Concierge-Schalter

Bewertungen von Red Roof Inn & Suites Macon

2 out of 5
Red Roof Inn & Suites Macon
2720 Riverside Drive, Macon, GA

Bewertungen

7.8

Gut

400 von insgesamt 1000 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
292 von insgesamt 1000 Gästebewertungen haben eine Bewertung von 8 - Gut" "
139 von insgesamt 1000 Gästebewertungen haben eine Bewertung von 6 - Okay" "
88 von insgesamt 1000 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
81 von insgesamt 1000 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

7.6/10

Sauberkeit

8.6/10

Personal & Service

7.6/10

Ausstattung

7.6/10

Zustand der Unterkunft

7.6/10

Umweltfreundlichkeit

Bewertungen

8/10 – Gut

Meike

Mit der Familie und kleinen Kindern gereist
Gut: Personal & Service und Ausstattung
Gutes Preis Leistungs Verhältnis, sehr freundliches Personal.
Aufenthalt von 1 Nacht im Juni 2022
Antwort von ann am 26. Juni 2022
thank you for staying with us

10/10 – Hervorragend

Michael

Geschäftlich gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Nice staff.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Olivia RediResponse Specialist am 13. Mai 2024
Thank you, Michael, for taking the time to share your feedback following your stay at the Red Roof Inn & Suites Macon. We welcome your 5/5 score and are happy to hear you had a great encounter with us, especially regarding our nice staff. At Red Roof, we hope to continue to provide great experiences for you. Thank you again for sharing your experience, we look forward to your next stay at Red Roof.Sincerely,OliviaRed Roof Management RediResponse Specialist

10/10 – Hervorragend

boyce

Mit der Familie gereist
Gut: Sauberkeit und Personal & Service
The lobby staff was very helpful in telling us places to eat and answered our questions. The room wasn't vacuumed, but everything else was fine.
Aufenthalt von 4 Nächten im Mai 2024
Antwort von Olivia RediResponse Specialist am 13. Mai 2024
Thank you, Boyce, for taking the time to share your feedback following your stay at the Red Roof Inn & Suites Macon. We welcome your 5/5 score and are happy to hear you found our staff to be friendly, despite the rooms not being vacuumed. Please accept our apologies for any inconvenience this may have caused. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future, so on your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,OliviaRed Roof Management RediResponse Specialist

10/10 – Hervorragend

Whoever

Gut: Ausstattung
Love the property
Aufenthalt von 3 Nächten im Mai 2024
Antwort von ANN am 10. Mai 2024
thank you come again

2/10 – Ungenügend

Michael

Aufenthalt von 1 Nacht im April 2024
Antwort von Nishaye RediResponse Specialist am 20. Mai 2024
Hello Michael, Thank you for taking a moment to complete our survey from your recent stay at the Red Roof Inn & Suites Macon. We are sorry you had a less than satisfactory experience, prompting your 1/5 rating. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as our Red Roof team strive to deliver a clean, comfortable and value-based stay to all guests. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. We hope that you will give us the opportunity to provide you with a better experience the next time you're in the area.Sincerely,NishayeRed Roof ManagementRediResponse Specialist

8/10 – Gut

Christopher

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Was pretty nice for a RR Inn. Our room was bigger than our much more expensive Disney hotel. I'd stay there again the next time I come through Macon.
Aufenthalt von 1 Nacht im April 2024
Antwort von Kamaria RediResponse Specialist am 29. Apr. 2024
Dear Christopher,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN & SUITES MACON. We sincerely appreciate your comments and are happy to hear you had a great experience with us, especially regarding that you were pleased with our location, the size of the room and all the other positive features highlighted. Positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services. Please know that we value you as our guest and appreciate your business. Thank you again for posting your review. I do hope that you will return to our hotel, or any of our other brand locations, in the future. Sincerely,Kamaria Red Roof Management RediResponse Specialist

