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Avis sur Mattenhof Resort

3.5 out of 5
Mattenhof Resort
Hauptstrasse 36, Matten bei Interlaken, Canton of Bern

Avis

6,4
Note des voyageurs de 10 (Excellent), d’après 5 avis sur 31." "
Note des voyageurs de 8 (Bien), d’après 10 avis sur 31." "
Note des voyageurs de 6 (Satisfaisant), d’après 7 avis sur 31." "
Note des voyageurs de 4 (Médiocre), d’après 4 avis sur 31." "
Note des voyageurs de 2 (Horrible), d’après 5 avis sur 31." "

6,6/10

Propreté

6,8/10

Personnel et service

5,4/10

Infrastructures et conditions de l’hébergement

Avis

10/10 Excellent

Anne

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Great hotel for Wilhelm Tell theatre
Right next to Wilhelm Tell theatre, so just a few minutes walk. (Amazing experience at theatre.) Older hotel but with the view from my room it was just fine. Breakfast was simple but ample enough. Bar at night. Garden leading to hiking trails nearby, so just great with my dog.
Séjour de 1 nuit en août 2017

2/10 Horrible

Tarun

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Horrible rooms... don't go by photos
Horrible rooms. No air conditioners. View was good but hotel rooms were horribke
Séjour de 2 nuits en août 2017

8/10 Bien

Voyageur vérifié

Les points forts : Propreté
RECEPTIONIST TOO FREINDLY AND SUPPORTIVE...
ITS NOT A BIG FAULT OF THE HOTEL...... BUT WHAT WE FELT THAT COMPLETE EUROPE FALL LAST IN PROVIDING COMFORTABLE SERVICES TO THERE GUEST.... NO ROOM SERVICES ETC AVAILABLE...... ITS LIKE YOU ARE RENTING AN APARTMENT... INSTEAD OF STAYING IN THE HOTEL... IF I TALK ABOUT THIS HOTEL, ITS BASED IN A GOOD LOCATION..... (A BIT AWAY FROM THE MARKET)..... IN A LOW NOICE AREA.. BUT WELL CONNECTED WITH BUS AND RAILWAYS... THE RECEPTIONIST.... WHO DEALT WITH US.. WAS AMMAZING.... SHE DID THE BEST TO HELP US OUT.. THAT SHE COULD HAVE DONE... MY HOTEL WAS BOOKED FOR 4C NIGHTS ON CASH ON CHECKOUT.... BUT AS WEATHER WAS RAINY IN INTERLAKEN.. AN NO ACTIVITIES TO DO.. WE REQUESTED THIS PRETTY WOMEN TO GIVE US A CHECKOUT AFTER 2ND NIGHT.... AND WITHOUT A HASTLE.. SHE HELPED US OUT... THIS WAS BEYOND ME EXPECTATION..... PARTICULARLY IN A EU COUNTRY... SHE WAS SOO SWEAT WITH US...
Séjour de 4 nuits en juillet 2017

10/10 Excellent

joni

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Hotel dengan pemandangaan bagus
Hotel dengan view yang sangat bagus. Dan punya kolam renang dan taman yang luas
Séjour de 2 nuits en juin 2017

2/10 Horrible

Voyageur vérifié

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Not a "resort"
This is not a resort, it's a back packers hostel. The real name of it is The Funny Farm. It was terrible, the bathroom was really bad, the walls were dirty, the bedspread was decades old, and the front desk staff was less than friendly.

4/10 Médiocre

Voyageur vérifié

Les points forts : Personnel et service
Les points faibles : Propreté et confort de la chambre
Nostalgisches hotel
Wurde mitten in der nacht aufgeweckt , durch sehr laute musik.Fenster schliessen hat nichts genutzt.(gerade hinten hotel war eine riesen halle )Irgendwann (zeit habe ich nicht geschaut) war es vorbei aber so vor der jungfraumarathon, sehr ärgerlich

8/10 Bien

Farzad, Iran

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
The most beutiful area in switzerland
Very lovely

2/10 Horrible

Voyageur vérifié

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Overall bad experience.
The Hotel doesn't meet the standards of a Hotel , it is more like a Hostel room , the room décor and linens below the international standard . The staff was not very friendly and helpful , Overall the experience was not great, wouldn't recommend this to anyone . Room was dirty overall the hotel facility is not kept clean.

6/10 Satisfaisant

Voyageur vérifié

Les points forts : Propreté et confort de la chambre
Les points faibles : Infrastructures et conditions de l’hébergement
Unkompliziert und praktisch
Einfach eingerichtet, aber alles Nötige vorhanden. Beim Frühstücksbuffet hat der Honig gefehlt, sonst habe ich in der kleinen Auswahl alles gefunden, was mir schmeckt.

6/10 Satisfaisant

Voyageur vérifié

Les points forts : Propreté et personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
Nice hotel
Somewhat thin walls so if you're a light sleeper, bring ear plugs. Shower was meant for someone maybe half a foot shorter than me. Staff was super friendly and polite. Everyone spoke English.

6/10 Satisfaisant

Voyageur vérifié

Les points forts : Confort de la chambre
Les points faibles : Propreté
gute Lage und schöne Aussicht vom Balkon
Vom Hotel erreicht man gut das Dorf und den Flugplatz (Musikfestival). Die Aussicht vom Balkon in den Park (mit Pool) und auf die Berglandschaft war wunderschön. Das Hotel ist bereits in die Jahre gekommen. Eingangsbereich und Gang sehr dunkel. Frühstücksraum ohne Charme. Badezimmer eher veraltet. Die Sauberkeit dort lässt zu wünschen übrig.

