« The owner of the property was nice. The room was rather run down. Bed was lumpy and uncomfortable. The outside lights were on all night and even though the blind was closed the room remained bright. I would not return to this venue again. »
« We enjoyed the location very much. Walking distance from everything in Northampton. And the Ellery has a lot of charm. We also enjoyed the common room for breakfast and coffee. Great stay !
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« Very impressed with room size, cleanliness & amenities. Refridgerator was small. Water pressure was low, especially in the sink. Cookies were good, in they were available. Too many before 9am, there were none in the case. Morning staff needs to stay on top of availability. Homemade muffins needed to be cooked longer. If the tops fall & there is unbaked batter, they are not done. Never say any yogurt that is mentioned on their website. Asked for more towels & cooler. 24 hours later, had to make a...
« Hôtel au charme vieillot et désuet mais très confortable et calme. Pas de chauffage dans la salle de bain ! Il faut du courage pour passer sous la douche en cette fin du mois d’octobre ! La ville est magnifique, café très sympathique à quelques pas de l’hôtel »
« We had a fantastic stay at the Black Swan Inn in Lee, MA. Our room was incredibly clean, comfortable, and featured a beautiful view of the lake. Both check-in and check-out were completely hassle-free
.A special shoutout goes to Carrie, the breakfast attendant! The breakfast area was exceptionally clean and well-stocked thanks to her hard work. Carrie was not only helpful, pleasant, and polite, but she also worked tirelessly to ensure all food items were fresh and fully available. Her excellent...
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