want too just leave, asked to see the room and that was another shock. Dirty bug running around the room and on the bed. No this is unacceptable, to all travelers please do not even waste your time to book this lodge. Very Very Bad “

„These things were described as available at this property but in fact we’re not available at all: Air conditioning WiFi Restaurant Convenience store/shop Plus confusion when we departed about payment - it was paid online through Orbitz but the staff there did not understand that.“

„It was noisy“

„Standort ist auf der Karte nicht korrekt Frühstück war erst ab 09:00 Uhr möglich“