8/10 – Gut

Michael

Gut: Sauberkeit und Personal & Service
Good and friendly style. Decent place to stay.
Aufenthalt von 3 Nächten im April 2024
Antwort von Chirell RediResponse Specialist am 25. Apr. 2024
Dear Michael,Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn & Suites Macon. It is very gratifying to read that you had a great encounter with us and we really appreciate your kind comments about our decent location, good and friendly style. Your feedback is essential as we strive to provide a clean, comfortable, values-based stay to all guests.Redroof can’t wait to see you Under Our Roof soon, where we can continue to offer you a clean and comfortable stay at an affordable price!Sincerely,ChirellRed Roof ManagementRediResponse Specialist

10/10 – Hervorragend

JOSE

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Solid building and well prepared. Safe and quiet to sleep after a long trip. Breakfast very complete amd fresh
Aufenthalt von 1 Nacht im April 2024
Antwort von Chirell RediResponse Specialist am 24. Apr. 2024
Dear Jose,Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn & Suites Macon. It is very gratifying to read that you had a great encounter with us and we really appreciate your kind comments about our fresh breakfast, solid building, safe and quiet location. Your feedback is essential as we strive to provide a clean, comfortable, values-based stay to all guests.Redroof can’t wait to see you Under Our Roof soon, where we can continue to offer you a clean and comfortable stay at an affordable price!Sincerely,ChirellRed Roof ManagementRediResponse Specialist

10/10 – Hervorragend

Nathalie

Gut: Sauberkeit und Personal & Service
Todo muy limpio
Aufenthalt von 1 Nacht im April 2024
Antwort von Gabrielle RediResponse Specialist am 19. Apr. 2024
Gracias por tomarte un momento para dejar una reseña, Nathalie. El personal y yo del Red Roof Inn & Suites Macon apreciamos su puntuación de 5/5 después de su estancia. Me alegra que haya apreciado nuestra limpieza. En Red Roof, nuestro objetivo es brindar una estadía limpia y cómoda a todos nuestros huéspedes y estamos orgullosos de haberlo logrado con su visita. Tenga en cuenta que lo valoramos como nuestro huésped y apreciamos sus comentarios.Gracias nuevamente por compartir tu experiencia con nosotros. Nos encantaría volver a verle si sus viajes le traen de vuelta a nuestra zona.Atentamente,Gabrielle Red Roof Management RediResponse Specialist

10/10 – Hervorragend

Carol

Mit Haustieren gereist, Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Pool was closed. Should be noted on booking site.
Aufenthalt von 1 Nacht im April 2024
Antwort von ANN am 18. Apr. 2024
it says it is seasonal

8/10 – Gut

Dorothy

Mit dem Partner gereist
Gut: Personal & Service und Ausstattung
Floors were sticky and needed mopped other than that I felt I got what I paid for
Aufenthalt von 1 Nacht im April 2024
Antwort von Sharma RediResponse Specialist am 15. Apr. 2024
Thank you for taking a moment to leave a review, Dorothy. The staff and I at the RED ROOF INN & SUITES MACON appreciate your 4/5 score. However, you indicated that the cleanliness of the floors dampened your experience. It is our goal to provide a clean and comfortable stay for all our guests, so I am sorry to hear this was not achieved with you.Guest feedback, like yours, aids Red Roof in improving our guest experience, so thank you for sharing with us. We hope that you will give us the opportunity to provide you with an even better stay the next time you‘re in the area. Very truly yours, Sharma Red Roof Management RediResponse Specialist

10/10 – Hervorragend

Coral

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im April 2024
Antwort von Sharma RediResponse Specialist am 14. Apr. 2024
Hello Coral,Thank you for taking a moment to leave a review. The staff at the RED ROOF INN & SUITES MACON and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay, should you have any issues while at Red Roof, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,SharmaRed Roof ManagementRediResponse Specialist

6/10 – Okay

Paul

Mit der Familie gereist
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
The hotel had a great breakfast incuded
Aufenthalt von 1 Nacht im April 2024
Antwort von Xao RediResponse Specialist am 13. Apr. 2024
Hi Paul,I would like to thank you for sharing your feedback following your experience at the Red Roof Inn & Suites Macon with us. We appreciated your 3/5 score. It was also pleasing to know that our hotel provided you with a great breakfast.On behalf of Red Roof, we would like to thank you again for your review. It would be our pleasure to host you under our roof again.Best regards,XaoRed Roof ManagementRediResponse Specialist

