Hotel Malcom

« The hallways smelled musty. The towel rack in the bathroom was loose and hanging at an angle. »

« Check in was a pleasure. The gentleman that checked us in could not have been more nice and polite and even funny. He was awesome. That being said, the hotel needs a good cleaning. From the lobby to the rooms. You can tell they just run a rag through everything and call it clean. It also smelled like smoke everywhere. Can't stand cigarette smoke! Hope they do a better job at appearance and cleanliness. »

« We ordered one of the theme suites. Everything in there was broken The cold water not would not work in the jacuzzi tub all the light switches went to the same damn thing. When not stay there again »

« Amenities should be upgraded »

« Great customer Service from the Front Desk, room was spacious and clean. »

« Great time! Breakfast was delicious! »

« Our first room smelled like mold and mildew and was filthy. There was a red substance on the drawers and the walls. The bedding had stains and felt damp. I never complain, but did complain to the front desk. At first , he argued with me and told me his cleaning staff had been there for fifteen years. I explained , i'm allergic to molds and smelled it immediately , and that he could come see for himself. He did and smelled it also and they switched us to the room across the hall, which was...

« Nice and clean rooms. »

« Mold on the toilet, bed sheets, and walls. »