Auberges de jeunesse à Manado

« First: Extra friendly and helpful staff! Good location near seaside restaurants and shopping malls. Good breakfast. But 1. Safety box didn't work before and after repairing 2. You had to tell reseption if you wanted to go to swimming pool, because it was locked. Waiting every day somebody to come and open the door. 3. We got somebody elses laundry and some of ours were missing. Found later. 4. The elevator didn't work properly. It left us too high and we had to jump out. Out of order in last...

« The staff at Best Western The Lagoon Manado were excellent. Sonya / David and their team made sure to give us the utmost attention and care beyond our expectations. They truely deserve a commendation. However, the hotel pool bar currently isn't operational (it would be nice if it was). Also, some of the windows on our room were not sound-proofed properly and as a result we were often awoken in the middle of the night by loud noises from the outside. Perhaps the windows could do a revamp. »

« Just a quick one night stay before flying home. The stay was very accommodating with an early dinner order as we had an early morning flight. They also provided us with a breakfast to go and transport to Manado airport. The room was clean and the bed very comfortable. Thank you for a lovely one night stay. »

« Séjour pour une nuit en attendant notre avion à 6H le lendemain. nous avons fait une simple réservation et réglé à l'arrivée, la réception c'est très bien passé, nous avons réservé un transfert pour l'aéroport à 4H00 du matin et demandé un réveil, aucun problème le transfert est un peu cher mais à cette heure matinale nous voulions être tranquille, le chauffeur était à l'heure. Nous avons mis 35 minutes pour accéder à l'aéroport, aucune circulation à cette heure. »

« The first room, the bed sagged like hell.. u can feel the coil springa.. ask for another room.. it's the same deal .. »

« Les chambres étaient bien, lits confortables. Par contre au restaurant, c’est l’enfer, on a attendu 2h30 pour un spaghetti et 45 min pour un coke. Il y en a, après 2h30 ont quitté le restaurant car ils n’ont pas été servi. Nous étions juste 2 tables (2 personnes et nous une table de 6)… »

« The breakfast was just okay, not much variety, and only one protein choice, usually fried. The customer service wasn't great either, and I didn't feel like I got my money's worth. On my last day, they suddenly gave me a menu and said I could pick something if I didn't like what was available. I was there for four days and never got that option before. I guess it was their last attempt to fix things, but it was too little, too late. »