10/10 – Hervorragend

Chiquita

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Everything was great no problems at sll
Aufenthalt von 1 Nacht im April 2024
Antwort von Oshane RediResponse Specialist am 7. Apr. 2024
Dear Chiquita, Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the RED ROOF INN & SUITES MACON. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,Oshane Red Roof ManagementRediResponse Specialist

8/10 – Gut

Paul

Mit Haustieren gereist, Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Reviews on this property are correct, some updates but still some older finishings. However, pet friendly at no cost and to us the things that mattered were present….clean, save for the fact that the microwave and headboard could have been better wiped down, hot water with good pressure, cold AC, and new large screen TV. Quiet at night. We drive to Florida and require one short overnight stay with our small dog, arriving late and leaving early so the value for us was there. Have tried other places in the area that charge more and then extra for a pet when the room itself is not fit for man nor beast! We will likely make the Red Roof our go to now.
Aufenthalt von 1 Nacht im März 2024
Antwort von Olivia RediResponse Specialist am 2. Apr. 2024
Hello Paul, Thank you for telling us about your stay at the Red Roof Inn & Suites Macon. I'm thrilled that you found our AC to be cold, our large screen TV was to your liking and all the other kind remarks highlighted. However, please accept our apologies for any issues you encountered during your stay. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future, so on your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction.Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,OliviaRed Roof ManagementRediResponse Specialist

10/10 – Hervorragend

John

Mit dem Partner gereist
Gut: Sauberkeit und Ausstattung
Clean and friendly
Aufenthalt von 1 Nacht im März 2024
Antwort von Toni-Ann RediResponse Specialist am 30. März 2024
Hello John,We are elated to see that you took the time to leave a review of our Red Roof Inn & Suites Macon. It's always great to be able to provide you with a clean and friendly experience for our guests. Feedback, like yours, is always an encouragement to all of our Red Roof staff. We can't wait to see you again, so that we can provide another great stay.Very truly yours,Toni-AnnRed Roof ManagementRediResponse Specialist

6/10 – Okay

Dana

Mit der Familie gereist
Gut: Personal & Service, Ausstattung und Zustand der Unterkunft
Room was clean but the whole property just had a very bad smell.
Aufenthalt von 1 Nacht im März 2024
Antwort von Ann am 28. März 2024
We dont understand what you are saying about a bad smell. Where were you smelling a bad smell so we can take care of it right away

8/10 – Gut

Justin

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Easily seen from road. Thin walls
Aufenthalt von 1 Nacht im März 2024
Antwort von Ann am 26. März 2024
thank you for staying with us. hope to see you again soon.

10/10 – Hervorragend

Crystal

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Enjoyed my stay
Aufenthalt von 1 Nacht im März 2024
Antwort von OnielRediresponse Specialist am 23. März 2024
Hi Crystal,I want to thank you for taking the time to post a review of your stay at the Red Roof Inn & Suites Macon. Our goal is to provide a clean and comfortable stay for all our guests and we’re proud to have achieved that with your visit. On your next stay at RedRoof should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,OnielRedRoof Management Rediresponse Specialist

10/10 – Hervorragend

Sunshine

Gut: Ausstattung
Great location
Aufenthalt von 2 Nächten im März 2024
Antwort von Oniel Rediresponse Specialist am 22. März 2024
Hi Sunshine,I want to thank you for taking the time to post a review of your stay at the Red Roof Inn & Suites Macon. Our goal is to provide a clean and comfortable stay for all our guests and we’re proud to have achieved that with your visit, it's also delighting to read that you took liking to our hotel's location. On your next stay at RedRoof should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,OnielRedRoof Management Rediresponse Specialist

8/10 – Gut

Robert

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Good value and nice stay
Aufenthalt von 1 Nacht im März 2024
Antwort von Oniel Rediresponse Specialist am 23. März 2024
Hi Robert,I want to thank you for taking the time to post a review of your stay at the Red Roof Inn & Suites Macon. Our goal is to provide a clean and comfortable stay for all our guests and we’re proud to have achieved that with your visit, it's also nice to read that you took liking to our prices. On your next stay at RedRoof should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,OnielRedRoof Management Rediresponse Specialist

