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Avis sur Kadamb Spritual Stay

3 out of 5
Kadamb Spritual Stay
Keshav Dham Road, Keshav Nagar, In front of Prem Temple, Mathura, Uttar Pradesh

Avis

5,8
Note des voyageurs de 10 (Excellent), d’après 3 avis sur 15." "
Note des voyageurs de 8 (Bien), d’après 4 avis sur 15." "
Note des voyageurs de 6 (Satisfaisant), d’après 1 avis sur 15." "
Note des voyageurs de 4 (Médiocre), d’après 2 avis sur 15." "
Note des voyageurs de 2 (Horrible), d’après 5 avis sur 15." "

5,4/10

Propreté

6,8/10

Personnel et service

3,2/10

Équipements

5,6/10

Infrastructures et conditions de l’hébergement

5,6/10

Écoresponsabilité

Avis

2/10 Horrible

Anuj

Voyage en famille avec de jeunes enfants
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Run Away, Run Away, Run Away. I booked 2 rooms in this hotel for my family and when they reached this property, the hotel staff was refusing to allow entry giving the reason that this property has been marked as illegal and they can’t allow anyone to stay. Secondly, i paid for breakfast buffet for 2 days stay and there was no breakfast buffet in hotel. When my family insisted then the hotel staff just gave them few bread pieces in their room. I am surprised why expedia is allowing this hotel to be listed. Please don’t book this hotel. I have also lodged complaint with expedia directly
Séjour de 2 nuits en novembre 2023

4/10 Médiocre

Kavita

Voyage en couple
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
Rooms were old, dated and dirty. The hotel was closed by the government, therefore most rooms and restaurant were sealed off. The overall condition of the property was dirty and unhygienic
Séjour de 2 nuits en novembre 2023

8/10 Bien

Jatin

Voyage en famille
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Overall it was a good experience.
Séjour de 1 nuit en septembre 2021

10/10 Excellent

Roopali

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Staff is very helpful especially Balram the lobby manager. Food is not as great but bearable. Barista is in the hotel itself so that’s great. The location of hotel is perfect !!! All the staff is super proactive and always ready to help!!!!
Séjour de 3 nuits en août 2021

2/10 Horrible

Voyageur vérifié

Voyage en groupe
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
inefficiency of the staff we ask to make up the room 3 times but it wasnt possible! internet is not working breakfast was terrible we give to them 11 piece for laudry we get back only 9 pieces
Séjour de 3 nuits en mars 2019
Réponse de Aartika le 1 mai 2019
Hello Sir, We are extremely sorry for the inconvenience caused to you. We assure you this will not happen again.

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté et personnel et service
Very clean and location is good. Definitely recommended this hotel.
Séjour de 5 nuits en mars 2019
Réponse de Aartika le 18 avr. 2019
Hello Sir, Thank you for your feedback. We are glad that you enjoyed your stay with us and liked the rooms and location. We would also love to welcome you again.

2/10 Horrible

Voyageur vérifié

Voyage en famille
Les points faibles : Propreté
This property is close to temples so was purely vegetarian, which would be good to be made aware of. The room itself was quite dirty , sheets had stains and even hair. Room with spare towels had rubbish scattered everywhere.
Séjour de 2 nuits en janvier 2019
Réponse de Aartika le 24 févr. 2019
Hello , We are really sorry for the inconvenience faced by you. We will made changes and assure you this wont happen again.

2/10 Horrible

Voyageur vérifié

Voyage en famille avec de jeunes enfants
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
The room was dirty . Bed sheets were dirty and had hair on it from ? Previous people . Very limited selection of food especially for kids
Séjour de 2 nuits en janvier 2019

2/10 Horrible

Yash, Des Moines, Iowa

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Incompetent staff. Dirty room and bathroom. Television did not work and had to follow up with the hotel staff at 6 different occasions to have it fixed. Water heater was broken as well as there was a leak near the sink. Terrible experience. Would not recommend.
Séjour de 1 nuit en novembre 2018

8/10 Bien

Wilai

Les points forts : Propreté, personnel et service, confort de la chambre
ใช้ได้ ร้านอาหารดีอร่อย บริการดี ที่พักกว้างสะอาด
Séjour de 1 nuit en août 2018
Réponse de Aartika le 1 sept. 2018
Thank you for staying with us. We are happy to serve you.

10/10 Excellent

RAJESH

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
excellent stay
Excellent Stay, food, coffee shop
Séjour de 2 nuits en mars 2018
Réponse de Aartika le 8 juin 2018
Hello Sir, Thank you so much for your positive feedback. We would love to welcome you again with improved services.

8/10 Bien

Shobhit

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Overall good but swings, sliders for kids missing
The resort overall is good. Nice, courteous and friendly staff. The only lacking was kids area. It should have more swings, slides etc for kids. Cycling was also not available.
Réponse de aartika le 2 mai 2018
Hello sir, Thank you for your kind feedback. We will definitely improve our kids zone and would love to invite you again.

4/10 Médiocre

Voyageur vérifié

Les points faibles : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Room was stinking and it was not cleaned properly. There was lot of birds dropping on the window of the room.
Séjour de 1 nuit en février 2018
Réponse de aartika le 13 mars 2018
Hello sir, We are extremely sorry for the inconvenience caused to you. We would make sure of this the next time.

8/10 Bien

DARSHAN

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Its a New and Evolving Property
The hotel is very good. It has a clean pool area and a wonderful kids zone. The rooms are nicely maintained. Its a new hotel so a bit unorganized. The staff is ready to help but not equipped adequately to cater to customer demand. Pros 1. Cozy Rooms 2. Peaceful location 3. Nice Restaurant 4. Helpful Staff 5. Personal Kitchen Cons 1. Very very small bathroom (one could hardly fit in) 2. Inadequate Staff 3. Packaged Drinking Water Sold at Rs. 53 (MRP 15) 4. Incredibly slow wifi. I had booked the car of the hotel to drop me at Mathura in the wee hours, however, the car failed to turn-up. Shows that the staff really got to organize themselves well. The charges paid by me for the Car has also not been refunded till date. I would go with a 3.5/5 for my experience.
Séjour de 2 nuits en août 2017

6/10 Satisfaisant

Ullas

Les points forts : Personnel et service, infrastructures et conditions de l’hébergement, confort de la chambre
Les points faibles : Propreté
Nice service apartment close to prem mandir
Staff need to be increased as service was not upto the mark very delay.Need to followup a lot for small things.Room cleaning was not done , need to followup also many times.
Séjour de 3 nuits en août 2017