6/10 Satisfaisant

Suzy, San Francisco

Les points faibles : Personnel et service et infrastructures et conditions de l’hébergement
Sufficient for our family of four
Very roomy place, huge actually, but run down: shower difficult to use, towel holder screws ready to fall off, hairdryer cord is so old that the wiring is showing! I thought I would see sparks! The breakfast is sufficient, nothing fancy. It's very much like a hostel, except way too pricey $$!

10/10 Excellent

JINAL

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre

4/10 Médiocre

Naz, Hong Kong

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Not worth it
I booked a hotel for the 4 of us. The hotel was not that good. The staff at the reception was unfriendly. We got a room on the 3rd floor. The corridors on the 3rd floor were dark with very little lighting, which would become very difficult at night. Another problem is the wifi, which they only have in the lobby, so one would have to go down to use the wifi, which is very troublesome. As for the rooms, they are quite huge but old and the beds are a bit uncomfortable. The only good thing about the room is the view from the balcony. The neighbourhood of the hotel is not that good. There were only a few restaurants nearby and there was no train station nearby, there was only a bus stop. The area is quite empty. Overall, I'd say it's not really a good hotel and it's not worth it.

8/10 Bien

Not Provided

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
the hotel is both a hotel and a hostel in parts, so it has a lively atmosphere. The hotel rooms are quite large--we stayed in a double and had plenty of space, especially when you consider what hotel room sizes typically are like in Europe. breakfast was good and included with the hotel price, as was parking.

4/10 Médiocre

Voyageur vérifié

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Nicht zu empfehlen
Zimmer sind schmuddelig, Schimmel im Badezimmer, und im Bett habe ich Haare gefunden, Einrichtung alt und brüchig. Zum Glück war ich nur eine Nacht dort, zu teuer für diese Leistung.

8/10 Bien

Vibs, Pune, India

Les points forts : Propreté, personnel et service, confort de la chambre
older style hotel but good
much of an older-style hotel but it wasn't too bad. The rooms were large and basic. Breakfast was ok with a fair selection of cold cuts and breads. The hotel is set in a quiter part of town, around 10-15 minutes walk into the main town. There is a bus stop right outside the hotel taking you everywhere you need to go. We spent 2 nights here without any issues.

10/10 Excellent

Amanda, USA

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Stunning Views!!
My husband and I read so many bad reviews of this hotel that we almost cancelled and found another one. I am so glad we didn't. The hotel is adorable. Our room was beautiful and the view was to die for. If you can, ask for room 417. There is a two person tub, a sofa, and a large balcony with breathtaking views of the Alps. The hotel is a 15-20 walk from the train stations (either West or Ost) and about the same walk into town. Our only small complaints were that the breakfast was blah (but free) and the comforter was ripped and looked old. Other than that, the room was great. Especially for what we paid (considering how expensive Switzerland is). Overall, we were very pleased. I found the room kind of romantic. We would stay here again.

8/10 Bien

SANJEEV, Gurgaon

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
lovely and lively place
Our stay at hotel was nice..the reception lobby was very lively..we asked for a room for 4 2kids and 2 adults so we got 2 connecting rooms...the girl at reception was very helpful..she arranged for a packaged breakfast as we left quite early for Speiz...the view from hotel was very nice..overall a good stay

6/10 Satisfaisant

Voyageur vérifié

Les points forts : Propreté

2/10 Horrible

Kim, South Korea

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
최악입니다
화장실에서는 악취가 나고, 위생적이지 못합니다. 비추천합니다.

8/10 Bien

Jon, Interlaken

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Perfect Spot
A great hotel in an ideal location.

8/10 Bien

Zeev, Israel

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Close to highway
A nice old astablishment in a good price range.

2/10 Horrible

rafastarian

Les points faibles : Confort de la chambre
a trip to the 1940's
rooms heated by radiators. no soap bars, just a bottle to squeeze. pipes clanked all night, difficult to sleep. place was empty. minimal comfort. not convenient to restaurants except by expensive cab. Hotel needs major upgrade. Beautiful view of Jungfrau from balcony.

6/10 Satisfaisant

Voyageur vérifié

Les points faibles : Infrastructures et conditions de l’hébergement et confort de la chambre

4/10 Médiocre

Sie aus BE

Les points forts : Personnel et service
Les points faibles : Confort de la chambre
ganz ok
Personal sehr freundlich, familiäre Atmosphäre. Essen top! Angenehme ruhige Lage. Zimmer sehr sehr klein und absolut einfach eingerichtet, Bad nur in Schrankgrösse...

6/10 Satisfaisant

shibi

Les points forts : Propreté et confort de la chambre
felt like home. beautiful view.

8/10 Bien

Anonymous

Les points forts : Propreté
Charming old hotel, love the St.
Charming old hotel, love the St. Bernard Dog...

8/10 Bien

David

Les points forts : Personnel et service
Reception needs work. Breakfast
Reception needs work. Breakfast was great. Staff are very helpful.

10/10 Excellent

Anonymous

Les points forts : Propreté et personnel et service
We had a great experience staying
We had a great experience staying in this hotel