6/10 – Okay

Iona

Mit dem Partner gereist
Gut: Sauberkeit
Verbesserungswürdig: Ausstattung und Zustand der Unterkunft
The room was clean as possible but the quality of the workmanship was cheaply & badly done. Like paint splatters on the blow dryer & crooked installed towel rack. So I’d say the owners are cheap by hiring the lowest bid. The shower was hot though. Wouldn’t stay here again.
Aufenthalt von 1 Nacht im März 2024
Antwort von Oniel Rediresponse Specialist am 21. März 2024
Hi Lona,Thank you for taking the time to write a review of your stay at the Red Roof Inn & Suites Macon. It's good that the cleanliness of the room was found to be adequate, however, apologies for the splatters and all the other inconveniences. Please note that at RedRoof your feedback is appreciated and will be taken into consideration to makes changes to ensure your satisfaction.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Regards,OnielRedRoof ManagementRediresponse Specialist

10/10 – Hervorragend

Sharette

Aufenthalt von 3 Nächten im März 2024
Antwort von Xao RediResponse Specialist am 13. Apr. 2024
Thank you for sharing your 5/5 rating with us, Sharette. Our staff at the Red Roof Inn & Suites Macon was especially delighted to know that we earned this following your stay. We aim to deliver a positive experience to all our guests, so we were happy to know that you were satisfied with your stay. However, we would love to hear about your stay, so please feel free to share.Once again, on behalf of Red Roof, we would like to extend our gratitude for your rating. It would be our pleasure to host you under our roof again in the future.Appreciatively,XaoRed Roof ManagementRediResponse Specialist

6/10 – Okay

Theresa

Gut: Sauberkeit, Personal & Service und Ausstattung
Verbesserungswürdig: Zustand der Unterkunft
Bed bug bites, can hear the elevator operating up and down. Staff was nice and helpful.
Antwort von OnielRediresponse Specialist am 17. März 2024
Hi Theresa,Thank you for taking the time to write a review of your stay at the Red Roof Inn & Suites Macon. It's nice to read that you took liking to our desk receptionist services. However, reading that you encountered pests at our hotel is truly disappointing. Please note that at RedRoof we work with a Pest Control company who regularly treats the property for pests as is standard in the industry. I’ve shared your encounter with management. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Sincerely,OnielRedRoof ManagementRediresponse Specialist

10/10 – Hervorragend

Holly A

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Great stay
Aufenthalt von 2 Nächten im März 2024
Antwort von OnielRediresponse Specialist am 17. März 2024
Hi Holly,Thank you for taking the time to write a review of your stay at the Red Roof Inn & Suites Macon. Our goal is to provide a clean and comfortable stay for all our guests and we’re proud to have achieved that with your visit, it's also nice to see you mention that you had a great stay. On your next stay at RedRoof should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,OnielRedRoof ManagementRediresponse Specialist

10/10 – Hervorragend

Cathy

Aufenthalt von 1 Nacht im März 2024
Antwort von Nishaye RediResponse Specialist am 5. Apr. 2024
Hello Cathy, The staff at the Red Roof Inn & Suites Macon and I would like to thank you for taking a moment to complete our survey from your recent stay. We are extremely happy to see that you had a wonderful experience, which resulted in your 5/5 score. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as our Red Roof team strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.Sincerely,NishayeRed Roof ManagementRediResponse Specialist

10/10 – Hervorragend

Phillip

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Very good service & convenient location for my trip. breakfast biscuits were delicious !
Aufenthalt von 2 Nächten im März 2024
Antwort von Chirell RediResponse Specialist am 15. März 2024
Dear Phillip,Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn & Suites Macon. It is very gratifying to read that you had a great encounter with us and we really appreciate your kind comments about our good service, convenient location an delicious breakfast biscuits. Your feedback is essential as we strive to provide a clean, comfortable, values-based stay to all guests.Redroof can’t wait to see you Under Our Roof soon, where we can continue to offer you a clean and comfortable stay at an affordable price!Sincerely,ChirellRed Roof ManagementRediResponse Specialist

10/10 – Hervorragend

Tanya

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The property was clean and very convenient. The staff was friendly, professional and helpful. It delivered everything it said it would. I had a very comfortable stay.
Aufenthalt von 2 Nächten im Februar 2024
Antwort von Chirell RediResponse Specialist am 13. März 2024
Dear Tanya,Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn & Suites Macon. It is very gratifying to read that you had a great encounter with us and we really appreciate your kind comments about our clean location, friendly staff and you having a comfortable stay. Your feedback is essential as we strive to provide a clean, comfortable, values-based stay to all guests.Redroof can’t wait to see you Under Our Roof soon, where we can continue to offer you a clean and comfortable stay at an affordable price!Sincerely,ChirellRed Roof ManagementRediResponse Specialist

10/10 – Hervorragend

Holly A

Aufenthalt von 1 Nacht im März 2024
Antwort von Nishaye RediResponse Specialist am 5. Apr. 2024
Hello Holly, The staff at the Red Roof Inn & Suites Macon and I would like to thank you for taking a moment to complete our survey from your recent stay. We are extremely happy to see that you had a wonderful experience, which resulted in your 5/5 score. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as our Red Roof team strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.Very truly yours,NishayeRed Roof ManagementRediResponse Specialist

6/10 – Okay

R.D.

Mit der Familie gereist
Gut: Personal & Service
very dated property; bathroom not especially clean (had to wipe everything w/ Clorox wipes… gross). “Harry” nice but hard to understand (India fella’). ok for a place to crash on the cheap but don’t expect much. access to highway very convenient though.
Aufenthalt von 1 Nacht im März 2024
Antwort von Red Roof Management am 9. März 2024
Dear RD,Thank you for you feedback following your recent visit with us at the RED ROOF INN & SUITES MACON. You highlighted our staff was nice despite the language barrier, and we were easily accessible to the highway. However, you pointed out the property was dated, and the bathroom was unclean. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Your comments will be used as an encouragement for us to improve the quality our services and make guest experiences better. Please know we value you as our guest and appreciate your business. We do hope we will have the opportunity to provide you with an even better experience on your next stay at any of our brand locations. Very truly yours, Kerry-Lee Red Roof Management RediResponse Specialist

10/10 – Hervorragend

Terri

Aufenthalt von 1 Nacht im März 2024
Antwort von Carla RediResponse Specialist am 26. März 2024
Hello Terri, Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn & Suites Macon and I appreciate your 5/5 score following your stay. At Red Roof, we aim to deliver a great experience for all our guests and we're happy you were satisfied with your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,CarlaRed Roof ManagementRediResponse Specialist

2/10 – Ungenügend

Richard

Mit dem Partner gereist
Verbesserungswürdig: Sauberkeit
Bugs in the room we were given Yuck
Aufenthalt von 1 Nacht im Februar 2024
Antwort von ann am 1. März 2024
we had our pest control go into the room to check for any signs or anything and nothing was detected at all. But we went and sprayed the room and there was nothing after it was sprayed.

8/10 – Gut

Marilyn

Aufenthalt von 2 Nächten im Februar 2024
Antwort von OnielRediresponse Specialist am 21. März 2024
Hi Marilyn,I want to thank you for taking the time to post a review of your stay at the Red Roof Inn & Suites Macon. Our goal is to provide a clean and comfortable stay for all our guests and we’re proud to have achieved that with your visit prompting your 4/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve.We appreciate your business and hope that you will give us the opportunity to provide you with another great experience the next time you’re in the area.Regards,OnielRedRoof ManagementRediresponse Specialist

10/10 – Hervorragend

Tanya

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 2 Nächten im Februar 2024
Antwort von Recordo Rediresponse Specialist am 29. Feb. 2024
Hello Tanya, Thank you for taking the time out of your busy day to complete our survey. The staff at the Red Roof Inn & Suites Macon and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.Thanks again and we hope you’ll visit us again on your next trip!Sincerely,RecordoRed Roof Management Rediresponse Specialist

10/10 – Hervorragend

Martin, Nashville

Front desk people are very nice
Aufenthalt von 1 Nacht im Februar 2024
Antwort von ann am 1. März 2024
thank you so much

8/10 – Gut

Samantha

Mit Haustieren gereist, Mit dem Partner gereist
Gut: Personal & Service
PROS: Every staff interaction we had was great. The overnight staff were very prompt and kind when I left in the middle of the night to walk my dog and couldn't get back in with my key card. Location was easily accessible with a convenience store within walking distance. Other guests were quiet. Great dog park option within 3 miles. Our king size room was very large and spacious. CONS: Very firm bed, to the point of being uncomfortable for me. Limited outdoor space for walking my dog. While this location wasn't dirty, it was a bit shabby. For example, I wanted to keep my socks on when walking across the hotel room floor. Other guests did not clean up after their dogs outside. Construction/building demolition next door.
Aufenthalt von 1 Nacht im Februar 2024
Antwort von ann am 1. März 2024
We want to thank you for staying with us. Hope to see you again

8/10 – Gut

Rebecca

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The dude at the front desk was extremely nice & the place was really clean
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Kerry-Lee RediResponse Specialist am 19. Feb. 2024
Dear Rebecca, Thank you for taking the time to complete our guest survey. I appreciate your comments regarding your recent stay at the RED ROOF INN & SUITES MACON. We appreciate your kind remark highlighting our extremely nice staff and really clean location. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels. Sincerely, Red Roof Management

8/10 – Gut

Kevin

Gut: Sauberkeit, Personal & Service und Komfort des Zimmers
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Nishaye RediResponse Specialist am 16. Feb. 2024
Hello Kevin, Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn & Suites Macon and I appreciate your 8/10 score following your stay. We aim to deliver a positive experience for all our guests and we're happy you were satisfied with your visit. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as our Red Roof team strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Very truly yours,NishayeRed Roof ManagementRediResponse Specialist

4/10 – Schlecht

Thomas

Geschäftlich gereist
Verbesserungswürdig: Sauberkeit und Komfort des Zimmers
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Olivia RediResponse Specialist am 13. Feb. 2024
Hello Thomas, The staff at the Red Roof Inn & Suites Macon and I appreciate your 2/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip. Sincerely,OliviaRed Roof Management RediResponse Specialist

6/10 – Okay

Ravanna

Aufenthalt von 1 Nacht im Januar 2024
Antwort von Oniel Rediresponse Specialist am 21. März 2024
Hi Ravanna,We are sorry you had a less than satisfactory experience, prompting your 3/5 rating following your stay at the Red Roof Inn & Suites Macon. We strive to provide guests with all the comforts of home, so I am disappointed to see that we did not achieve that with your visit. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve.On your next stay at RedRoof should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Regards,OnielRedRoof ManagementRediresponse Specialist

6/10 – Okay

Steve

Not very well cared for.
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Kerry-Lee RediResponse Specialist am 3. Feb. 2024
Hello Steve, The team and I at the RED ROOF INN & SUITES MACON want to ensure that you know how much we appreciate guest feedback, it is through insights we are able to better serve our guests. We are sorry for the less-than-ideal experience. You indicated the location was not well cared for. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services. We hope you will return so that we can provide you an even better experience here at Red Roof. Thank you again for sharing your experience. Sincerely, Red Roof Management

10/10 – Hervorragend

Christopher

Bbgg
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Kerry-Lee RediResponse Specialist am 29. Jan. 2024
Dear Christopher,We at the RED ROOF INN & SUITES MACON are thrilled to have earned your perfect scoring of 5/5 in regard to your recent stay with us. In the future we would love for you to please consider adding comments to your survey about your stay to let us know what we are doing wrong and where we can improve to enhance our guest experiences. At Red Roof, your feedback is critical as we aim to provide clean, comfortable, affordable stays for all our guests.Thank you again for your scoring. We hope to see you again soon.Sincerely,Red Roof Management

10/10 – Hervorragend

Stephanie

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
.
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Kerry-Lee RediResponse Specialist am 30. Jan. 2024
Dear Stephanie, We at the RED ROOF INN & SUITES MACON are thrilled to have earned your perfect scoring of 5/5 in regard to your recent stay with us. In the future we would love for you to please consider adding comments to your survey about your stay to let us know what we are doing wrong and where we can improve to enhance our guest experiences. At Red Roof, your feedback is critical as we aim to provide clean, comfortable, affordable stays for all our guests. Thank you again for your scoring. We hope to see you again soon. Sincerely, Red Roof Management

10/10 – Hervorragend

Shawn

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Kerry-Lee RediResponse Specialist am 29. Jan. 2024
Dear Shawn, We at the RED ROOF INN & SUITES MACON are thrilled to have earned your perfect scoring of 10/10 in regard to your recent stay with us. In the future we would love for you to please consider adding comments to your survey about your stay to let us know what we are doing wrong and where we can improve to enhance our guest experiences. At Red Roof, your feedback is critical as we aim to provide clean, comfortable, affordable stays for all our guests. Thank you again for your scoring. We hope to see you again soon. Sincerely, Red Roof ManagementRediResponse Specialist

8/10 – Gut

james

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The hallway smelled like cigarettes but my room seemed fine.
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Kerry-Lee RediResponse Specialist am 30. Jan. 2024
Dear James,The staff and I at the RED ROOF INN & SUITES MACON are thrilled to see your almost perfect scoring. You mentioned the hallway although the room was nice. At Red Roof, guest comments are encouraged as we gear towards continuous improvement. Thank you again for the feedback. We would love to host you again soon.Sincerely,Red Roof Management

10/10 – Hervorragend

Tina

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Kerry-Lee RediResponse Specialist am 28. Jan. 2024
Dear Tina, We at the RED ROOF INN & SUITES MACON are thrilled to have earned your perfect scoring of 10/10 in regard to your recent stay with us. In the future we would love for you to please consider adding comments to your survey about your stay to let us know what we are doing wrong and where we can improve to enhance our guest experiences. At Red Roof, your feedback is critical as we aim to provide clean, comfortable, affordable stays for all our guests. Thank you again for your scoring. We hope to see you again soon. Sincerely, Red Roof Management

10/10 – Hervorragend

James

Aufenthalt von 2 Nächten im Januar 2024
Antwort von Oniel Rediresponse Specialist am 21. März 2024
Hi James,I want to thank you for taking the time to post a review of your stay at the Red Roof Inn & Suites Macon. Our goal is to provide a clean and comfortable stay for all our guests and we’re proud to have achieved that with your visit prompting your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve.We appreciate your business and hope that you will give us the opportunity to provide you with another great experience the next time you’re in the area.Regards,OnielRedRoof ManagementRediresponse Specialist

10/10 – Hervorragend

Amanda

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Ausstattung
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Chevanese RediResponse Specialist am 22. Jan. 2024
Thank you for your positive rating, Amanda, following your stay at the Red Roof Inn & Suites Macon. The staff and I were happy to see we met your expectations. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On behalf of our entire staff, we thank you for your business and we hope to see you again when your travels bring you back to the area!Sincerely,ChevaneseRed Roof ManagementRediResponse Specialist

10/10 – Hervorragend

Adrienne

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Staff is amazing!
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Adraine Rediresponse Specialist am 20. Jan. 2024
Hello Adrienne,Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN ATLANTA AIRPORT NE - CONLEY and I appreciate your 5/5 score following your stay. We are pleased to read that you found our staff to be amazing. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip at Red Roof.Sincerely,AdraineRed Roof ManagementRediresponse Specialist

10/10 – Hervorragend

Diane

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Customer service was excellent. Breakfast was included and great Bed where comfortable Rooms are big and kept clean.
Aufenthalt von 4 Nächten im Januar 2024
Antwort von Sharma RediResponse Specialist am 16. Jan. 2024
Thank you for taking the time to write about experience at the RED ROOF INN & SUITES MACON. Diane, I am thrilled to read that you had a great encounter with us and we truly appreciate your comments about our excellent customer service, you were pleased with the availability of breakfast at our hotel, and all the other kind remarks mentioned. Your feedback will provide encouragement to all our staff as we strive to continuously improve the quality of our services and provide our guest with all the comforts of home. We appreciate your business, Diane, and can't wait to see you back at Red Roof soon, where we can continue to offer you a excellent stay at an affordable price! Sincerely, Red Roof Management